Government customer services to be modernised with help of industry experts: The government is launching CustomerFirst, a new unit within the Department for Science, Innovation and Technology, to modernise public services and improve the experience for millions of people who…

📅 Daily note for 10 July 2024

I am back at a desk with all my usual stuff! Yay for productivity! # Ben Welby on “Five things I think about GDS, CDDO and i.AI moving into DSIT⬈“: In the UK, GDS benefitted from Francis Maude as the…