An online notebook
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An online notebook
A few people have asked if the work on the existing Service Standard affects the Local Government Digital Standard. Yes and no! First up, read the post. It’s good and it looks like the Service Standard is going into some…
Matt Billingsley from Content Design London – What 6 FOI requests reveal about government campaign websites: Departments treated these websites as communications products rather than services, which meant they did not need to meet GOV.UK’s Service Standard. The MoJ said…
Stephen Mounsey on standards: That matters because some constraints are good constraints. They protect the basics. They stop us reinventing things we do not need to reinvent. They make it easier to reuse what already works. They can create pace,…
In a conversation this morning it struck me how useful the Local Government Digital Standard might be to those councils going through LGR, trying to get agreement amongst a bunch of different colleagues about priorities, principles, and so on. The…
I have finally finished putting all the material for the LGDS onto a website to make it a bit easier to get to grips with. Am still working through a couple of bits of feedback, but everything you need to…
The service standard has had a difficult time getting traction in local government, as a report from the LGA made clear – and this despite councils theoretically committing to it when they signed the digital declaration. But when Atika asked…