Saturday, 28 March, 2009

Bookmarks for March 22nd through March 28th

Stuff I have bookmarked for March 22nd through March 28th:

PermalinkBookmarks for March 22nd through March 28th

Thursday, 26 March, 2009

EtherPad – cool collaboration tool!

EtherPad is a great tool for working with others on a document at the same time.

As the website states:

Other “real-time” editors like Google Docs work by broadcasting an updated copy of the document to everyone every 15 seconds. This creates a noticeable lag that gets in the way of collaboration. You start editing something, only to find 10 seconds later that someone else deleted it.

Etherpad updates every copy of the document every half second. This 30x increase in speed changes the experience completely. Your edits hardly ever clash with other users’. So you work confidently instead of tentatively.

Why doesn’t Google Docs update every half second like Etherpad does? Because it’s really, really hard. We’re fairly experienced programmers, and to make this work we had to solve problems that, as far as we know, no one had solved before.

It’s great – everyone involved has a different colour to highlight their contributions and it’s easy to move content around and decide what changes to keep and which to discard.

Well worth giving a go.

PermalinkEtherPad – cool collaboration tool!

Wednesday, 25 March, 2009

Social reporting at All Together Now

I’m looking forward to tomorrow, as a gang of folk from DIUS‘s engagement team (led ably by Steph) and I will be spending the day reporting from the All Together Now event in London.

Hosted by Channel 4, DIUS and BECTA, the event’s convener, Steve Moore says:

the focus of this event is not specifically about next media or future technology it is instead focused on what people – particularly young people – are doing now with the tools and platforms that exist NOW! In my view the scaffolding has come down. We are the tools to connect with millions of people, access to most of our accumulated knowledge with two clicks of a mouse and ability to give voice publicly to our thoughts and ideas without permission. The egalitarian ideals that drove the development of networked computing that helped foster the internet and helped created the Web have now been matched by an infrastructure of massively popular technologies. Altogether Now resolutely focuses on what people are doing with these new affordances, how they bringing themselves and their peers into experiments in what is possible and all of this is happening now. It is teenagers that are at forefront of these developments. It is students who are pioneering and making amazing stuff so this event is about watching, listening to what is happening out there right now. Participatory culture is alive, vibrant and it’s implications are at once profound and present.

It should be a great day. We are going to be videoing, photographing, twittering and blogging away like nobody’s business, and all the results will (wifi permitting) be published on the event’s social network as soon as we can.

All together now

You are of course welcome to join the network and add your stuff, or if you prefer working in your own space, just tag your content with atn09 and we’ll pick it up.

PermalinkSocial reporting at All Together Now

Monday, 23 March, 2009

Sunday, 22 March, 2009

People like video

In an article on the BBC Technology News page, I read about how the British web-going public are really getting into online video:

British demand for online video sites has shot up over the past year, according to a new report.

Written by research firm Hitwise it found that UK internet traffic to video websites was up 40.7%.

YouTube is the most popular destination, followed by the BBC iPlayer and Google Video.

Which is rather interesting. I remember reading loads of blog posts – locations long forgotten, sadly – last year talking about how people couldn’t be bothered to sit and watch video, and that simple text based messages were the best way to engage an audience.

Using online video, however, is increasingly popular, and government is trying to make the most of this new channel. Downing Street has plenty of stuff going up on its YouTube channel, and DIUS’ channel has been around a while too, and was used to good effect recently as part of their Mature Students consultation.

For a list of all the (known) central government YouTubers, see Neil’s great list.

In fact, mentioning Neil at this point is rather pertinent, as his new department, BERR, have recently started a YouTube channel – BERRtube – featuring some really good content.

One such example is the collaboration between BERR and Yoosk, which saw Theo Paphitis questioning Lord Mandelson on issues raised by the public. Take this example, on the subject of bank bailouts:

What makes this video work well for me is that: it isn’t just a talking head, but an interaction between two people, both individuals are recognisable, it clearly isn’t a ‘normal’ government broadcast and it is nice and short.

Paul Canning has written a fair bit on online videos, especially their role in marketing and making them go ‘viral’. I’m not sure any of the government produced stuff is quite at the viral stage yet. But that is not to say that it isn’t of value, nor that by taking baby steps now, more exciting stuff won’t happen a little further down the line.

PermalinkPeople like video

Bookmarks for March 15th through March 22nd

Stuff I have bookmarked for March 15th through March 22nd:

PermalinkBookmarks for March 15th through March 22nd

Social reporting kitbag

Last week I covered what online services are good for covering events online – what is rapidly becoming known as ‘social reporting’, thanks to David Wilcox’s evangelism.

It might also be useful to write a few notes about the physical kit need to successfully report an event online – which can be very, very simple to rather more complicated, depending on budget and how large your bag is.

Have I missed anything? Let me know in the comments!

1. Cameraphone

At the very least, this is all you need. A mobile phone that can take photos, and preferably video (hang your head in shame, Apple) and has at the very least email to send stuff is perfectly adequate for social reporting at a basic level.

Using something like Ning to publish social reporting media makes this easy, as it enables you to upload content to the site by just emailing it as an attachment to a special address. If your phone has wireless or 3G built into it, then this is made much easier than using the traditional network!

Using your mobile with other services can make things even easier – such as Qik.com for many phones other than the iPhone (unless you have been naughty and jail broken it…) which enables you to stream live video content to the web, which after ‘transmission’ becomes embeddable just like YouTube, Vimeo et al.

If you have an iPhone you can also use it to make audio podcast type interviews, using the excellent Audioboo service which I also covered last week. David used this at the recent World Entrepreneurs Summit to great effect, as written up by Paul Henderson.

The other advantage of using a phone is that most delegates will have one too – so it is easy to show them how to use it to create online content and get them involved in social reporting.

There are limits to using a phone for this stuff though – you wouldn’t want to live-blog too many events using predictive text, for example!

2. Netbook

The next stage up is to take a little laptop with you. This will help when blogging and will also enable you to perform some basic editing on the content you are producing, without having to lug a big laptop around with you.

I find my Macbook a bit cumbersome, to be honest, and my current favourite machine for this task is a Samsung NC10.

3. Camera

Most times, the quality of a picture taken on a phone is good enough for social reporting. However, you might like to take a dedicated camera along to take some higher quality snaps.

This could be a simple point and click digital camera, or a DSLR if you want even better quality images – it really does come down to budget and how much kit you want to lug around. I use a Nikon D40 which is a fairly basic DSLR but is lightweight and easy to use.

Obviously if you use a dedicated camera, you’ll need a computer to be able to upload your images.

4. Flips

Flips are little video cameras that were made for social reporting. Very, very easy to use, they are also cheap and small. It is probably fair to say that they are also less intimidating that traditional camcorders for recording interviews with delegates.

Flips are so easy to use (press the red button to start recording, press it again to stop and, er, that’s it) that you can also lend them to delegates and get them to interview each other, thus combining some digital enabling with the reporting!

Again, you will need a computer to upload your videos, but at least with a Flip, all the software you need is built in and ready to use.

5. Audio recorder

Mobile phones can be used as audio recorders, as mentioned above, but it might be the case that you want something a little better to record either audio interviews or perhaps to capture speeches and talks that are given at an event.

Dedicated audio recorders come in all sorts of shapes, sizes, and prices. You need to make sure that the one you choose can pick up a good level of sound, and can exclude background noise. It might be best to choose one that can offer a lapel microphone or similar.

I have an M-Audio Microtrack II, though I rarely get the most out of it – perhaps I should read the manual. I have also heard good things about the Edirol R-09HR.

If you are recording audio using a dedicated device, you might need some half decent audio editing software on your computer – Audacity is a good option, or most Macs come with Garageband which is ok.

6. Camcorder

You might need something a little more professional than a Flip camera to record some video footage – perhaps if you are live streaming talks or speeches.

Things to look out for are having an external microphone socket – as audio quality is so important with online video; and it helps if the camera records to hard disk or a flash card, so you don’t have to spend ages converting the video before you upload it.

With this sort of video content, you might need some video editing software on your computer – which can get costly. iMovie on a Mac is probably all you need though, or on a PC Adobe Premiere Elements is reasonably priced.

7. Powerful laptop

If you are getting into video and audio editing, the likelihood is that your Netbook is going to struggle power-wise. Not only that, but you might need the Netbook for blogging at the same time that you are uploading video.

So it’s a good idea to have a more powerful laptop around to do the grunt work. You can leave it uploading, for instance, while you go away and do other stuff.

8. Other bits

There are a few other odds and sods which are vital to bring along to make sure everything goes smoothly:

  • Batteries – especially if you have a Flip or two knocking about
  • Extension lead – for when stuff needs charging up
  • Memory sticks and flash cards – so you can upload from one while creating more content on another
  • USB cables – to connect equipment to computers. I usually take two.
  • Card reader – many laptops these days have these built in, but Macbooks don’t, among others
PermalinkSocial reporting kitbag

Saturday, 21 March, 2009

Pukka: an answer to my prayers

I’m making quite a lot of use of the social bookmarking service Delicious at the moment. Luckily, it is mostly using my own account, but on one or two projects I am using specific accounts.

This can be a pain in the neck. I’ve installed the Delicious extension for Firefox which makes bookmarking a dream – but that only works with my usual account. Logging in and out all the time is a faff and not really an option.

What I have been doing recently is using different browsers for different accounts. It’s cumbersome and sometimes tricky to remember which browser works with which account!

However, I’ve now found the answer to my multiple delicious account problem prayers. It’s called Pukka.

pukkaPukka is a piece of software from some guys called Code Sorcery which makes it a breeze to manage all your accounts in one go.

Effectively, it is a client for Delicious. You load it up with the credentials for all your accounts, which you can then choose from a drop down menu when creating a bookmark.

There is also a bookmarklet which lets you call up the application straight from the browser and which fills in quite a few of the details of the page you are viewing for you.

It isn’t perfect – I can’t find an option to be able to post a bookmark to multiple accounts, for instance – but for roughly a tenner you can’t really go wrong.

Sadly for Windows and Linux users, it is Mac only.

PermalinkPukka: an answer to my prayers

Friday, 20 March, 2009

A new collaborative community

Helen has launched a new community blogging project over at digtialengagement.org which aims to be:

a collaborative space for all those interested in digital engagement to share ideas and agree priorities for action around digital engagement

This is of a much wider scope than digital mentors, and has the potential to be a real hotbed of interesting and vital debate. Helen writes:

By digital engagement we mean the use of social technologies for social good. What do you think we should do on digitalengagment.org? In the immediate future, we want to use this site to create a digital manifesto, what more could we all do, and do together to get more people online and engage in the right tools for them to help them in their lives.

I’ve helped out by setting the blog up, and will be adding my thoughts on digital engagement in due course. The aim is for the site to be as inclusive as possible, so see how you can get involved.

We are going to have some interesting announcements coming up, including how we are going to try and get this conversation going en masse at the Digtial Inclusion Conference in April.

PermalinkA new collaborative community

Thursday, 19 March, 2009

Timetric

Timetric is a Cambridge based startup that, in their own words, is

here to help you make sense of data. If you think about it, most of the numbers we come across every day are things like temperatures, prices, rates, volumes: numbers which vary over time. That’s what Timetric focusses on: graphing, tracking and comparing the movements of data over time.

The fancy name for this sort of thing is time series analysis. We’re building tools to make it as easy to build models on top of time series — updated whenever the data they’re based on is updated — as it is to use a spreadsheet.

Which sounds pretty cool. I have to say, what I know about statistics and time series can easily be written on a stamp with a carrot, but even I can see some of the benefits of this, especially as Timetric makes it easy to embed graphs into blogs and websites. Like this, which I chose at random from the Timetric site:

With all the recent work in and around government to open data up and make it reusable, we are going to need the tools that will help us make sense of it all. It look like Timetric is going to be one of those tools.

PermalinkTimetric

Wednesday, 18 March, 2009

Got an iPhone? Get AudioBoo

Neville writes about the latest service from Best Before – the guys behind the awesome turn-your-macbook-into-a-videobooth service Videoboo – which is Audioboo.

What you do with Audioboo is simple: record audio on your iPhone and publish the recordings to your Audioboo account on the web, complete with your geo-location data if you choose to include that via an option on the iPhone when you first use the app.

Your account has an RSS feed so anyone can subscribe to that feed and get all your boos.

I’ve been playing with Audioboo for the past few days and, frankly, I’m addicted. I do have an affinity for recording audio, I admit, far more than with video, so if I find something appealing in this area, I’m probably predisposed towards wanting to like it.

Here’s a video showing just how easy it is to record quick podcasts and get them online with Audioboo:

Hello AudioBoo from Mark Rock on Vimeo.

I’m hoping to be using this service a lot – especially when social reporting at events. Will people be more willing to talk into a phone than a video camera? Let’s find out!

PermalinkGot an iPhone? Get AudioBoo

Tuesday, 17 March, 2009

OpenGov

Mitch Sava of PolyWonk emailed me the other day with details of a really interesting event he is putting together with Simon Grice of Ideas.org, called OpenGov.

Taking place in London on 22nd April 2009, OpenGov will be

a practical one-day conference to discuss the challenges and opportunities of social technologies to enable engagement, collaboration, and transparency in government.

It will feature discussions around:

  • collaboration throughout the policy lifecycle
  • constituent engagement and participation
  • mobilisation and delivery

Sounds good. If you’d like to get a ticket, you can do so with a discount:

PermalinkOpenGov

Monday, 16 March, 2009

Help Al survive for charity

My good friend Al Kitching writes a damn fine film review blog. He’s also doing something silly for charity:

I’m being dropped into an “as yet undisclosed wilderness location” for five days of survival and adventure. The event will contain fundamental (with the emphasis on the mental) aspects of survival which “will challenge participants from dawn till dusk and beyond” (oh, good). I shall be expected to build a shelter, locate and prepare safe drinking water, light a fire without matches, forage for food, identify edible plants, navigate by sun and stars, use improvised first aid…OK, I’m talking myself out of it now…I’m assured that it’s a “fantastic mental and physical test” which will also give me a “huge sense of personal achievement”. Hmmm.

He is doing all this for the Anthony Nolan Trust, who provide lifesaving donors for patients in need of a bone marrow transplant.

It’s a great endeavour for a great cause. Please visit his JustGiving page and donate something. Also, please link to this, reblog it, tweet it, save it in Facebook…you know what to do.

PermalinkHelp Al survive for charity

Event reporting toolkit

David has written about covering events again as part of his investigation of the role of the social reporter. He writes:

So on the one hand it is more difficult to charge for the logistics, and on the other hand it is less easy to keep the content within the event. You have to work harder to provide value. That can be done – but it means organisers will have to be skilled on two fronts. They’ll have to be really good at the physical organising and also the briefing of speakers, facilitation, documentation and other content – not always the case. And in future they’ll have to blend online and offline activities. When this is done well – as I think it was for 2gether08, and will be this year – then it’s worth the price.

I’m doing some work with David at the moment, plotting and planning how best to squeeze online coverage in; not to mention some other similar work which I’ll hopefully be blogging about soon.

The tools that are available to use are legion, and not a lot of them cost very much money. In this post, I’ll go over some of them and what their uses are. It would certainly be good to hear from others what they find useful.

1. WordPress

A self-hosted WordPress blog is probably the one constant for me. Better to be self hosted than on WordPress.com because you need the flexibility of being able to add your own plugins, or edit the theme, to match exactly what you want. I used WordPress in this way at Cisco08, IDeA Performance and the Social Media Exchange. You’ll notice that there isn’t much that’s bloggy about those sites – it’s key to draw content in from others.

Another advantage of using WordPress is that others can have blogging account and can give it a go – great if you want the delegates at the event to get involved.

2. Twitter

Twitter happens at conference now, whether those in charge approve or not. A fantastic way of arranging an instant back channel of discussion, it’s also fabulous to connect people in attendance with others. It’s important to get a common tag agreed in advance or as early in the event as possible to stop the conversation getting fragmented. Hashtags used to be important, but with the advent of Twitter Search, less so.

3. Ning

Each time I start to use Ning, I like it a little more. At events, Ning can be used to kick start some connections and conversations before they even start – a great way to begin an event by hitting the ground running. Ning is also brilliant at getting content online – people can blog, use forums, upload photos and videos (the latter two by mobile phone, too!) and import content from elsewhere.

A Ning site can therefore become a clearing house of content, from which you can pick and choose the best stuff to go on your main blog, for example.

4. Some kind of aggregator

It’s still nice to have a dashboard of what’s being said online. I’ve used Pageflakes a lot, others Netvibes; but both of those services have not been without their issues of late. For sheer laziness I would now recommend Addictomatic, which just automatically puts your dashboard together for you.

5. Streaming video

This isn’t something I tend to get involved with, but streaming video live from events is pretty cool, and can be made really easy using tools like Ustream and Mogulus. FutureGov used Ustream to great effect at their recent event including the use of live commenting on the action.

Don’t forget social reporters and/or delegates can use their phones with Qik or Bambuser to stream their own stuff live as well.

6. Other video and photos

Other video might be taken by recording vox-pops on a Flip, or using a service like the wonderful VideoBoo on a Macbook. The three services I tend to use are YouTube, Vimeo, and Blip.tv. YouTube has the bigger community and better recognition. Vimeo has the best quality pictures and the nicest interface. Blip is good for longer video. I don’t think any one service can really be described as better than the other right now.

Is there anywhere other than Flickr to put photos?!

7. Live blogging

To be honest, I tend to find that blogging using WordPress is fine, and just publishing the post at the end of a session works well. I’ve never used anything like Coveritlive – can anyone comment on its effectiveness?

8. Huddle

Just to get everything organised in the first place, Huddle is invaluable. I’ve never been a big Basecamp fan, largely because of its awkward interface and odd use of language, but Huddle is pretty much perfect for me.

What have I missed? It would be good to hear from others what they like to use.

PermalinkEvent reporting toolkit

Sunday, 15 March, 2009

On non-professionalism

David’s blog post reminded me that I have been banging on to a lot of people about some vague idea which I’ve been calling ‘non-professionalism’.

Basically, non-professionalism is the culture required to work effectively on the social web.

If you are professional, then there is a danger that you will be perceived as formal, stuffy and no fun to be around. People don’t engage on a particularly meaningful basis if you appear too polished.

But unprofessionalism is a bad thing, too. You don’t want to appear like you don’t care, or that you simply aren’t very good. People won’t want to help you because it doesn’t appear that you want to help yourself out all that much.

But there is a grey area in between these two stances, where you can be effective, yet informal and engaging too. So, your communications get the message across, but in a human way that people can respond to and build a relationship with, for example.

This, for me, is non-professionalism. It’s vital for any organisation that wants to succeed in using Twitter, blogs or online communities, be they forums or social networks.

PermalinkOn non-professionalism

Saturday, 14 March, 2009

Bookmarks for March 8th through March 14th

Stuff I have bookmarked for March 8th through March 14th:

PermalinkBookmarks for March 8th through March 14th

Friday, 13 March, 2009

Councillors connected: social media online conference

I’m going to be facilitating an online conference with Steve, Ingrid and others, which will be all about encouraging councillors to make better use of social web technology.

It will be happening on a Community of Practice, meaning that there is no limit on how many people can be involved, and no travelling either!

Here’s a quick outline of some of the discussion points:

  • What are councils and councillors doing with social media?
  • How can its use help communities and citizens make connections to local public services and the decisions that affect our everyday lives?
  • How can social media support empowerment, engagement and improvement?
  • What are the risks involved in these new ways of communicating?
  • How can councils and councillors get started?

Some of the speaker involved are:

  • Councillor Richard Kemp, of Liverpool City Council, Deputy Char of the LGA Executive and Leader of the LGA Liberal Democrat Group
  • Councillor James Cousins, of the London Borough of Wandsworth and co-founder of the Cllr Tweeps site
  • Dominic Campbell of FutureGov Consultancy
  • Shane McCracken of Gallomanor and CivicSurf (blogging mentor project for councillors)
  • Stuart Bruce, Wolfstar PR, former councillor
  • Hugh Flouch of Haringey Online (hyper-local networking site)
  • Simon Wakeman, Head of Marketing at Medway Council

It’s happening between 6 and 8 April. It’s going to be awesome.

PermalinkCouncillors connected: social media online conference