Social media & local government

Have come across some interesting bits and pieces recently on the topic of how local government should be using the social web to better communicate and collaborate – exactly the sort of thing we are trying to promote on the…

Get satisfaction with your council

Jon Bounds has come up with another brilliant idea – using the ‘people powered customer support’ site GetSatisfaction to create a community around the services provided by Birmingham City Council. So, I thought, could this work for a local council?…

lgSHOUT!

lgSHOUT! is another little service I have put together for local government, following on from LGSearch, which went a little way to fixing the problem of getting relevant search results. lgSHOUT! tries to do something about communication. The idea behind…