Monday, 31 March, 2008

WordPress 2.5

Went live for download over the weekend. Will be having a look at it over the next day or so. Looks a great release, with some much needed improvements, including:

  • Improved admin dashboard, which can now include widgets
  • Multi-file uploads
  • Search pages as well as posts with default search facility
  • Better tag management
  • Direct plugin upgrades – just click and your plugins will be upgraded for you
  •  Improved rich-text editor
  • Built in image galleries

So, plenty of stuff to get your teeth into. Neville Hobson has some great notes on upgrading.

#WordPress 2.5

Friday, 28 March, 2008

Why I love web 2.0

Part of the joys of the social web and the community that has built up around it is the sheer informality of the whole thing. Take this, for example: a tweet from Loic Le Meur, CEO of Seesmic this morning:

Loic’s dogshit tweet

Now, how many chief exec’s have you heard of that broadcast messages to the world about how they have just trampled some dog poo barefoot?

Not enough in my view. Thanks for sharing, Loic!

#Why I love web 2.0

Thursday, 27 March, 2008

Tuesday, 25 March, 2008

OurPress: websites for the rest of us

OurPress

OurPress is a project I have been working on for aaaages, which stalled quite badly for a while. Essentially, the idea emerged in a discussion with Nick Booth in the comments of a blog post of his. We were talking about the paucity of options available to community groups to easily create open, social websites. At first I thought of Drupal, but soon moved on from there.
I had the idea of setting something up with the multi-user version of WordPress, called WordPressµ, which is what is used to run WordPress.com. Sites could be created either as blogs, or as static sites using WordPress pages. Help and guidance would be provided in getting stuff up and running, and customisation of templates would be possible, with the results being shared among the rest of the users too. I gave the idea the name OurPress, and was shocked to find the .org was still available. I snaffled it right away, as well as a few of the .whatever variants.

Then the project pretty much stalled, for two reasons. One, I forgot about it (probably because of Facebook or Twitter or something equally shiny); and two because I couldn’t find anywhere decent to host it. The trouble was that WordPressµ demands that you have something called ‘wildcard DNS’ to be able to create blogs at addresses like myblog.ourpress.org (for example). The other option is to have them at ourpress.org/myblog but problems can be created with static pages having the same name as blogs and the whole thing getting confused.

However, I recently returned to looking at the project, after a chat with Shane McCracken, and in my search for a host, I hit upon gold, or rather orange, in the form of A Small Orange. ASO are a bunch of cool guys in the US who happily host pretty much anything. They were quite happy to set up the wildcard DNS for me and when I asked if I could integrate with Google Apps, someone went ahead and amended all my MX records for me! Ace stuff!

Here’s the deal with the Google Apps: I get to have 200 accounts for free, so I can pretty much offer everyone who has an OurPress blog a free email account which will be blogname@ourpress.org. When I create the email account I will also setup an OurPress branded iGoogle page which will track web responses to the blog in question, so people have that important element set up even if they haven’t heard of RSS themselves before. Also, using Sites, I will give them access to a tonne of documentation about using the OurPress platform and blogging, social media etc.

Essentially, OurPress will be a completely contained and functional online platform to run community websites. And it’ll be free.

So who might want to use OurPress?

  • Community groups, whether based around a club or a village without any resources to put into developing a website
  • Individuals who want to start a site to create a community online
  • People who want to develop a project to help communities or civic life in general
  • Individuals who want to blog about their work within the community
  • Small charitable or not-for-profit organisations or projects that don’t want to invest in their own domain, hosting etc just yet
  • Local politicians, perhaps

The advantages of OurPress over, say, WordPress.com include:

  • Support in setup and running from me and anyone else who fancies getting involved (hint, hint)
  • The Google Apps integration
  • Folk will know that it is a ‘safe’ platform with no content hosted that will possibly reflect badly on them/their organisation
  • The creation of a community around all those on the platform
  • No adverts anywhere (and there are ads on WordPress.com, folks)

So where am I up to? I’ve installed WordPressµ and that’s about it. I need to get a look ‘n’ feel sorted for the homepage and arrange how the sign-up process will work for new blogs, but other than that, I am more or less there. Any comments or suggestions gratefully received!

#OurPress: websites for the rest of us

Private and public collaboration

RSA Networks

There is an interesting project underway at RSA Networks, the social network for Royal Society fellows, and, for the moment at least, anyone else who fancies joining in (that’s the category I belong to, by the way). It has been proposed by Stephen Coleman, Professor of Political Communication at the University of Leeds, and goes by the name of the “RSA Journalism Network”:

The public’s declining trust in the news media is a worrying trend. The RSA and the Reuters Institute of Journalism are looking at how we can support the civic function of news. We’re particularly interested in how professional journalists and Fellows relate to the public’s ideas about news and what it is for.

This is a great idea, and an important and interesting area for discussion. The web is a perfect place for the coversation to be held in, of course, because online developments are a part of both the problem and the cure for the relevance of news to people’s lives.

David Wilcox has commented on his blog about this project – again supportive of it but questioning the closed nature of the discussion on the RSA Networks platform. As anyone not a member of the network will find out, when clicking my link above, you can’t see anything without first logging in.

I can’t see how it is possible to have a useful discussion about media and citizenship in an old-style walled garden. You can link out – but people outside are then forced to come to “your place” to join in. This seems particularly inappropriate on this topic, where issues are so interesting precisely because the Internet has created a public commons.

David has started a similar thread within the project space on the RSA Network too. I’m fully supportive of his stance, having been happily involved in open online collaborative projects such as the Open Innovation Exchange, RuralNetOnline, the Membership Project and the etoolkit.

It’s far better to have these conversations out in the open, where people can read and find out more before they decide to dive in, and where people can add their thoughts whether they are a member of a specific network or not. The civic role of news is something that matters to everyone, not just RSA members, or whatever.

One of the ways that the web can help us to bring conversations together is through the use of tagging. By using tags effectively, people can write about a subject on their own blogs without needing to join another platform. All you need is  way of bringing them together, easily achieved by mixing up Technorati or Google Blog Search with RSS. Services like Pageflakes or Planetaki can then be used to publish the results.

Another way is to create the new platform, but make it open, rather as David does with his Drupal-based group blogs. Anyone can join and have an input, even if it is just to point to what they have written elsewhere. Indeed, David has taken this further by incorporating a Grazr-based widget displaying relevant content from various external blogs within the Membership Project group blog. In this way, those that have a blog can write there, and those that don’t can contribute directly to the group blog.

David is actively facilitating the Membership Project by posting regular updates and transferring the points that are made in the blog posts into a project timeline and associated work packages, thereby creating outputs from the organic content created through the group blogging process. This will be vital to keep the project moving forward, and is a great example of online community facilitation.

Taking this approach would therefore create a far more useful project, or network, than the current arrangements for the  RSA Journalism Network. I think this is too important a topic for discussion to be held behind closed doors, and for the moment I would like to suggest the use of the common tag civicjournalismuk to hold the conversation together for anyone who would like to have a say. We can figure out what to do with it all later. Let’s see how our open approach can feed into and add to what’s happening within the walled garden…

#Private and public collaboration

Thursday, 20 March, 2008

Anonymity part n

I’ve lost track of how many posts I have written on anonymous blogging. It’s like picking a scab: I just can’t leave it alone. There’s a real debate going on in the comments of my last post between me and Joshua March – Josh is coming up with some interesting arguments, but I’m not swaying on this one.

I knew I had read something by Robert Scoble once about anonymity. Turns out he’s written loads. But this one stuck out for me:

…I don’t advise anyone try the anonymous route: either be straight up with your boss and everyone, or stay off the Internet.

Wise words.

#Anonymity part n

Wednesday, 19 March, 2008

How not to blog anonymously

In the wake of the Civil Serf debacle, the issue of anonymous blogging has once more raised its grubby head. I maintain that it is a dumb idea that encourages dickwadery. Most folk agree.

Some don’t however, and – more dangerously – they put this into action and start an anonymous blog themselves. Take, for example, ‘The UK Libertarian‘ which published its first and only post a few days ago. Now, the UK Libertarian isn’t pulling his or her punches. Oh no!

[Quote removed on humanitarian grounds – see the comments]

Now then, that’s not very nice! Not surprising then, with such incendiary views, that the author notes:

I’ve kept this blog anonymous so that I can shout out what I think, and I want you to shout right back at me.

I would be tempted. Only, I think that whole anonymous thing is about to come crashing down.

The thing is that the UK Libertarian is on blogger. Blogger gives you a global profile which lists all your blogs. If you want to keep a blog anonymous, then it’s a good idea to keep that blog off your profile. Bet you know what’s coming now, right?

Josh Cowan’s blogger profile

The image above is a screen grab of the Blogger profile of Josh March, who writes a blog about PR and social media called Social Marketing Strategy by Joshua (and from which his profile is linked, which is how I found it) and runs a company by the name of inetworkmarketing. It turns out Josh’s other blog is none other than…UK Libertarian! Ooerwhatagiveaway.

Let’s hope inetworkmarketing’s business plan isn’t predicated on getting any government or public sector work…

#How not to blog anonymously

Sunday, 16 March, 2008

Government news via Twitter

I was musing the other day about a method of aggregating news about government in one place. Justin Kerr-Stevens – government communications consultant, barcamper and general good egg – has combined a job lot of gov news sources into a combined Twitter feed, handily called HMGOV.

I’d never considered using twitter to pull all this together. The great thing about it is that you don’t need to be a twitter user to read it, as each twitter account generates an RSS feed. Also, if people want it in their emai boxes, Justin could cobble something together in no time with FeedBurner, meaning that however people want their news delivered, he has it covered.

Great work. And in the wake of the Civil Serf affair, it’s good to see someone else working in government starting a blog. It isn’t all bad news, folks.

#Government news via Twitter

Saturday, 15 March, 2008

Friday, 14 March, 2008

How to paste stuff into WordPress

Most people have WordPress’ rich text editor turned on, because generally speaking, it makes life a lot easier. It does have its problems though – one is when embedding media from places like YouTube and SlideShare and the other is when copying and pasting content from other applications like (gasp!) Word. I’ll cover the latter here, and show how you can stop your formatting going all wonky when pasting in.

The secret is in an additional set of tools which can only be discovered when the ‘advanced toolbar’ is displayed. You can do this by clicking the little button that looks like this:

Advanced toolbar

This then pops open another row of icons which let you do all sorts of exciting things:

toolbar

They are, from left to right: select formatting from your stylesheet; underline (this is baaad); full justify text; choose font colour; paste without formatting; paste from Word (aha!); remove formatting; clean up code; insert symbol (like this: © for example); undo; and finally redo.

To paste text from Word, then, select and copy your text in the document in Word, then switch to your browser where you are posting from, and click the paste from Word icon. This will pop up another window for you to paste your text into, so do that and then  hit ‘Insert’. WordPress will then have a pretty good stab at converting your formatting into something it understands. Bingo!

If that doesn’t work, you are probably best off using the paste without formatting option, and then reformatting your text within the WordPress editor itself.

#How to paste stuff into WordPress

Thursday, 13 March, 2008

lgSHOUT!

lgSHOUT!

lgSHOUT! is another little service I have put together for local government, following on from LGSearch, which went a little way to fixing the problem of getting relevant search results. lgSHOUT! tries to do something about communication.

The idea behind it is that it’s a Twitter for local government types. People can easily sign up and then post short messages to the rest of the community using a box on the home page, so no need to mess about with complicated blog editors and the like. People can respond to others by directly commenting on a shout, or by posting a shout of their own. Everyone can have an avatar and at the moment that’s handled by Gravatar.

So what sort of things might people want to use this service for?

  • Posting interesting links they’ve seen on the web
  • Yelling for help on something
  • Sharing good practice
  • Having a bit of a chat

It’s built on WordPress and the Prologue theme, and as such took about an hour to put together. The biggest problem was getting URLs that were pasted into the box to be parsed into clickable links – in the end I found this plugin. Bits of work to do include:

  • Trying to get it to work with TinyURL like what Twitter does
  • Giving the option of hosting avatars at lgSHOUT! as well as using Gravatar
  • Tidying up the design a bit

So, I hope it’s useful to local gov folk. If you’ve got any queries about it, or fancy having something similar for another sector, just let me know!

#lgSHOUT!

AOL to buy Bebo for $850 millon cash

Here’s an interesting development: AOL have announced the purchase of social network Bebo for $850 million in cash. Previous coverage didn’t even mention AOL as a potential buyer.

From BusinessWire:

With a total membership of more than 40 million worldwide, Bebo is a global social media network which combines community, self-expression and entertainment to enable its users to consume, create, discover and share content. Bebo is one of the leading social networks in the UK, and is ranked number one in Ireland and New Zealand, and number three in the U.S. Its users are heavily engaged and view an average of 78 pages per usage day. Bebo has approximately 100 employees operating in offices in the UK, San Francisco and Austin, TX.

The deal comes just one week after AOLs launch of Open AIM 2.0, an initiative that allows the developer community greater freedom to access the AIM network and integrate AIM into its sites and applications, and the announcement by Apple of a downloadable AIM application for the iPhone.

Under the terms of the agreement, AOL will acquire Bebo for $850 million in cash.

Bebo is the perfect complement to AOLs personal communications network and puts us in a leading position in social media, said Randy Falco, Chairman and CEO, AOL. What drew us to Bebo was its substantial and fast-growing worldwide user-base, its vision of a truly social web, and the monetization opportunities that leverage Platform-A across our combined global audience. This positions us to offer advertisers even greater reach and marketers significant insights into the desires and needs of consumers.

Allen Stern at CentreNetworks:

What does this mean for AOL? It brings their ad inventory for Platform-A skyrocketing upwards with a youth and young adult demographic. This is a good complement to their current AOL properties which tend to tick a bit further up the age chain. AOL also announced last month the launch of 20+ Web sites in 2008.

Search Engine Journal:

Bebo is based out of the UK, San Francisco and Texas and has become the social network of choice among British Internet users and those in commonwealths, being the #1 social network in Ireland and New Zealand.

With 40 milllion worldwide members, Bebo will introduce a new outlet for AOL’s Platform-A behavioral driven advertising, AOL search and AOL properties to grow in conjunction with (Bebo is currently a Yahoo advertising partner).

Will post up more coverage as it comes in.

Updates:

Om Malik:

The deal also shows the schizophrenic nature of my former employer, Time Warner. Jeff Bewkes wants to get rid of AOL (and Time Warner Cable) and focus entirely on his old Hollywood style businesses. Earlier this week he was happy to talk deal with Yahoo and get rid of AOL, which is going to through a major crisis, as reported by several other outlets. And at the same time they are spending $850 million in cash on Bebo. Maybe it helps AOL become a more sexy acquisition, or a spin-off candidate?

Charles Arthur in The Guardian:

But now the question is – as it always is – has AOL bought just after the wave has broken? News Corp’s acquisition of MySpace initially looked like a mistake, but now seems sensible. Do AOL and Bebo make a match made in heaven… or hell? After all, AOL’s tried an old-world merger. Now it seems it’s trying a new-world one.

Michael Arrington:

As an aside, and despite rumors of their possible sale, AOL is clearly putting a massive effort into transforming the company from a dial up broadband provider into a company has the competitive fire. The opening of AIM, mentioned above, is just one indication. The company has been releasing genuinely innovative new products and has also made a number of smaller strategic acquisitions over the last year or so. And there are lots more to come, apparently.

Mike Butcher:

Time Warner’s AOL has acquired leading social media network Bebo for $850 million in cash. It seems like a good move which will supercharge AOL’s advertising reach into social networking, and immediately put the heat on Microsoft, which has failed in social networking, and ailing Yahoo!, almost certain to be acquired itself very soon.

#AOL to buy Bebo for $850 millon cash

Wednesday, 12 March, 2008

Rethinking government news

Where do government and other public sector folk get their news from?

  • Info4Local
  • eGov Monitor
  • GCN
  • Kable
  • Individual government department websites
  • Any others?

I wonder if there is a possibility for putting together a one-stop-shop for news, aggregating the popular sources in one place. I’d also like to see conversations added to the mix, so the news items could spawn discussion.

There are a few models one could use:

  1. Digg, with user submitted news and voting for popular stories. Will people bother though? Could you automatically feed stories in via RSS? Would similar stories be grouped together? This option will include comments on each item though.
  2. TechMeme, drawing together the stories along similar lines. Lack of commenting might be an issue, and it’s a very complicated thing to get right
  3. OnePolitics, aggregating a set list of sources. Simple enough to get up and running, but doesn’t seem to sort content by topic.

Would appreciate any thoughts on this: Where do you go now for your news? Is there a need for such a site? Which of the three models would be of most use to government folk?

#Rethinking government news

£4 million to help local authorities fight climate change

Interesting news item this morning on eGov monitor:

 A new £4 million programme to help local authorities tackle climate change was announced by Environment Minister Phil Woolas and Local Government Minister John Healey today.

The programme will spread existing best practice on climate change among local authorities, and provide training and mentoring to help them reduce emissions and adapt to the already unavoidable effects of climate change.

The programme, jointly funded by Defra and Communities and Local Government, will be tailored to local needs and priorities, with delivery being co-ordinated at a regional level.

It will be interesting to learn how this best practice is going to be shared. The first thing I would do would be to start a Community of Practice on the subject.

#£4 million to help local authorities fight climate change

Tuesday, 11 March, 2008

Hello, Rohan Silva

I, like Nick Booth and presumably countless others, got an email from someone called Rohan Silva today, who has an @parliament email address. Rohan writes:

I thought you might be interested in how Cabinet Office minister Tom Watson‘s speech yesterday on new technologies and the internet “mashed up” Conservative Party policies, speeches and ideas from the past 18 months. (Comically, the link to Tom’s speech isn’t actually working at the moment: http://www.tom-watson.co.uk/?p=1899 – and it’s not been published on the Cabinet Office website…)

It’s well worth reading Tom’s entire speech alongside our previous key speeches on this subject, and seeing for yourself just how much of it has been purloined from Conservative Party announcements. But for those of you who don’t have time to do that, here’s a selection of some of the most obvious thefts in Tom’s speech, along with some suggestions about other Conservative Party internet related policies that he may want to borrow for his next one…

What follows is a job lot of loosely related content from Watson’s speech, along with the Tory equivalent from where it was ‘stolen’. There are obviously problems with this, as Nick points out in his post:

Rohan: I know and can find a whole range of already public sources for these ideas: books, websites, blogs, reports commissioned by goverment and others. These ideas are out there and both parties are getting to grips with them and talking about them. I would have to be something of a moron to believe that all the government is doing is nicking ideas from you when it is much more credible to believe that you are all reading about and experience the same radical shift in how we communicate and collaborate.

It’s kind of interesting that the Tories are targeting a group of interested folk in this way. But several things annoyed me:

  1. The list was sent to everyone in the bcc field, so I have no idea who else got this. Great way to start a conversation.
  2. Why not post this on a blog somewhere, point us to it and start a discussion around it?
  3. As Nick points out, why not engage with Tom and see to it that these ideas get implemented?

This ain’t the way to go about it, boys.

#Hello, Rohan Silva

Be my boss!

 The information authority is currently recruiting a Community and Stakeholder Manager. This is a great job, not least because it means you get to tell me what to do. Here’s some details:

With senior-level communications and stakeholder-management experience in the public or private sector, you’ll promote and support a new way of working across the Further Education system to support the aims of the information authority. We’ll look to you to lead the development of culture, trust, relationships, processes, infrastructure and resources vital to the effective communication between stakeholder groups through a variety of media including the use of online collaborative technologies.

More here, including how to apply.

#Be my boss!

Tom Watson’s been busy

Tom Watson, the Cabinet Office minister for web stuff, has been busy, first of all giving a speech on Government 2.0:

Driving through the cultural change in all our communications that sees the internet, mobile and other new media as the norm

  • ensuring better innovation and much faster implementation. Build stuff small, test it out then iterate, iterate, iterate.
  • capturing the skills, talent and energy we need for change – from within the public service and from outside. Over the next few weeks I hope to say more on this.
  • using new media to engage more directly and more effectively with individuals and communities.

Certainly sounds good. Am available for the middle one, obviously 😉

Also, on his blog, Tom comes up with a code for civil servant blogging, obviously in the light of the Civil Serf affair:

1. Write as yourself
2. Own your own content
3. Be nice
4. Keep secrets
5. No anonymous comments
6. Remember the civil service code
7. Got a problem? Talk to your boss
8. Stop it if we say so
9. Be the authority in your specialist field – provide worthwhile information
10. Think about consequences
11. Media interest? Tell your boss
12. Correct your own mistakes

Not sure about 8 (who’s ‘we’?), but otherwise a reasonable list.

#Tom Watson’s been busy

Monday, 10 March, 2008

Public servants must blog, despite Civil Serf

…but they do have to be sensible about it. The UK blogosphere is getting jolly excited about the case of the Civil Serf blog (no point linking to it, it’s gone now) which has disappeared following mainstream media interest in it.

Here’s the report from the Times:

A Cabinet Office spokesman denied that the move was directly linked with the Civil Serf blogger, believed to work for the Department for Work and Pensions, who has embarrassed Westminster with her revelations about officials and ministers.

The 33-year-old Londoner, who has yet be named, has ridiculed Gordon Brown, the Prime Minister, and Alistair Darling, the Chancellor, as well as accusing the Government of recycling old policies and creating “cheap headlines”.

She has attacked Whitehall’s lack of innovation insisting: “There is a strong sense of deja vu in the land of surfdom.”

Jeremy Gould says:

The facts are simple, Civil Serf crossed the line. The Civil Service Code is clear about integrity, honesty, objectivity and impartiality being critical to acting as a civil servant. Even if all she’s guilty of is being indiscreet, then she’s certainly not acted in the spirit of the code.

Emma Mulqueeny says:

…however entertaining it has been to read the riotous posts about what it is like in whichever department this lass works for, what damage is it doing to her colleagues? Employers? People working for her? Citizens of this country? Has she broken a contract that she signed up to when taking on her job in the civil service?

My position is that she had a right to write down her thoughts, but she went too far.

Simon Dickson says:

The only controversy, and that’s already stretching the definition, was the fact that a civil servant dared to ‘tell it like it is’, and very eloquently too. It was provocative, but having been in a very similar position myself, I can say it was absolutely valid. Frankly, I think we’d be better off if there was a bit more of that.

I have a nasty feeling this has set back the cause of ‘government 2.0′ by a good few months – just as it seemed the word ‘blog’ had shaken off its most negative connotations. It’ll be interesting to see if Tom Watson makes reference to it in his big speech tomorrow.

Simon McManus says:

I have not managed to find much information about the circumstances around the blog being shut down (it only happened over the weekend). While I understand the reasons for shutting it down I would much rather see them do something more positive with the blog. If the civil servant has been identified and sacked it will be a real shame for the civil service. They would be wasting a fine asset.

My view is this:

  1. Public servants blogging is A Good Thing and we need more of it. This is to open up the workings of government, at whatever level, so that the citizens can become engaged with the work undertaken on their behalf by public servants
  2. Anonymity is A Bad Thing, and only trouble can result from it. Don’t think you are being clever: you will be found out
  3. No matter who you are, you have to take a common sense attitude towards your blogging. Don’t slag people off. Don’t criticise your superiors. Do write about what interests you in an open informal way, but don’t give away any secrets
  4. Employers have to have reasonable blogging policies. A good start would be to copy IBM‘s. Relying on existing codes of conduct might not be easy in the future – having a dedicated policy removes the vagaries and lets everyone know where they stand
  5. The savage approach taken by mainstream media is unsurprising but should make any public sector blogger think twice before hitting the ‘publish’ button
  6. Pubic sector workers will now be put off blogging because of the idiocy of one blogger. This is a real shame, because it doesn’t need to be that way. As long as you stay sensible, your blog should never have anything but a positive effect on your career.

Update: Paul Canning writes sensibly on the topics also:

What Civil Serf fitted into was the category of work moan blogs of which they are a number of examples proliferating all over social media. Yes, it provided right-wingers with thrills and those of us in eGov with recognition but what did she achieve? What was she trying to achieve?

#Public servants must blog, despite Civil Serf