When social media reveal IT’s soft belly – "When I was in Canada last week, I visited two provincial government organizations that offered two intriguing examples of how social media are challenging their IT organizations."
Too much money plays against government 2.0 – "Definitely an interesting perspective: transparency is not always a desirable attribute, and government 2.0 is more interesting – and useful – where the are scarce rather than abundant resources."
Local By Social – Series of events around the country by LGID promoting online innovation in local gov.
Rewired State – hack UK online – "A one-day hack providing expert advice and prototyping for UK online centres, providing technical options for improving searching on the UK online centres website for a local centre, leading to an improved and more effective experience for the web user."
Creating The Contribution Society – "It seems to me that social software, and architectures of participation, are two means to delivering on the promise of a Contribution Society, where your worth is at least partially measured on what you contribute, rather than what you own."
Big Society needs Big Democracy | The Democratic Society – "Instead, the Big Society and the network need to focus on creating a wider conversation in communities, which can move away from the Whitehall and Westminster world, and promote local solutions. They also need to create a deeper democratic conversation in those localities, to increase the effectiveness, legitimacy and coherence of local action."
Australian government’s Declaration of Open Government – "The Australian Government now declares that, in order to promote greater participation in Australia’s democracy, it is committed to open government based on a culture of engagement, built on better access to and use of government held information, and sustained by the innovative use of technology."
Newsroom: the backstory – "Early feedback on the prototype from journalists was positive, the Press Office got a nice-looking tool which required literally zero additional work beyond emailing over their contact list, and Neil got one of his much-loved quick wins – and within SiteCore too."
When Public Servants Make the Difference – "However, as one of the secret sauces of Singapore’s success is trusting its own employees, so almost all gov 2.0 success stories in the Western world share the same ingredient, i.e. they come from the intuition and the willingness to innovate of people who work in government."
What Does Government Transformation Mean, Exactly? – "Rather than fantasizing about the myth of transformation, governments have to accept that future is no longer predictable and focus on what changes are necessary to make them more flexible and nimble to adapt to uncertainty."
Better Junk Mail – Quick Analysis from the Enterprise 2.0 World – "The positive side is more along the lines of companies realizing the smarts they have in their employees heads and the horizontal connections – and then, of course, re-orienting work to take advantage of them and (we’d hope) figure out compensating employees beyond the org. tree."
Government 2.0: If Engaging is Difficult, Keeping Engaged is More So – "What keeps me going is the use of my blog as my personal knowledge base. Many times, when I prepare a client inquiry, a presentation or a research note, I can go back to the blog and find an example, a nugget, a pesky comment that help me do the job I am measured and paid for."
Empire Disruption – BankerVision – "My experience is that big organsiations create situations where the politics of success dictate you grow your control of people and resources, even when that is counterproductive to the task you're actually supposed to be achieving. "
iAnnotate for iPad – "iAnnotate is both an elegant PDF reader and a powerful annotation tool that finally lets you work with your PDFs. You can open documents from email, sign and send out contracts fast, enter notes for edits, sketch diagrams, copy text, and add highlights or underline with the drag of a finger!"
Armchair Auditor – Nice clean and simple example of what can be done with open government spending data by @adrianshort
Supreme Court’s untendered website cost revealed – "You need to ask yourself whether £360,000 seems like a fair price for such a website. I'd suggest it isn't. Even with a significant allocation for design, I'd have thought you could produce a similar result – with better functionality – for 95% less."
Why I’m fed up of talking about social media, really – "Sure it’s great that lots of councils are interested in social media and what it can do for their communications. But what is really starting to annoy me is that too many councils are asking the wrong questions."
Zotero | Home – "Zotero is a free, easy-to-use Firefox extension to help you collect, manage, cite, and share your research sources." – via @jjn1
Local Data wiki – Great idea to create a wiki explaining opendata to local government types.
Centre for Digital Citizenship – "The CdC’s mission is to promote outstanding research on the changing nature of citizenship in a digitally networked society and to contribute to the analysis and development of policy in this area."
And The Long Sought Replacement For Email Is . . . | Forrester Blogs – "Enterprise 2.0 enthusiasts (count me in) have argued for several years that Email’s manifest deficiencies could and would be overcome with open, social, and dynamic 2.0-based communication and collaboration tools. However, there’s also long been the recognition that Email – or rather, Email users – would not go down without a fight."
Designing the Big (Civil) Society – it’s DIY time – "But in my experience, whether it’s a group of activists, social entrepreneurs or local government officers, you can’t assume people will easily start co-designing new stuff together – particularly if that involves adding technology. People need to get to know and trust each other, tell stories about what’s worked and what hasn’t, filter inspirational ideas against local realities, think about who does what, where the money comes from, and so on. That’s particularly difficult when you are doing that with less funds then before – as will certainly be the case."
The Future of Open Data Looks Like…Github? – "the future to me in this area seems clear: we’re going to see transformation of datasets incorporated into the marketplaces. As the demand for public data increases, the market will demand higher quality, easier to work with data."
Government needs a SkunkWorks – "What's stopping us spooling up a Skunkworks? Nothing but the momentum which continues to carry us down the old path. It's inertia, but, as I said, we're at the dawn of something new. Personally, I'm confident that all manner of things which would have been difficult before will now become possible."
Office 2010: the SharePoint factor – "The simple conclusion then is that to make sense of Office 2010 you need SharePoint 2010. The snag is that SharePoint is not something to roll out casually. Although it has a huge number of interesting features, it is also complex and easy to break. "
No Overall Control – a Future State of ICT – "To really address the gap between people in ICT and people who work in the Business (people outside of ICT) you actually need to start moving the competencies that IT Professionals have into the Business."
The Fate of the Semantic Web – "While many survey participants noted that current and emerging technologies are being leveraged toward positive web evolution in regard to linking data, there was no consensus on the technical mechanisms and human actions that might lead to the next wave of improvements – nor how extensive the changes might be."
What’s Wrong With CSS – "Most of all, what I've learned from this exercise in site theming is that CSS is kind of painful. I fully support CSS as a (mostly) functional user interface Model-View-Controller. But even if you have extreme HTML hygiene and Austrian levels of discipline, CSS has some serious limitations in practice."
WordPress-to-lead for Salesforce CRM – "People can enter a contact form on your site, and the lead goes straight into Salesforce CRM: no more copy pasting lead info, no more missing leads: each and every one of them is in Salesforce.com for you to follow up."
CIOs Brainstorm About Government 2.0: Good Ideas But Not Bold Enough – "So, why do government people insist to “build something” with web 2.0 rather than realizing that in most cases people self-organize and select the channel they want to use or the community they want to belong to? Why do they focus so much on “citizens” and so little on “employees”?"
W3 Total Cache – "The fastest and most complete WordPress performance optimization plugin. "
Social on the Outside needs Social Business on the Inside :: Blog :: Headshift – "The focus of my talk was the idea that hanging shiny social media baubles on the cold, hard external walls of a corporate organisation runs the risk of creating a false brand promise unless this work has strong internal underpinnings in the form of social business structures that can do something about the noise, insights and feedback that outbound communications generate."
Web 2.0 training materials – A fantastic resource from the Scottish Government Library Services. Great material, and a wonderful example of sharing.
Open innovation, why bother? – 100% Open – "…if open innovation is to deliver sustainable business advantage then we need a better understanding of what motivates contributors to these initiatives, else there is a risk of a backlash against them…"
Docs.com – MS Office + Facebook beats Google Docs? Am not convinced!
Government 2.0 Can and Must Save Money – "I think that the current shortage of resources and a sometimes dramatic budgetary situation can be a powerful incentive to make this change happen, to tap into the creativity of employees as well as external resources." YES!!!
CDC Provides a Great Example of What Social Media Is About – "CDC’s strategy puts them in a better position to identify patterns where trust may be shifting elsewhere early enough to take action: many other agencies worldwide, which just care about publishing data and creating their Facebook pages, will be taken by surprise."
data.lincoln.gov.uk (beta) – Lincoln City Council start publishing data publicly – great work, and props to Andrew Beeken who must have driven this through.
Simplifying the social web with XAuth – "We think that XAuth can simplify and improve the social web, while keeping your private information safe. This is just one of many steps that Google is taking, along with others in the industry, to make the social web easier and more personalized."
Beauty is the new must-have feature – “I’m predicting that we’ll start to have a non-functional requirement around making beautiful experiences when we build systems, and that we’ll be rubbish at it when it happens.”
Follow Finder by Google – “Follow Finder analyzes public social graph information (following and follower lists) on Twitter to find people you might want to follow.”
Enterprise 2.0 and improved business performance – “Despite growing evidence, which I’ve presented here and elsewhere, there still remains for many people a real question about the overall ability of social software to improve how organizations get things done.”
Why does government struggle with innovation? – “If innovation is becoming a core attribute required by government organisations, merely to keep up with the rate of change in society and the development of new ways to deliver services and fulfil public needs, perhaps we need to rewrite some of the rulebook, sacrificing part of our desire for stability in return for greater change.”
The Biggest Obstacle to Innovation – “There are many candidates for the biggest obstacle to innovation. You could try lack of management support, no employee initiative, not enough good ideas, too many good ideas but no follow-through just for starters. My nominee for The Biggest Obstacle to Innovation is: Inertia”