Following on from the workshop I ran with LGiU last week on digital for leaders (which went very well, thank you for asking), I shared a few bits with the delegates – further reading, if you will.
Part of that was a set of videos on YouTube that cover some of the important areas that folk in senior positions really need to understand, delivered by people with far greater expertise than me.
Here they are – try and get them in front of your senior leadership team, if you can, and book in a chat with them shortly afterwards to help them apply it to your organisational context!
1. Digital Government: Not Complicated, Just Hard – Tom Loosemore
2. Applying digital to everything – Janet Hughes
https://www.youtube.com/watch?v=wy8jgRLej0U
3. Situation Normal, Everything Must Change – Simon Wardley
4. Human-Centered Data Transformation – Kit Collingwood
5. Designing government services that meet user needs – Martin Jordan
Here’s the recording of the workshop I ran this morning which looked at using a simple template to find out more about the service we are looking to digital redesign.
We used the example of reporting fly tipping, as well as having a general chat towards the end about how best to engage with service managers when embarking on transformation work.
I’ve always liked the idea of bringing together in one place all the great stuff that has been shared over the years in blog posts and articles, so people don’t need to answer these problems themselves, over and over again.
So, I’ve started my own library of evergreen, ever-helpful links. What’s more, in the interests of preservation, I’ve also stored my own PDF copy of each article, just in case they disappear from the web, for whatever reason.
Each link has a title and a description, tells you who wrote it, and provides a link to the orifginal, plus to the PDF copy in case you need it. I would always encourage folk to read the originals if you can, so you see them in context and so the author knows their stuff is being read.
Each link is also tagged, so you can easily find other links on related topics, or other content across the SensibleTech site that likewise is along similar lines.
For those that want to keep up to date with additions to the library, there is a trusty RSS feed. I might build out an email alert system at some point, if people would be interested in that.
Hopefully this is a useful thing – do have a browse and let me know your thoughts!
Huge thanks to Steph Gray for his help making this work. I managed to do some clever stuff with custom post types and fields, but needed his magic to make it all look pretty and functional on the front end!
Following on from my last workshop on the matching user needs to technology capabilities process, here’s the next one, this time talking through service discovery, based on the ideas and template shared in this blog post. The workshop will be free and for public sector people only.
Here’s the recording of the workshop I ran earlier today on using a process and template to help match user needs to technology capabilities. We worked through the example of an intranet and there was lots of interesting discussions as everyone chipped in through the session.
