An online notebook
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An online notebook
Wise words as always from Catherine Howe – Change is a layered thing: There is an alchemy to taking stuff you have already and turning it into something different but I think that’s the essence of organisational change. You are…
This post and all its contents is published under a creative commons attribution-sharealike license. Find out more⬈. I’m doing a fair bit of strategy work with councils at the moment, and have hit upon a framework for putting them together…
I published a newsletter on Wednesday, talked a bit about blogging. Hadn’t done one for a whole and picked a fairly safe topic just to get back into the swing of things. Today’s innovation igloo was a right laugh, as…
It’s my birthday! 44 today. It turns out, little did I know, that the links haven’t been working on these notes for some time. No idea why but they aren’t properly being added to the posts in WordPress when I…
The workshop that Lizzie and I delivered went down pretty well, I think. You can find out for yourself by watching it back. It’s a quick canter through different methods of undertaking user research, aimed at those new to the…
This workshop is free for public sector people. Please use your work email address to make it easy to recognise you! It’s happening on Thursday 16 December, 12pm on Zoom. User research is one of the most important stages of…
Here’s the recording of the workshop I ran this morning which looked at using a simple template to find out more about the service we are looking to digital redesign. We used the example of reporting fly tipping, as well…
I really enjoyed this conversation with Sharon O’Dea about the digital workplace. She shares an absolute tonne of insight into how organisations have responded to remote working in lockdown, what impact that has had on the use of internal technology, and what…
I really enjoyed this conversation with Sharon O’Dea about the digital workplace. She shares an absolute tonne of insight into how organisations have responded to remote working in lockdown, what impact that has had on the use of internal technology,…
The local digital declaration is three years old as I go to keyboard. I was privileged enough to be around at the time it was being put together, had some small input into it, and helped to promote it. I…