Get satisfaction with your council

Jon Bounds has come up with another brilliant idea – using the ‘people powered customer support’ site GetSatisfaction to create a community around the services provided by Birmingham City Council. So, I thought, could this work for a local council?…

A sense of place

The Birmingham Bloggers meet last night went well, with a good turnout and some exceptionally high-quality discussions on a variety of topics. I found myself burning up with jealously a couple of times as people talked about the exciting projects…