Great resources for online community building

At the weekend I got my copy of Rich Millington‘s new book, Buzzing Communities, through the post. It’s excellent and provides everything you need to know about building successful online communities. Thinking seriously about community building is something that I think digital engagement efforts in government and beyond are lacking a lot of the time. In … Keep reading

Community facilitators

From Rich Millington: A moderator keeps things normal. A moderator removes the extremes from the community. Moderating isn’t as hard as moderators would have you believe. You can typically find community members to do it. A facilitator makes it easier for the community to communicate. A facilitator takes the community through a process, and does … Keep reading