Two days in a row out of the house! First time that has happened in a while. Today, I am knackered. “Digital proof: where one service ends, another begins” “Team memory, organisational sharing and serendipity in distributed workplaces” …

I’ve just ordered myself a new Mac Mini. Having been working on a fairly clunky Windows all-in-one machine for a few years, am looking forward to getting back on the Mac full time. I just find the apps available on…

“Why I no longer believe in Content Design” I wrote a quick and snarky post about Cipfa’s recent report about blockchain: “Why does PDF content persist when it sucks so much, and how can you get rid of…

This is an extremely important thread for anyone wanting to understand the financial pressures felt across local government (and no, it’s not related to solar farms…) Following on from my post about where we are with digital and technology…

Not published one of these for a while. Newsletter went out yesterday, with a long article I wrote at the weekend about the local digital declaration and where things are at: Some great, addictive little browser games in here:…

I sent a newsletter – “Maybe the real design tool was all the conversation we had along the way” Am consistently impressed with dxw’s blogging. Always authentic, always helpful. Very rarely sales-y. Last weekend we started watching the…

My piece about single customer accounts seems to have gone down quite well in most parts. My focus in the last year has mostly been on people and capability stuff, and before that on some of the trickier IT problems…