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New book from Public Digital, might well be worth an order: Shaping technology for transformation.
An online notebook
Get posts sent to your inbox:
An online notebook
New book from Public Digital, might well be worth an order: Shaping technology for transformation.
Another Tuesday posting! Weeks are flying by. I guess this is part of getting older. That and getting increasingly bad at remembering, well, anything.
This weekâs worky highlights:
Not really work stuff:
Media consumption:
Carol from the team at Luton blogs about the new telephony system implementation:
When we kicked this off, it wasnât just because our old Avaya system was outdated; it was because colleagues were struggling with tools that didnât support how we work today.
We needed something more reliable, more flexible, and far easier for staff and residents to engage with.
Love that new voices are being heard, about a whole range of different types of work. Blogging isn’t just for the web team!
The LGA have released their toolkit for local government reorganisation (LGR). There’s not much digital in it – largely because that will be covered in detail in MHCLG’s DDaT LGR playbook, which I have been working on with the team for the last few months.
More blog tweaking. I’ve added an email subscription option so readers can get news posts from here in their inboxes automagically. Just use the sign up box in the header of the site on desktop, or on mobile the same form is on the contact page.
It uses the Jetpack plugin, which I have always been nervous of – because of bloat – but having played with a few options, it really is the easiest to set up and maintain. I’ve turned off as many of the other features as I can, so hopefully performance isn’t affected too much.
(There’s also a thing for me about Jetpack which makes it slightly contradictory to self-hosting my blog. Jetpack ties you in to the WordPress.com platform – so it makes me wonder what the point is of not hosting there in the first place!)
One thing is that it defaults to sending post individually, which might get annoying. On your first email on subscribing you get a button to press to manage delivery – I suggest you switch to daily! Sadly I can’t amend the default.
Catherine Howe – Head towards the North Star:
Some of the shifts we need to make are very much rooted in public service; better coproduction with communities, prevention at scale and deep modernisation of technology and practice. Some of this I wrote about in my last post. Other shifts are more in response to bigger change and what a modern workforce needs to thrive; how we become more inclusive internally and externally, how we provide an environment where learning is embedded in how we work as a way to underpin a more adaptive organisation, how we make hybrid working genuinely work for people.
If only every chief exec was so thoughtful, and open!
Government IT project disasters are by no means a thing of the past:
The PACâs latest report reveals that NS&I has spent an estimated ÂŁ111 million on the programme by March 2024, yet it remains unclear how much has been spent in total or what the final cost will be. Despite five years of development, NS&I still has no agreed integrated plan, and a draft produced in late 2025 suggested the programme would not be completed before March 2028, later than originally planned. The PAC has expressed concern that NS&Iâs attempts to compress the timeline further may not be realistic.
A small piece of blog housekeeping: I just went to search for something I wrote years ago on here and realised in my last redesign I didn’t add an easy to find search function.
So, I bunged the default theme search modal thingy into the header for desktop users, which served my purposes. But sadly mobile users wouldn’t see this, as they can a hamburger style menu with only page links in it.
To fix this, I created a page with a search box on it, and linked to it from the mobile-only burger menu.
A Tuesday posting but I don’t suppose anybody minds – most of this was written last week though, promise.
This weekâs worky highlights:
Not really work stuff:
Media consumption:
We also took a family day out for a tramp round the grounds of Oxburgh Hall, which was very nice for blowing away some cobwebs, and quality family time.

New post from Atika on the Luton blog – Full steam ahead!
New posts filled, skills assessments, meeting room envy, change agents and champions and AI Club. What a start to 2026!
Can’t stop listening to Sigur RĂłs’ StarĂĄlfur – such an ethereally beautiful song.
Tom Loosemore (LinkedIn warning) on how he vibe coded a useful app in no time at all:
It really was – and is – that easy. That said, under the bonnet Replit has written a horridly inaccessible, unsupportable, unextendable hairball of JavaScript. It’s more of a toy than a product.
Dave Richardson at Newark and Sherwood District Council – Nine Councils. One Message. A playbook for MultiâCouncil Digital Collaboration:
When all nine councils across Nottingham and Nottinghamshire were tasked with communicating the complexities of local government reorganisation (LGR), it was clear that traditional, councilâbyâcouncil messaging wouldnât be enough. Residents needed clarity. Communications teams needed speed. And every authority needed a neutral, trusted space to share information.
Mike Gallagher – In public : Notes on working in the open:
The phrase âmake things open: it makes things betterâ gets tossed around a lot and sounds simple, but I think it encapsulates a profound set of ideas that define what is specific to working in the public sector. We need to continue to sing this song so that future generations know what we mean and why we mean it.

January has felt like a looooong month, and I haven’t really enjoyed it. Doesn’t feel like I am remotely up to speed after the festive break, still! So tired. So very tired.
This weekâs worky highlights:
Not really work stuff:
Media consumption:
Mahad Kalam – The UK paid ÂŁ4.1 million for a bookmarks site:
The UK Government recently unveiled its âAI Skills Hubâ, which wants to provide 10 million workers with AI skills by 2030. The main site was delivered by PwC for the low, low price of.. ÂŁ4.1 million (~$5,657,000).
It is not good. Like, at all – the UI is insanely bad and itâs clear that this was just a vibecoded site (to be fair, this is the AI Skills Hub, but câmon, where is the pride in your work? I would be ashamed to even release this as a prototype!)
Also on this, Scotty Quilter – The UK Governmentâs AI Skills Hub: A Critical Analysis:
On 28 January 2026, the UK Government launched an expanded AI Skills Hub with the ambitious goal of upskilling 10 million workers by 2030. Backed by ÂŁ27 million in public funding and partnerships with 25+ organisations, this initiative has been presented as Britainâs answer to the AI skills crisis. However, a closer examination reveals fundamental flaws in both design and execution that risk undermining the very goals the programme seeks to achieve.
Carl Haggerty – Introducing the Chrysalis Work:
Working in a council right now can feel a lot like being inside a chrysalis. The old shape of things is still visible â job titles, structures, budgets, habits â but much of what we relied on no longer quite fits, and whatâs emerging isnât yet clear.
The language of âtransformationâ is everywhere. New operating models, corporate programmes, refreshed strategies, renamed projects â on paper it looks and sounds like big change. But when I tune into what it actually feels like inside, most of what has been labelled âtransformationâ has been far more modest: serviceâbyâservice tweaks, done at pace, layered onto old structures, old habits and the same silos that quietly shape everything.
John Gruber reports on the new version of OmniOutliner (6) which includes a featured called Omni Links:
OmniOutliner has always been document-based, and version 6 continues to be. There are advantages and disadvantages to both models, but one of the advantages to library-based apps is that they more easily allow the developer to create custom URL schemes to link to items in the appâs library. Omni Links is an ambitious solution to bring that to document-based apps. Omni Links let you copy URLs that link not just to an OmniOutliner document, but to any specific row within an OmniOutliner document. And you can paste those URLs into any app you want (like, say, Apple Notes or Things, or events in your calendar app). From the perspective of other apps, theyâre just URLs that start with omnioutliner://. Theyâre not based on anything as simplistic as a fileâs pathname. Theyâre a robust way to link to a unique document, or a specific row within that document. Create an Omni Link on your Mac, and that link will work on your iPhone or iPad tooâââor vice versa. This is a very complex problem to solve, but Omni Links delivers on the age-old promise of âIt just worksâ, abstracting all the complexity.
I’ve been using OmniOutliner for years, to help structure longer documents and put ideas into some kind of order. Am going to have to try this out, because I’m hoping it will let me link to external documents from within an outline – for example to where I am writing up the thing listed in the outline. I know what I mean anyway.
There’s another Mac app which might do something vaguely similar called Hookmark, which I have never gotten round to checking out properly.
Blogging has been a little light this week. Just not that much stuff to link to, and I’ve been in a headspace where I’ve not had too many share-worthy thoughts or ideas. I’ve been tired – maybe that’s the reason.
I also didn’t post this on Friday but left it til the following Monday! Silly David.
This weekâs worky highlights:
Not really work stuff:
Media consumption: