An online notebook
Get posts by weekly email:
An online notebook
Following on from my last workshop on the matching user needs to technology capabilities process, here’s the next one, this time talking through service discovery, based on the ideas and template shared in this blog post. The workshop will be…
Here’s the recording of the workshop I ran earlier today on using a process and template to help match user needs to technology capabilities. We worked through the example of an intranet and there was lots of interesting discussions as everyone chipped…
Here’s the recording of the workshop I ran earlier today on using a process and template to help match user needs to technology capabilities. We worked through the example of an intranet and there was lots of interesting discussions as…
Folk in all sectors are being constantly bombarded with instructions to digitally transform their organisations, or calls to digitise services, and to make use of the cloud. With all these meaningless exhortations, it’s easiest just to ignore them. After all,…
I had a fun chat last week with Richard Godfrey of Syncity. Richard, like me, has a big interest in how local councils use technology, particularly acknowledging the need for more traditional IT to be modernised alongside the sexier digital…
Just before I went on holiday, I spent a bit of time one evening researching what content management systems (CMSs) are used by local councils in the UK. A CMS is the software that runs a website, just in case…
This is a living list post where I am keeping a note of all the active blogs run by local authorities. If you have any to suggest that I don’t have listed, please let me know!
LocalGovDrupal is an open source implementation of the classic Drupal content management system hat has been developed by councils for councils, with the help of some funding from MHCLG. It is, by my reckoning, the best example I have seen of open…
LocalGovDrupal is an open source implementation of the classic Drupal content management system hat has been developed by councils for councils, with the help of some funding from MHCLG. It is, by my reckoning, the best example I have seen…
This is a nice and easy framework to use when you find yourself needing to do a quick service discovery to find out some basic details about a service and how it can be transformed. The point at which you…
I had enormous fun last week chatting with Ben Proctor from Data Orchard about the concept of data maturity in organisations. Data Orchard have identified 5 stages of data maturity, each of which describe the extent to which an organisation uses data to improve…
I had enormous fun last week chatting with Ben Proctor from Data Orchard about the concept of data maturity in organisations. Data Orchard have identified 5 stages of data maturity, each of which describe the extent to which an organisation…
A while ago I shared a post with a template showing how you can take a capability-based approach to picking technology by focusing on user needs. There has been a fair bit of interest in it since it was published,…
A while ago I shared a post with a template showing how you can take a capability-based approach to picking technology by focusing on user needs. There has been a fair bit of interest in it since it was published,…
The ideal The GDS service manual is very clear on the roles required to run a proper multidisciplinary team to deliver digital services. It states that you must have a product manager service owner delivery manager user researcher content designer…
I really enjoyed this conversation with Sharon O’Dea about the digital workplace. She shares an absolute tonne of insight into how organisations have responded to remote working in lockdown, what impact that has had on the use of internal technology, and what…
I really enjoyed this conversation with Sharon O’Dea about the digital workplace. She shares an absolute tonne of insight into how organisations have responded to remote working in lockdown, what impact that has had on the use of internal technology,…
This Tuesday Nick and I ran the legends of low code panel session, and much fun was had, and great learning shared. I was joined by: Kev Rowe, Croydon Council Craig Barker, Cumbria County Council Clare Evans, Tewkesbury Borough Council…
I’ve started up a new site recently, which I’ve called SensibleTech. The aim is to share the stuff I’ve learned over the last decade or so of doing digital in public services. I reckon most of the things that are…
The local digital declaration is three years old as I go to keyboard. I was privileged enough to be around at the time it was being put together, had some small input into it, and helped to promote it. I…