Interesting case study published by the LGA about Nottingham City Council – Embedding a culture of change through targeted team support:

This case study explores how Nottingham City Council is embedding a culture of change through the in-house delivered Ways of Working (WoW) programme, a targeted support programme to help teams adapt to new ways of working and embed sustainable change.

By using a structured diagnostic process, designing tailored interventions and working collaboratively with service areas, the programme is helping teams improve their effectiveness, strengthen alignment with the Council’s values and behaviours, and adapt to evolving digital and operational demands.

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