FREE listening online webinar

Following up on my post about the importance of listening to what people are saying about you and your organisation online, we’re delighted to be running a free webinar on the subject along with our friends at RepKnight. It’s taking…

Pulling, Not Pushing: How To Make Me Pay Attention

In my previous post about online listening, I mentioned RepKnight, a soon to launch lightweight tool for tracking keywords across social media services. In this guest post, RepKnight’s Lyra McKee talks about getting people’s attention online without irritating them. Social…