An online notebook
A quick post as I am just back from a short break with the family and didn’t have anything lined up to publish today! Altimeter Group have just published a really interesting report called Digital Transformation: Why and How Companies are Investing in New Business Models to Lead Digital Customer Experiences. It has its own microsite … Keep reading
An interesting development is the way social (in other words, anything ‘2.0’) technology is influencing traditional corporate IT. Despite not having an IT background myself, I find this stuff fascinating. CRM (Customer relationship management) systems are no different, and an awful lot of talking, writing and developing is going on around the idea of ‘social … Keep reading
I find this stuff so that you don’t have to. Roundup: Social Media Monitoring Tools – WebWorkerDaily – Useful list of dashboard-like monitoring tools. It is not about our App, It is about the User’s Data and Context | Zoho Blogs – “…whichever app the user happens to be, it pulls relevant information from other … Keep reading