An online notebook
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An online notebook
I’ve made a little video about making better decisions about digital work – basically governance but, like, not rubbish: You can download the slides, if you like. Also: please book on my course if you’d like to join me in…
If I had one bit of advice for ‘IT’ people it would be to stop referring to “the business”. It’s just so WEIRD. I newslettered again. Laura Hilliger, Doug Belshaw and Matt Jukes all on the same podcast? 😍 This…
Commenting on James Herbert’s sensible post about approaching AI in local government, I came up with 5 statements of the bleedin’ obvious that all senior people ought to have in their minds whenever technology is being discussed. If something sounds…
Things I’ve seen that are worth sharing. Reflections on my time as the Head of Local Digital – May-N Leow This week brings to a close my two and a half years as Head of the Local Digital Collaboration Unit…
Things I’ve seen that are worth sharing. Exciting next steps for Local Digital and Cyber – Local Digital Collaboration Unit The Local Digital and Cyber teams are going to be making some exciting changes over the next few months, backed…
Things I’ve seen that are worth sharing. The Policymaking / DDAT Divide – Jerry Fishenden Despite politicians’ grand ambitions for DDaT since at least 1996, it’s had relatively little impact on radical government renewal and reform. Yet the political ambition…
Things I’ve seen that are worth sharing. The next ten-years of digital government – Scott Colfer For what it’s worth, my instinct is that the NHS might be the place that leads (by doing) the settler phase over the next…
LocalGovDrupal is an open source implementation of the classic Drupal content management system hat has been developed by councils for councils, with the help of some funding from MHCLG. It is, by my reckoning, the best example I have seen of open…
This Tuesday Nick and I ran the legends of low code panel session, and much fun was had, and great learning shared. I was joined by: Kev Rowe, Croydon Council Craig Barker, Cumbria County Council Clare Evans, Tewkesbury Borough Council…
I’ve started up a new site recently, which I’ve called SensibleTech. The aim is to share the stuff I’ve learned over the last decade or so of doing digital in public services. I reckon most of the things that are…
It’s taken a while to record the second CDO Chat video, but today I finally had the joy of an hour of Ben Unsworth‘s virtual company! Ben has done loads in digital government, including stints at the Home Office and with…
I am looking to recruit a small group of digital doers across local gov to help me test an idea I have had – for a virtual coaching group. What I think this looks like is maybe a group of…
As mentioned in this post, I have started to find some time to read a bit more, and to bookmark useful stuff. Here’s what I have found in recent days (if I am honest, less than I would have expected…
We first talked about updating the service standard around a year ago. Since then, we’ve talked to hundreds of people in central and local government. It’s still a work in progress, but we think we’re getting close to a final…
…a set of questions to help get to the why, as well as the what, of digital transformation. Original:
I was interviewed by Vicky Sargent again for her Interesting Times podcast. We talk about digital transformation in local governments, focusing on Adur & Worthing Councils and Hackney Council. You can listen to the podcast, and subscribe to future episodes,…
We need to prepare for a world where people might not access GOV.UK through their computer or smartphone, but could be using Alexa, Google Assistant or some technology that hasn’t even been created yet. We need to make GOV.UK understandable…
Doing things better is hard because it presupposes you know what you are doing and why you are doing it. You have to understand and be clear on your goals and your vision, and the outcomes you want your projects,…
Right now, there is growing interest in the role that learning can play in organisational change, but we are starting from a place where learning is seen as separate to the practice of work, and also something different from more…
Transformation is a world away from simply polishing the way things are currently done (the “lipstick on pigs” approach – the tired web- and form-based service design ethos of the past few decades, stuck Groundhog Day-like inside the broken silos…