Monday, 27 July, 2026

TPX Impact have published a “Market-shaping playbook for policymakers”: Market-shaping is the practice of designing and delivering interventions that make a public service market produce better outcomes. Services like planning, housing management, social care and education are powered by markets,…

Via Jukesie – the Department for Education’s Product management principles.

Kailani Knight – The Certainty Principles: Accessibility work often feels chaotic. Every new project seems to start from scratch. Every person who flags a barrier is treated like a unique puzzle to solve. The result is slow, expensive, exhausting –…