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Creating better software with agile, devops, etc
There’s loads of great digital transformation nuggets in here, from Coté.
Dave Briggs
An online notebook
Dave Briggs
An online notebook
LINK: “Smart London Camp 2018”
Yesterday [Rob Miller] joined a large group of people whose idea of the best way to spend a beautiful sunny Saturday was to gather together in London’s City Hall and discuss ideas for ways that London can get the most…
LINK: “Defining digital standards for the NHS”
With the particular needs of healthcare users and NHS having a strong, trusted brand, we’re noticing more and more that we need to go beyond the GDS standard and define our own universal method. Original:
LINK: “The wellsprings of UK digital reform part 1 – the backstory”
While there are some great pockets of work taking place to deliver better public services, the UK government’s overall attempts at technology-enabled, or “e-government” or “digital”, reform appear to be struggling to achieve and sustain the benefits promised at the…
Implementing digital civic infrastructure
I’ve banged on about this before, but then that’s because I think it is pretty important. To quickly recap – digital civic infrastructure is an idea I have been thinking about for some time as a means through which local…
LINK: “Service patterns could be big! (actually .. small)”
There’s a knotty systemic and cost problem with local authorities and other public service organisations delivering essentially the same core services in different parts of the country. We all recognise that we are often doing the same thing, but we…
Six themes for a good local government digital strategy
I recently went through the rather painful process of applying for a senior digital transformation role in local government and not getting it. I might write in more detail at some point about it all, but right now I am…
LINK: “Broken words and why they matter”
Digital – as a word – is broken. We have slapped it onto the front of two many old world applications in an attempt to normalise and ‘make safe’ new concepts that at this point saying something is digital is…
LINK: “Kick-off for the essex.gov.uk project”
To help us understand the ‘as is’ in more detail we’ve gathered insights from available data and call centre staff, tested how easy it is for users to find things on the site and identified some key gaps in understanding…
LINK: “10 steps for digital success [from] Hertfordshire County Council”
You want people to use your digital service. You want best value for money when you buy or build new digital services. Here are 10 steps to success. Original:
Be your own best customer to advance your transformation
One thing that has been taking up quite a bit of my attention lately is how, in the real world, an organisation can do the kind or big picture, strategic transformation that’s almost certainly needed whilst making progress on what…
[RL] Accounts and portals
Original post from Salman Chaudhri, FutureGov …a different, more nuanced approach to authentication can save councils money in the long run. By focusing on making the transactions that apply to most people as seamless as possible, it can help to…
Two blockers to radical (digital) change
I was asked this morning for the two main blockers to progress in the various attempts at technology enabled change over the years, whether titled e-government or digital transformation. Here’s what I came up with – it would be interesting…
Five for Friday (29/9/17)
Five for Friday took a little break for a month or so while I settled into my new job(s). If I’m honest, I am still not completely settled – it takes time getting used to a little portfolio having concentrated…
A digital journey
A tweet from Simon Wardley made me chuckle this week: It stung a bit too – after all, I started out being someone promoting social media in government, and now here I am banging on about IT and transformation.…
Five for Friday (11/8/17)
I took a week off doing this last week – the shame! – so apologies for that*. A good crop this time round though. Enjoy! Tom Steinberg asks Why even bother with a user centred, digital government? and it’s a…
Five for Friday (28/7/17)
While you wonder where on earth the sun has gone (and I don't mean from the accurate depiction of the solar system above) here are some interesting things to read. There are many tech roles going at Guildford Borough Council…
Five for Friday (21/7/2017)
The end of the week and time to do some more linkery. Hope you enjoy them, and don’t forget to pass them along to anybody who might benefit. Digital Delivery Manager – my old team at Adur & Worthing are recruiting…
Five for Friday (9/6/17)
Not sure anything in tech world can match politics right now for interestingness, but here goes… Tandridge Council are recruiting a Technology Implementation Manager. Details here. What a digital organisation looks like – smart stuff from Janet Hughes. Answer =…
The elements of council as a platform
We are fairly aggressively targeting a platform approach to service design and delivery at Adur and Worthing. Summing this up is the vision statement in our (still developing) strategy is: “To use our expertise and platforms to help the people,…