An online notebook
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An online notebook
As an experiment, relating to some work I’m doing for a customer, I asked Google’s Gemini to do some deep research and write a report about the market for revenues and benefits systems for UK local government. You can read…
This is neat: Gazette is a lightweight Gmail-to-RSS bridge designed specifically for reading newsletters in standard RSS readers.
Diane Coyle, David Eaves, and Beatriz Vasconcellos – Digital Infrastructure: A government wouldn’t build a dozen roads connecting the same two places. But this happens often with digital services. Countries allocate billions to IT spending without realizing the need to…
The Centre for Digital Public Services in Wales has published some service patterns, exploring the ‘Book’ and ‘Apply’ patterns. It’s good stuff and to make it really useful, more needs to be done, to embed these ‘patterns’ as steps in…
There was a time when MacOS was lauded for the quality of its design and user experience.
Doug Belshaw – The (AI) Lottery Is Already Running: AI tools arrived as things you could choose to try: chatbots, image generators, and the like. Pretty quickly, though, they’ve become things employers expect to be used, positioned as ‘things your…
Multiplayer snake in a terminal window, you say? Why not.
Jerry Fishenden – A farewell to forms: Citizens routinely suffer the consequences. Multiple services require us to complete near identical steps — finding and photocopying or scanning documents like passports and utility bills, filling out forms (online and offline) that…
Ben Carpenter shares some recent updates to the service standard (LinkedIn warning): We’ve made it extra clear in ‘Solve a whole problem for users’ and ‘Choose the right tools and technology’ that existing principles to design around users and not…
Interesting writing project from Ben Welby – The Future of (Public Sector) Product Management in a Vibe Coded World: Public service teams are at a kairos moment: a time when a new technical capability invites us to rethink almost everything…