When social media reveal IT’s soft belly – "When I was in Canada last week, I visited two provincial government organizations that offered two intriguing examples of how social media are challenging their IT organizations."
Too much money plays against government 2.0 – "Definitely an interesting perspective: transparency is not always a desirable attribute, and government 2.0 is more interesting – and useful – where the are scarce rather than abundant resources."
Local By Social – Series of events around the country by LGID promoting online innovation in local gov.
Office 2010: the SharePoint factor – "The simple conclusion then is that to make sense of Office 2010 you need SharePoint 2010. The snag is that SharePoint is not something to roll out casually. Although it has a huge number of interesting features, it is also complex and easy to break. "
No Overall Control – a Future State of ICT – "To really address the gap between people in ICT and people who work in the Business (people outside of ICT) you actually need to start moving the competencies that IT Professionals have into the Business."
The Fate of the Semantic Web – "While many survey participants noted that current and emerging technologies are being leveraged toward positive web evolution in regard to linking data, there was no consensus on the technical mechanisms and human actions that might lead to the next wave of improvements – nor how extensive the changes might be."
What’s Wrong With CSS – "Most of all, what I've learned from this exercise in site theming is that CSS is kind of painful. I fully support CSS as a (mostly) functional user interface Model-View-Controller. But even if you have extreme HTML hygiene and Austrian levels of discipline, CSS has some serious limitations in practice."
WordPress-to-lead for Salesforce CRM – "People can enter a contact form on your site, and the lead goes straight into Salesforce CRM: no more copy pasting lead info, no more missing leads: each and every one of them is in Salesforce.com for you to follow up."
Beauty is the new must-have feature – “I’m predicting that we’ll start to have a non-functional requirement around making beautiful experiences when we build systems, and that we’ll be rubbish at it when it happens.”
Follow Finder by Google – “Follow Finder analyzes public social graph information (following and follower lists) on Twitter to find people you might want to follow.”
Enterprise 2.0 and improved business performance – “Despite growing evidence, which I’ve presented here and elsewhere, there still remains for many people a real question about the overall ability of social software to improve how organizations get things done.”
Why does government struggle with innovation? – “If innovation is becoming a core attribute required by government organisations, merely to keep up with the rate of change in society and the development of new ways to deliver services and fulfil public needs, perhaps we need to rewrite some of the rulebook, sacrificing part of our desire for stability in return for greater change.”
The Biggest Obstacle to Innovation – “There are many candidates for the biggest obstacle to innovation. You could try lack of management support, no employee initiative, not enough good ideas, too many good ideas but no follow-through just for starters. My nominee for The Biggest Obstacle to Innovation is: Inertia”
MIT TechTV – The Future of Government/Citizen Engagement – "From the Mayor of Newark's tweets to the President's online town halls, technology has already changed how the public engages with their government. In a world of ubiquitous broadband, this interaction can radically change how government operates and develops policy. This panel will explore how broadband can transform government/citizen engagement."
Local by Social – "This document outlines how local authorities can use social media to achieve more for less. It also highlights the risk to councils if they ignore the technological advances of social media and the people using them."
Opinion Space – "The U.S. Department of State is interested in your perspectives and input on a series of important foreign policy questions. "Opinion Space" is a new discussion forum designed to engage participants from around the world."