Get rid of friction

If you want to get people to use your service, get rid of the friction. This really hit home with me the other week, at an event I attended as part of my work at the Department of Health, which was about the patient of the future. It struck me that what will make the … Keep reading

#VirtualGovCamp FAQ

I’ve started putting an FAQ together for #VirtualGovCamp. Here’s the first effort. Any more questions? Ask in the comments… What is VirtualGovCamp? VirtualGovCamp is an event which will take place online for people with an interest in improving public services. What makes it a GovCamp? GovCamp is an unconference – which means an open space … Keep reading

Why is #virtualgovcamp a good idea?

Quick update – there’s now a placeholder site for #virtualgovcamp live at http://virtualgovcamp.org/ (it currently forwards to a wordpress.com blog) and a Twitter account @virtualgovcamp. At some point I will get all the content from the blog posts here replicated on the VGC site. So why do I think #virtualgovcamp is a good idea? Scale … Keep reading

VirtualGovCamp

I’d like to propose VirtualGovCamp. I’ve just been made aware that the lovely folks at LocalGovDigital are themselves working on a local version of a virtual unconference type event. That should be awesome, but I think my idea is sufficiently different to make it worthwhile running both. I will of course be doing everything I can … Keep reading