Social CRM

An interesting development is the way social (in other words, anything ‘2.0’) technology is influencing traditional corporate IT. Despite not having an IT background myself, I find this stuff fascinating. CRM (Customer relationship management) systems are no different, and an…

Bookmarks for March 8th through March 13th

I find this stuff so that you don’t have to. Roundup: Social Media Monitoring Tools – WebWorkerDaily – Useful list of dashboard-like monitoring tools. It is not about our App, It is about the User’s Data and Context | Zoho…