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Housekeeping
I’ve been making a few changes around here! This blog has existed in one form or another for a very long time – since September 2004 in fact. It’s a bit of a hotch-potch of content, because as well as…
Dave Briggs
An online notebook
Dave Briggs
An online notebook
Dave
DDAT or D:DDAT?
Just a quick post on a rather semantical topic! The phrase DDAT – standing for digital, design and technology – has become a commonly adopted bit of industry jargon in government circles, to describe the work that people do in…
Interesting links 25 March 2022
Things I’ve seen that are worth sharing. Exciting next steps for Local Digital and Cyber – Local Digital Collaboration Unit The Local Digital and Cyber teams are going to be making some exciting changes over the next few months, backed…
Interesting links 18 March 2022
Things I’ve seen that are worth sharing. The Policymaking / DDAT Divide – Jerry Fishenden Despite politicians’ grand ambitions for DDaT since at least 1996, it’s had relatively little impact on radical government renewal and reform. Yet the political ambition…
Open source revenues and benefits
Am really chuffed to be a part of this project, funded by the team at DLUHC, to see how portable the in-house developed revenues and benefits system from Sedgemoor council is. We will also be looking at the licensing and…
Interesting links 11 March 2022
Things I’ve seen that are worth sharing. The next ten-years of digital government – Scott Colfer For what it’s worth, my instinct is that the NHS might be the place that leads (by doing) the settler phase over the next…
How can organisational leaders support digital?
Eddie Copeland off of LOTI and I recorded a bunch of videos just after Christmas, aimed at senior-ish folk in councils who want to get up to speed on all things digital, data and technology. Here’s one about what I…
I’ve joined Made Tech!
I’m really pleased to be able to say that since last week, I have been working at Made Tech! For the last decade or so I have been working with local government to modernise the way things get done: from…
Getting started with user research workshop recording
The workshop that Lizzie and I delivered went down pretty well, I think. You can find out for yourself by watching it back. It’s a quick canter through different methods of undertaking user research, aimed at those new to the…
Digital age operating models, with Eddie Copeland
One of the elements of the Loosemore definition of digital that doesn’t get as much coverage as the rest is the bit about business, or operating, models. That’s probably because it’s really hard. So I loved having this chat with…
FREE online workshop: getting started with user research
This workshop is free for public sector people. Please use your work email address to make it easy to recognise you! It’s happening on Thursday 16 December, 12pm on Zoom. User research is one of the most important stages of…
5 videos to help leaders understand digital
Following on from the workshop I ran with LGiU last week on digital for leaders (which went very well, thank you for asking), I shared a few bits with the delegates – further reading, if you will. Part of that…
Building digital capability in your organisation
For any digital transformation effort to be a success, it needs to have a organisation that is open to change to work with. This is often a bit of a stumbling block, because even if you have an amazing digital…
Workshop recording: simple service discovery
Here’s the recording of the workshop I ran this morning which looked at using a simple template to find out more about the service we are looking to digital redesign. We used the example of reporting fly tipping, as well…
Three levels of digital change
Even if we adopt Tom Loosemore’s definition of digital – and we should – it’s still necessary to interpret it in the context of the service you are looking to digitise. I’ve worked out a really simple framework for thinking…
Chatbot research with Neil Lawrence
It was an absolute pleasure to talk with Neil Lawrence from Dorset Council about the research project he led, using Local Digital funding to find out what the user needs are that using a chatbot might meet. You can watch the video on YouTube. It…
Chatbot research with Neil Lawrence
It was an absolute pleasure to talk with Neil Lawrence from Dorset Council about the research project he led, using Local Digital funding to find out what the user needs are that using a chatbot might meet. You can watch…
NEW: the SensibleTech link library
Back in 2017, Paul Maltby co-curated a list of reading for policy wonks interested in finding out more about digital. There’s loads of great stuff in there which have stood the test of time. I’ve always liked the idea of…
FREE online workshop: quick and easy service discovery
Following on from my last workshop on the matching user needs to technology capabilities process, here’s the next one, this time talking through service discovery, based on the ideas and template shared in this blog post. The workshop will be…
Workshop recording: matching user needs with technology capabilities
Here’s the recording of the workshop I ran earlier today on using a process and template to help match user needs to technology capabilities. We worked through the example of an intranet and there was lots of interesting discussions as everyone chipped…