Matt Hill-Wood – Co-designing digital planning products at scale:

Certain principles were clear:

• Councils, particularly the people closest to the ‘frontline’ of planning services, need to be as close to product decisions as possible
• Decisions must be informed by voices from a range of councils, so that the outputs work in a variety of contexts
• Central government should tread lightly in order to create genuine and sustainable partnerships by ensuring council teams have agency at all times.