We first talked about updating the service standard around a year ago. Since then, we’ve talked to hundreds of people in central and local government.
It’s still a work in progress, but we think we’re getting close to a final draft which supports the government’s ambition to deliver joined up, end to end services that meet user needs. So we thought it would be useful to provide some details about the direction it’s going in.
With the particular needs of healthcare users and NHS having a strong, trusted brand, we’re noticing more and more that we need to go beyond the GDS standard and define our own universal method.
I find this stuff so that you don’t have to.
- Open innovation, why bother? – 100% Open – "…if open innovation is to deliver sustainable business advantage then we need a better understanding of what motivates contributors to these initiatives, else there is a risk of a backlash against them…"
- Docs.com – MS Office + Facebook beats Google Docs? Am not convinced!
- TALKI – The easiest way to embed a forum – Embed a forum on your website – just like that! Users can sign in with Facebook, Twitter or Google accounts.
- Government 2.0 Can and Must Save Money – "I think that the current shortage of resources and a sometimes dramatic budgetary situation can be a powerful incentive to make this change happen, to tap into the creativity of employees as well as external resources." YES!!!
- Red Sweater Blog – Apple Downloads – VERY interesting – is Apple going to go down the App Store route for vetting Mac software now, too?
- HTML5 presentation – "Slideshow-style presentation on HTML5 made using HTML5."
- CDC Provides a Great Example of What Social Media Is About – "CDC’s strategy puts them in a better position to identify patterns where trust may be shifting elsewhere early enough to take action: many other agencies worldwide, which just care about publishing data and creating their Facebook pages, will be taken by surprise."
- data.lincoln.gov.uk (beta) – Lincoln City Council start publishing data publicly – great work, and props to Andrew Beeken who must have driven this through.
- Simplifying the social web with XAuth – "We think that XAuth can simplify and improve the social web, while keeping your private information safe. This is just one of many steps that Google is taking, along with others in the industry, to make the social web easier and more personalized."
- Open Government and the Future of Public Sector IT – Great talk from Microsoft's Dave Coplin.
You can also see all the videos I think are worth watching at my video scrapbook.