More examples of advice and guidance on using social media tools in government, this time from New Zealand.
The first bit is the High Level Guidance, described as helping:
organisations when they are trying to decide if they should use social media in a communications, community engagement, or a policy consultation context. It is intended to be useful to managers and leadership teams, but also provides basic principles, code of conduct issues, and templates that are important for practioners of social media.
The second is the Hands-on Toolbox, which
has been written to help practitioners who are setting up social media profiles and using the tools on a daily basis. It has been written for public servants with limited experience using social media, but also offers tools and tips that will be useful for those practitioners who have been using social media for some time.