LINK: “FixMyStreet Pro meets Salesforce: integrated street reporting for Rutland”

This is our first Salesforce integration, and it was made possible through the use of an API, developed by Rutland’s own tech team. At our end, all we had to do was write the code to integrate with it, and boom, two-way communication. Original: https://www.mysociety.org/2018/06/08/fixmystreet-pro-meets-salesforce-integrated-street-reporting-for-rutland/

LINK: “The wellsprings of UK digital reform part 2 – separating porcine lip enhancement from transformation”

Transformation is a world away from simply polishing the way things are currently done (the “lipstick on pigs” approach – the tired web- and form-based service design ethos of the past few decades, stuck Groundhog Day-like inside the broken silos and reference frames of existing organisational services). Improving our public services relies on the ability … Keep reading

LINK: “An open data standard for planning applications?”

We’re working to find out what a digital planning application service would look like if it were “so good, people prefer to use it”. However, one of the early things we learnt was that high quality data is the key enabler of providing a better digital service.  Original: https://blogs.hackney.gov.uk/hackit/An-open-data-standard-for-planning-applications

LINK: “Improving London-wide planning data: what we found…”

There are bigger issues at work: software that does not reflect the needs of its users, a Planning Portal that does not collect as much data in a useful form as it could, and teams who might benefit from tapping into another’s information and workflows. Original: https://medium.com/@SmartLondon/improving-london-wide-planning-data-what-we-found-665de6b27d1a