Tag research

Chatbot research with Neil Lawrence

It was an absolute pleasure to talk with Neil Lawrence from Dorset Council about the research project he led, using Local Digital funding to find out what the user needs are that using a chatbot might meet. You can watch the video on YouTube. It…

Launching the DigitalCllr survey

I’ve been doing work with local councillors for some time now – helping them see how they can use the internet to better engage with citizens, and communicate with them too. This takes the form of running training workshops usually.…

What I’ve been reading

I find this stuff so that you don’t have to. What we talk about when we talk about RSS – A useful bit of background to the future of RSS debate. Media Trust explains how local news hubs will work…

‘Official’ local gov blogging

Simon writes a nice post celebrating the existence of the new official BIS blog, and provides a handy list of existing Whitehall “formal, properly-designated corporate ‘blogs’”. Here they are – I’ve also added UKTI’s blog to the list, which I’m…