Sunday, 6 July, 2008

Go ColaLife!

One of the best sessions at 2gether08 was Simon Berry’s on his ColaLife project, to try and gather as much support as he can for his idea to use the Coca Cola distribution network to get dehydration salts to those that need them in the developing world. It was also frustratingly short – another argument for greater flexibility to be built into conference agendas.

Simon has been leveraging the social web like no tomorrow in an attempt to drum up as much support as possible, making regular posts on the topic to his blog, and creating a Facebook group which has, at the time of writing, 2,934 members. In this video, Simon chats with David Wilcox about the campaign’s development:

[HTML2]

One of the key challenges facing the campaign is how to actually get the huge Facebook interest to transfer into real action. Facebook is notoriously a walled garden – it is hard to get outputs from it.

So, to help continue discussions and open things up a bit, Simon has started a Google Group at http://groups.google.com/group/colalife. This means that folk can chat via email, rss or web, pretty much however it suits them. It also means that information and documents can be shared online too.

Anyone can sign up to the Google Group by entering their email address in the box below:

[HTML1]

Please do so and get involved with this incredible campaign.

PermalinkGo ColaLife!

Learning from Obama

One of the interesting topics to emerge from 2gether08, specifically the sessions on whether UK politics is ‘big enough’ for the web, and ‘egov to wegov‘, was where we stand on campaigning online, especially in comparison with the US.

This ties in neatly with a speech made by the Skills Minister, David Lammy, last week:

The danger, in a world where Westminster has created its own industry of think-tanks, lobbying firms, PR agencies and media outlets, is that we lose the rich diversity to a generation of politicians who have emerged not from the professions, the business community or the unions but from within Westminster itself.

It’s dangerous because people struggle to find the connections with this political class that seems to operate in a different world.

This has been picked up by a few commentators, such as Simon Dickson:

But he’s absolutely right: the [online] tools are cheap, often free, and easy. It’s not whether you can do it, it’s what you do with it. It’s also quite interesting to see him talking in terms of a ‘fightback’. It’s often said that campaigning is easier when you’re in opposition: by pre-emptively accepting defeat, could that kickstart Labour’s online efforts?

Andrew Grice in The Independant:

Mr Lammy was calling for a cultural revolution in our politics to reconnect it with the people, as Mr Obama has done. New Labour, he admitted, was never “a movement that filtered down to ordinary people”.

Andrew Sparrow in The Guardian:

It was a speech about the lessons to be learnt from the US presidential elections and Lammy’s intention, I’m sure, was to promote a debate about the way Labour should change, not to deliver any coded criticism of the prime minister.

But his message, or at least one of them, was that “the political messages and methods of the 1990s are beginning to look very tired and dated”, and time and time again he made points that it would be impossible to imagine Brown saying, or even supporting.

Paul Canning has written regularly about the Obama campaign, too:

In the UK internet use is already by a majority, is growing over other media use and is only going one way – up. I would imagine that the Tories are ahead of the game on this (my impression, though I’m advised it may well be the Libdems – it’s definitely not Labour) but once the real facts have been unpacked it would be a huge mistake for the other parties to just think ‘fundraising’ and not recognise that – as well as having a compelling candidate – running from the bottom-up, empowering supporters and making use of the Web’s power is really what’s behind Obama’s success.

So here’s the thing. Politicians need to connect with people through conversation, conversation that can be messy and result in a loss of control. It means that the politicians go on a journey themselves through their campaigns, learning from their electorate rather than lecturing them – and they need to tell the story of that journey so that others may connect with them.

The web provides the tools for this to happen, and can be deployed quickly and pretty cheaply. All the political parties should be looking across the Atlantic and identifying the lessons they could learn from both the primary elections just finished, and the presidential election to come.

They also need to be planning this now, because while this stuff is dead easy to do, it’s damn hard to do it well.

PermalinkLearning from Obama

On consultation

On Thursday night I was lucky enough to be invited to Number 11 for a few drinks with various online luminaries, including a bunch of guys who went on Web Mission 08 and lots of lovely government webbies too, courtesy of Tom Watson, the Minister for Doing Fun Things with the Web. William Heath describes some of the oddities of the evening on the Ideal Government blog.

One of the cool people I got to hang out with was Harry Metcalfe, who I met very briefly at BarcampUKGovWeb, and who is the guy behind Tell Them What You Think, a MySociety sponsored hosted project to bring government consultations to the masses through the web.

Essentially, Tell Them What You Think scrapes consultations that are published on various government websites, and sticks them in one place. The potential consultee can then browse or search for stuff that interests them, and respond as appropriate. Screen scraping isn’t ideal, and is a bit of a brutish way of doing things, but is entirely necessary when data is published in a way that isn’t easily reused. As always, Wikipedia is your friend.

This chatter with Harry coincided neatly with an item that popped up in my RSS feeds last week, from my local authority, Kettering Borough Council (yes! They publish news in RSS!). This stated:

The Borough Council would like to gain the public’s views on the East Kettering Strategic Design Supplementary Planning Document. This draft document will form a key part of the Local Development Framework for the Borough, a suite of documents that contain planning policies and will guide future development. The Supplementary Planning Document aims to proactively promote high quality design within the Urban Extension.

The Council is taking people’s views in through three different methods:

  • Face to face events in various different locations throughout the affected areas
  • By taking postal responses to the consultation documents which have been published online
  • By using the online consultation facility called ‘Limehouse’

Limehouse does sound rather interesting, and a quick google shows that plenty of other authorities are using it too. Would be interested to hear any reports on how well it works in the comments.

Even if Limehouse is lame, at least Kettering are trying, and also blending off and online methods to ensure as many people can get involved as possible.

My concern though is that we shouldn’t be thinking about consultation any more, and instead the word we should be using is ‘participation’. This ties in with my post a little while back on taking the boringness out of engagement. Tell Them What You Think is great, a brilliantly put together service, but I wonder whether having a place for people to go to is really the answer to this stuff.

Shouldn’t we be using the power of the social web to deliver interesting stuff to the people who might be interested in it? Do we really want everyone to be engaged on every issue, or just those that have an interest and an understanding of it?

This is why the identification and engagement with existing community groups is so vital in this area. These are people who could actually be bothered to organise themselves around an issue of shared interest or concern. The social web has a tremendous abiity to aggregate people together, but first the issues must be disaggregated until they are small enough for people to be able to get to grips with them in a meaningful way. They then need to be delivered to those people directly, and be able to receive responses in a number of formats to fit with the way the people, or groups, like to work themselves.

PermalinkOn consultation

Saturday, 5 July, 2008

Friday, 4 July, 2008

2gether no more

So, it’s all over. 2gether08, Steve Moore‘s vision of getting good people from the media, government, third sector, social entrepreneurs and the world of webbies together, was a fantastic couple of days in the (mostly) sunshine. There is so much to talk about, and loads going round in my head.

First up, my session. We had 45 minutes to run the social media game. It kind of worked.

Me presenting at 2gether08The room split into two groups, one looking at Tracey‘s issue of creating an online umbrella community for local low carbom networks, and one looking at supporting respite carers online. Each team produced a set of specifications, which were then passed to the other team to act as ‘consultants’ – picking out the tools which could be used to meet the challenge.

Big shouts to Lloyd Davis, Tim Davies (I think I got the surname spelling the right way round…), Matt Waring, Mitch Sava and Paul Henderson for their help in guiding the n00bs around what some of this stuff actually does.

One of the cool parts of the game is that not all the tools are techie, and it was soon picked out by both groups that a blended approach of on and offline is required for a successful social web strategy. Pretty much every organisation could benefit from taking the time to play games to figure this stuff out. I’m planning on making the leap into self-employment in the very near future, and I’d like to develop the game, and others like it, into ways of showing organisations that planning can be made fun, and that meetings don’t have to be boring.

[HTML1]

I also handed out a load of paper, which seemed to go down well. Tim’s social media primers were very popular, as was Paul Caplan’s Social Media Guide, and Colin McKay’s marvellous Secret Underground Guide to Social Media for Organisations.

Hopefully everyone enjoyed the session, and big thanks to everyone that joined in. I’m absolutely convinced that for events, conferences or whatever, doing fun stuff is more important that sitting and listening to people on stages.

Of course the real value of any event of this kind is in the network, which means hanging around during breaks, and while you should be in session, meeting new folk and chatting to old friends. I made a tonne of great new connections and have a wallet full of moo cards to prove it.

As Lloyd says, though, at some point the talking has to stop and the doing has to start:

I feel it physically. It’s painful. I think sometimes it’s the thing that winds me up most about events – the raising of potential and the lack of resolution. I know I’m going to feel it again tomorrow. The only answer I have by the way is something Umair Haque said this morning: “Organise something” Y’know like “just do it” but no, really do it.

Amen to that.

Permalink2gether no more

Monday, 30 June, 2008

Posterous

Posterous

Posterous is the easiest blogging platform in the world to use. No, really.

All you have to do to get started is to send an email to post@posterous.com – no signup needed to begin with. I have given it a go here, and am pretty impressed with the way it handled Gmail’s rich text emails. Attachments like photos are added to your posts, and audio can be played with a flash player that’s automatically embedded when you send an mp3 to Posterous.

Also, if you include a link to, say, a YouTube video, Posterous automatically embeds the video in your blog, rather than just linking to it. Find out more about what Posterous can do.

If you take the time to register with the site, you can add a profile and an avatar, which is quite nice. Posterous is a good alternative to quick blogging tools like Tumblr, for example, and given the ease of use, maybe even Twitter.

The only concern will be around security. The site reckons it can spot spoof email addresses, but there have ben examples already of people posting to other people’s blogs. Hopefully this can be ironed out in the future, because Posterous has real potential, I feel, not least because of it’s reliance on email, which for most people is work, while the web is playing.

PermalinkPosterous

Flipping ‘eck

I gave in on Saturday, and bought myself one of these beauties:

Flip Ultra

The quality of the recorded video is pretty high, better than your average mobile phone, I’d say – and certainly better than my iPhone which doesn’t do video at all. The flip-out USB connector works excellently, and saves on the considerable hassle of messing about with cables. Haven’t tried uploading to YouTube or anything yet, but the software (which runs from the Flip itself, and doesn’t require installation) seems easy enough to use.

Am looking forward to taking it around 2gether08 later this week.

PermalinkFlipping ‘eck

Thing are coming 2gether

I am looking forward to the 2gether festival this Wednesday and Thursday, lots of cool people coming, and lots of exciting sessions to attend. You can find out more at the event’s blog, or by looking around the associated social network, built on Crowdvine.

I was flattered to be asked to run a session on social media and web 2.0 tools, which is happening at around 11am on Wednesday. I probably would have preferred it to be later so that people buzzing with ideas could turn up and work out how to put them into action. This way, though, people will know what’s possible and be forearmed with the knowledge of the tools as they hear about other initiatives, which is cool.

I’m going to be running a social media game, along the lines of that developed by David Wilcox and Beth Kanter. I’m designing and making the cards as we speak, and will be printing out various guides and cheat sheets like those developed by Tim Davies, Colin McKay and Paul Caplan. I’m also going to be helped out by David, Tim, Paul Henderson, Matt Waring, Mitch Sava and Jeremy Gould, who (if required!) will be helping out the groups playing the game by explaining and demoing stuff.

That’s not all, though – I have also been drafted in by Tracey Todhunter to help develop her ideas for a ‘communiversity’ for low carbon communities. She writes about it here. We’re going to start off in my session, so Tracey and her colleagues can develop a strategy using the game; and then take the results into her session to drum up support and refine things.

Here Tracey talks to David Wilcox about the project:

[HTML1]

It’s going to be an exciting couple of days.

PermalinkThing are coming 2gether

Sunday, 29 June, 2008

Derek Wyatt TV

Derek Wyatt, member of parliament for Sittingbourne and Sheppey, has a rather nice site bringing together all his questions in Parliament on video. What a great idea! A shame, though, that clicking on the thumbnails of the videos produces some kind of .NET error – ou have to cick the +view links instead.

PermalinkDerek Wyatt TV

Go Home, Bill

Robert X Cringely on Bill Gates’ retirement:

If we were to place the importance of Bill Gates in the history of both Microsoft and the personal computer industry he’d be up there with most anyone. I’m not here to claim that Bill’s contributions weren’t significant, because they were. At half a dozen points during the history of Microsoft Bill pushed or pulled in such a way to change the course of his company and the industry as a whole, there is no doubt of that. The question is whether he REMAINS as important, which he clearly doesn’t or they wouldn’t let him leave. If it would help Microsoft they’d prop up Bill like the body of Lenin in Red Square to motivate the troops and intimidate the competition. And he’d let them do that, too.

PermalinkGo Home, Bill

Friday, 27 June, 2008

Civil servants, blogs and anonymity

Back onto one of my favourite subjects: bloggers’ anonymity. There’s plenty of background here.

Paul Johnston wrote in the comments:

Great to see this upswing in civil servant blogging, but quite understandably they seem to be anonymous. Very understandable in my opinion and in my view quite acceptable if that is what suits the individuals best. I assume these civil servants want to remain anonymous a) to reduce the likelihood of the media doing anything silly with what they write b) to emphasize that what they say has nothing to do with the views of their employer. Are you still uncomfortable with that, Dave?

I replied that it doesn’t make me uncomfortable, just that I think transparency is always preferable. Besides, Mark O’Neill of DCMS has revealed his identity, it’s just Chris the Digital Pioneer who is staying in the shadows for now. I guess it depends on what you are doing, and one of the victims of the brevity of the guidance is that it’s hard to apply it all to every way a civil servant can participate online.

Take the recent example of Dylan Jeffrey from DCLG posting a comment on this blog, giving his department’s position on a topic under discussion. Had he done this anonymously, it would have been pretty useless.

Jeremy Gould blogs openly as himself, and as a result has become influential in the world of eGov, and has done a significant amount to push the agenda forward. This wouldn’t have been posible if no-one knew who he was.

As for the liklihood of media twisting words or messages – well, Civil Serf pretty much answers that one. Point one is that the media will report it even if it is anonymous; and number two is that discovering the identity of the blogger becomes part of the game. In the meantime, the anonymous blogger, perhaps lulled into a false sense of security, has blogged things that perhaps they really shouldn’t and ends up in even more trouble once they are outed, which is inevitable.

I don’t really have that much of a problem with anonymous bloggers, really, I just think that nobody really stays anonymous for long and that whatever they are trying to achieve with their blog in the vast majority of cases would be more successful if their identity is known. There are exceptions: people in oppressive regimes, etc, but for civil servants, as the guidance says, “be a civil servant”!

PermalinkCivil servants, blogs and anonymity

Thursday, 26 June, 2008

WordCamp UK

WordCamps are fairly unorganised events for lovers of the best blogging platform, like, eva: WordPress. The first one in the UK is taking place in Birmingham next month, and it’s going to be great. Get a ticket here.

Even better news is that Simon Dickson‘s going to be there, and running a session on non-blogging with WordPress. Simon’s also sponsoring the event, in his words:

It’s maybe unusual for a one-man company to sponsor a fairly large conference like this. But virtually everything Puffbox does at the moment is WordPress-based. It’s the content management platform I always dreamed of… and it’s free of charge. It’s time I gave something back.

Besides, it’s in Puffbox’s interests for this gathering to take place. It’ll be an enjoyable weekend of unashamed geekery. I’m hoping to meet some interesting people, learn some interesting things, and help create a support infrastructure for WordPress in the UK. A T-shirt with a big W on the front would be a bonus.

Well done him, a brilliant gesture, not least because Simon has already done more than anyone to progress the use of lightweight, low cost solutions like WordPress in UK government. I last saw Simon at the UK Gov barcamp aaaaaages ago, so will look forward to catching up with him – and a whole host of other top WordPress folk – at the WordCamp.

PermalinkWordCamp UK

A New Civil Servant Blogger

In what is, as far as I am aware, the first instance of  civil servant starting a blog because the new guidelines freed him up to do so, Mark O’Neill of the Department for Culture, Media and Sport has begun a blog called Lost ConsCIOusness.

Good on him.

Do we need to start a list somewhere?

Edit: Justin points out in the comments that Digital Pioneer was also very quick out of the blocks. Welcome, Chris! You might just grab the gold medal if only for linking to me on just the second post…

PermalinkA New Civil Servant Blogger

Who’s left blogging?

Charlie Beckett writes entertainingly about the state of the presence of the political left in the UK blogosphere:

The Online Socialists have various problems.

No-one reads them. Guido Fawkes and his wicked Right-wing pals are far more entertaining and they know how to write for an online audience: scurriously, succinctly, directly. They are much more committed and actually contribute facts, stories and vitriol to the debate…

The Left bloggers want to change the world but they don’t want any responsibility. In this they are a mirror image of the right-wing blogosphere in the States.

This is a topic that Simon Dickson has picked up on several occasions, once pointing the finger at The Guardian‘s Comment is Free platform as overly-dominating online debate amongst liberals and left-wingers:

My theory, still in development, is that Comment Is Free is too big. If you want to read left-leaning blog content, you could start and finish on that one website, and wouldn’t miss much. And if you’re a leftie blogger, getting an item on Comment Is Free would put your rant in front of many times more readers than any solo blog.

It’s an interesting discussion. Can conservatives really be better at online than lefties in this country? And does it fit with other media – newspapers, magazines etc? I think there is probably an argument that The Spectator is a better read than The New Statesman, but then Prospect is better than Standpoint, so that’s kind of cancels itself out.

Online is important though, especially at time of political change, and of course we have one of those coming up in the next couple of years when we have a general election. Not only will comment-based blogs come to the fore, but parties and candidates will need to leverage the online during their campaigns just as Obama and others did in the States. I would hope they are planning what they are going to do now, otherwise it can end up being a bit of a mess.

Postscript: Charlie Beckett is going to be talking at 2gether08. Am signed up to go along for what should be a really interesting session.

PermalinkWho’s left blogging?

Wednesday, 25 June, 2008

links for 2008-06-24

Permalinklinks for 2008-06-24

Sunday, 22 June, 2008

What is the role of government on the web?

Gerry McGovern has been writing an excellent trio of posts on the topic of government and the web. He has identified five things that government should be addressing:

  1. Get away from a technology obsession
  2. Manage customer top tasks, not government websites
  3. Get politicians off government websites
  4. Stop government vanity publishing
  5. Develop a government archive

He expands on each of these things in the three posts. Recommended and thought-provoking reading.

PermalinkWhat is the role of government on the web?

Saturday, 21 June, 2008

Friday, 20 June, 2008

Three cheers for Dylan Jeffrey

I rather glossed over it at the time, because of the general excitement of the moment, but a remarkable thing happened a couple of days ago. A man called Dylan Jeffrey commented on this blog.

Why is this so remarkable? Well, Dylan is a civil servant. What’s more, he was commenting as a civil servant. He was also giving the official line of his department (Communities and Local Government) in a place where discussion was happening online. Not by emailing out a press release, or making some grand announcement, but by quietly finding where the conversation was, and taking part.

Indeed, Dylan did his department great service – the conversation was a fairly tempestuous one, with disgreements abounding about who was at fault for the decision to cut the funding for ICELE, the centre for local eDemocracy in the UK. Several bits of communication had come from ICELE – a press release here, an email there – but nothing, apparently, from CLG. This was a communications risk for the department, as their side of the story simply wasn’t being told.

The comment that Dylan posted was pretty uncontroversial, simply providing some background factual information and then adding detail of a Ministerial statement on the issue, which was probably available buried away somewhere on the CLG website as a press release or somesuch. But Dylan brought it to us, where we were talking about the issue, sticking his neck out to both inform us, and do his department a service by communicating their message.

Of course, this week saw the publication of the guidance for civil servants engaging with the social web. Of the five main points, three were: be credible, be responsive and be a civil servant. Dylan hit all three of these.

Let’s hope other civil servants take note, and that Dylan’s colleagues at CLG thank him for doing this on their behalf.

PermalinkThree cheers for Dylan Jeffrey