Today, the picture is very different. Socitm policy advocates ‘smart sourcing’ as critical for successful ICT delivery – more aligned with common sense than past Whitehall policies. This is particularly important today, with cloud models offering more flexibility in scale and cost than traditional ICT outsourcing.
There should be a situation where outsourcing in the public sector can be managed appropriately and used to complement in-house service delivery and policy-making.
The problem is that such a balance demands in-house skills – and we outsourced all of them!
I find this stuff so that you don’t have to.
- NHS spends millions on websites that fail patients, says government report | Society | The Guardian – "The NHS spends up to £86m a year on thousands of websites that are difficult to find, badly designed and irrelevant to patient needs, according to a leaked government report."
- Open data on the cheap at Helpful Technology – "…without the cost and complexity of building and mantaining a full API to their database, a corporate public sector organisation has been able to support reuse in a quick and simple way."
- Retooled — Retooled is a place to find and share experiences of the rollercoaster of redundancy. – "This site was begun by a group of employees who were all made redundant when our company MG Rover closed. We hope by sharing our experiences, Retooled will be valuable to anyone who is going through redundancy."
- Straight Statistics – "We are a campaign established by journalists and statisticians to improve the understanding and use of statistics by government, politicians, companies, advertisers and the mass media."
- Data.gov.uk chief admits transparency concerns – "Cabinet Office official Richard Stirling, who leads the team that runs Data.gov.uk, said that if he was at the Office for National Statistics he would have concerns about statistical releases and people making assumptions "that aren't quite valid"."
- i-volunteer.org.uk – "i-volunteer is a social network that connects volunteers, charities and volunteer managers across the UK."
- Does Outsourcing Destroy IT Innovation? – "…those that outsource IT on a wholesale basis "struggle to use IT to drive value and have limited strategic flexibility as the business context evolves and hardware prices plummet.""
- The community right to build – do we know if it will work? – "We think that when these reforms come out in the wash at the local level, it will often be the role, and the responsibility, of local (parish and town) councils and their committed volunteer councillors to make planning work positively for local places."
- All systems (about to) go – "[the knowledge hub] will be a place to discover a wide range of materials and content to support the development and improvement of local public services."
- Council stages CovJam to help shape Coventry’s future – "In what has the potential to become a blueprint for cities around the globe, the council staged the world's first city-wide online conversation with nearly 900 local residents, businesses and public bodies."
You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.
You can also see all the videos I think are worth watching at my video scrapbook.