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An online notebook
An online notebook
Saturday, 13 April, 2013
Friday, 12 April, 2013
Link roundup
I find this stuff so you don’t have to:
- Blocks, barriers and doorstops! Innovation in the NHS
- ✚ Review: Writing Kit for iPad
- POINT BREAK: 16 points of the cluetrain manifesto comms people need to know
- Investment in Place and People: Why I am looking for help funding a fantastic new Shoreditch Works space
- Implementing Social Change Anytime Everywhere: Q & A with Amy Sample Ward and Allyson Kapin
- Who is using hyperlocal media and what are they using it for?
- How Nonprofit Leaders Make Time for Social Media and Other Secrets to Adoption
- My MOOC tech ecosystem
- Open Data Institute Crime and Justice series – taking part
- Ulysses strives and seeks to be a better text editor for Mac
Wednesday, 10 April, 2013
Tuesday, 9 April, 2013
The brute force of money
David Weinberger on the purchase of Mendeley by Elsevier:
I seriously have no interest in judging the Mendeley folks. I still like them, and who am I to judge? If someone offered me $45M (the minimum estimate that I’ve seen) for a company I built from nothing, and especially if the acquiring company assured me that it would preserve the values of that company, I might well take the money. My judgment is actually on myself. My faith in the ability of well-intentioned private companies to withstand the brute force of money has been shaken. After all this time, I was foolish to have believed otherwise.
It’s best not to rely too much on any vendor of any service – you never know what might happen. Doesn’t mean you shouldn’t use them, but have a backup plan and keep a hold of your data.
Monday, 8 April, 2013
Link roundup
I find this stuff so you don’t have to:
- On IBM, OpenStack and Chef: an interview
- Intelligent Impact: Evaluating an open data capacity building with voluntary sector organisations
- WordPress.tv: Understanding the WordPress Dashboard
- Tony Hall’s biggest test as BBC director general is to create a digital future
- National Hack the Government Day 2013
- The medium is the message is the transmitter is the receiver
- Where The Free Software Movement Went Wrong (And How To Fix It)
- Networked Councillors: The report is here
- Big Data, Social Media and the Long Tail of Public Policy
- How to delete your digital life
Sunday, 7 April, 2013
Outliners are cool!
Do you use an outliner? Have you even heard of them?
An outline is a load of text, organised into a hierarchy. It looks like a bulleted list, with content at various levels, but proper ones do a bit more than that.
You can use Microsoft Word to make an outline, but dedicated tools are usually better. I use OmniOutliner on my Mac, although there are many others for every platform.
A proper outlining tool lets you open and close levels of the hierarchy to make it easy to navigate around it, format different parts of the outline, add extra columns for additional content and annotations.
OmniOutliner also lets me embed links to other documents in my outline, so if I want to expand on outline items in much more detail, I can do in a seperate text file, and just link to it in the outline.
Undoubtably the king of outliners is Dave Winer, who is also famous for being a pioneer of blogging, and RSS too. In fact, he has managed to combine all three, so he blogs within an outlining tool – which of course generates an RSS feed. Neato!
Winer has just released a new outliner, which you can use for free in the browser – it’s called Little Outliner. Give it a try!
I find an outliner most useful for:
- planning presentations
- designing a strcture for website content and navigation
- planning acitivities in a project
- making notes
- planning reports and other long form bits of writing
- organising a huge bunch of apparently random thoughts into something a bit less random
Outliners are another example of the excellence of open standards on computers. So I can export my outline in a file format called OPML, and then import it into other applications – such as a mind mapping tool for instance, to get a more visual overview of what I’ve been writing.
Outliners are a bit like spreadsheets to my mind – a simple tool to make much, much easier on a computer an activity that when using pen and paper would be difficult and annoying.
Do you use an outliner, ever? If not, might you be tempted now?
Friday, 5 April, 2013
Anil Dash – The web we lost
Overall, I’m quite pleased with the response to this conversation about the web we lost because one of my central points is that the arrogance and insularity of the old-guard, conventional wisdom creators of social media, including myself, was one of the primary reasons we lost some important values of the early social web. Seeing this resonate with those of us responsible gives me hope that perhaps we can work to remedy our errors.
Thursday, 4 April, 2013
Link roundup
I find this stuff so you don’t have to:
- How can local authorities achieve smart cities?
- Facebook Announces “Home”, A Homescreen Replacement For Standard Androids Designed Around People
- stop talking about jobs
- How to delete your digital life
- How to delete your digital life
- Online Courses or Long Form Journalism? Communicating How the World Works…
- Google forks WebKit into Blink: what are the implications?
- The Role of Storytelling in Government
- What walled gardens do to the health of the Web, and what to do about it
- Paging Alfred Korzybski
- HOWTO turn your shell-prompt into a hamburger
Permission taken
Well worth listening or watching this talk from Dan Gillmor:
Once, personal technology and the Internet meant that we didn’t need permission to compute, communicate and innovate. Now, governments and tech companies are systematically restricting our liberties, and creating an online surveillance state. In many cases, however, we’re letting it happen, by trading freedom for convenience and (often the illusion of) security. Yes, we need better laws and regulations. But what steps can we take as individuals to be more secure and free — to take back the permissions we’re losing?
Strategising digital engagement
Do you need a digital engagement strategy to get it right? Perhaps you don’t, but it can’t not help, surely.
Start with a vision. What do we want to achieve? Where do we want to end up? Pick an arbitrary date in the future – say 2015 – and imagine how you’d like things to be done then. What steps to get there?
One way I’d look at it would be that with budgets under lots of pressure, a digital by default (or design) approach has a load of advantages for organisations. You won’t reach everyone online, but you will get to plenty of people in a cost effective way.
Next, think organisationally. We want everyone we work with to get the benefit of this new digital way of working! How can we achieve that? It might be by having digital enthusiasts in each department talking regularly to their colleagues about how putting information and opening up services online can help improve things and make them more efficient.
Think about how having lots of people on Twitter and Facebook might affect the organisation. What training might they need? How can we know about all the profiles and pages that have been set up? How can you support people to keep up the momentum, or to help them make the right response to a question? How to help them not cock something up and get the organisation into hot water – or how to get them out of trouble if they do?
Consider breaking down activity into different types, such as having business-as-usual digital activity (ie ongoing), digital campaigns (ie time limited) and the difference between communicating, engaging and collaborating.
Now, write this stuff up on a sheet of paper. It shouldn’t take more than a side of A4. Show it to your boss, their boss, the chief exec. Get the most senior person you can to endorse it.
Start doing stuff yourself. Play with some tools. Find which ones work for you in your role, and for your team and service area. Monitor responses, successful interactions, not so successful interactions. Get your colleagues involved, ask them to cover for you when you’re on holiday, or off sick. Then encourage them to do their own thing once they realise it’s really not that bad. It’s actually fun!
Next, identify the willing. Find those digital enthusiasts, show them your bit of paper and the signature on it. Get them to show it to their bosses, and their bosses. Do talks at team meetings about it. Show people what you’ve been doing and how it worked. Tell them what went wrong and how you fixed it.
Get your digital enthusiasts to meet up every so often to share experience and stories. Maybe have an online community of practice so you can keep discussions going, even when you’re not in the same room. Encourage them, support them, cajole them, replace them when they leave.
Show other teams your community of practice. Show them how they could have one too, to share their learning, experience and problems with one another.
Revisit your strategy. Are you closer to achieving those goals? Is the organisation becoming more digital? Is the use of online tools for communication, engagement and service delivery becoming embedded in lots of people’s working lives?
What needs to change? What could be improved? Change it. Improve it.
Make it happen.
Need help getting the skills and knowledge to make this stuff a reality? Check out our online Successful Digital Engagement course now!.
Wednesday, 3 April, 2013
Our regressive web
Ryan Holiday writes in Our Regressive Web:
We’re regressing because we’re so focused on the new that we forgot the importance of the old. The tech press is too busy chattering about other “innovations” like retargeting, paywalls, native advertising. Except those changes are at the margins—at best. And because of that distraction or lack of understanding of the bigger picture, we’ve watched some of our best products get destroyed—as other services launched bonafide extortion as a business model.
The joy of plain text
These days, I write pretty much everything in plain text. This is driven by two main things:
- Annoyance
- Paranoia
How I write pretty much anything of any length (blog posts, reports, proposals, longer emails) is to write them in a text editor – I’ve settled on WriteRoom – using the Markdown markup language.
I then also preview them in Marked so I have an idea of how they look when published – which I do by either copying the HTML into a WordPress post, or exporting a PDF to send on to someone else.
I’m sure you can get equivalents to these tools on other platforms like Windows or Linux, if you need to.
Using Markdown in a plain text document provides the answer to both of my issues I mention above.
My main annoyance with word processors is the lack of control over what they are doing, particularly with regard to formatting. In most cases, complexity gets in the way. Ever been editing a Word document, and find you can’t change the way a bit of text is formatted?
Maybe you’ve found yourself in the wrong section, or maybe the styles are broken from when someone else edited the document before you. Who knows? It’s annoying.
Far better to be able to see the source of all this formatting, which is what MarkDown provides. Obviously I’d much prefer using WordStar under CP/M but that’s probably not possible these days.
Markdown is a super simple markup language that means you can make words italic or bold just by wrapping them in asterisks, or you can set heading levels by using hash symbols. Even inserting links is an easy process with square brackets and parentheses.
Plus, plain text is a super portable file format – it can be opened on any system in pretty much any editor. This answers my paranoia problem. Nobody can stop me opening or sharing my work!
Adrian Short wrote a nice piece a while ago about plain text and how wonderful it is.
You can write plain text in any text editor or word processor. You can read plain text in any text editor or word processor. There’s no formatting to get screwed up. No-one owns the format. It’s completely interoperable. You can send plain text to anyone knowing that they’ll always be able to read it, no matter what computer they’re using or which software they’ve got installed.
Yeah!
Tuesday, 2 April, 2013
Link roundup
I find this stuff so you don’t have to:
- A new intranet for DCLG (with more big savings)
- Mobile = inclusive, but not inclusion
- TEACAKE: How to run your own brewcamp
- In which I put my faith in humans
- The deal Goodreads should’ve struck (hint: it wasn’t with Amazon)
- Bitcoin: How An Unregulated, Decentralized Virtual Currency Just Became A Billion Dollar Market
- Facebook To Unveil Its ‘New Home On Android’ Next Week
- Under Amazon’s Wing, Goodreads Plans Closer Integration While Retaining Its Indie Status
- Do digital tools help with diabetes? New report casts doubt
- Digital Britain Two
Here’s something new for you, dear readers
As always, I am trying to be helpful.
No, really! I am.
So, here’s a new thing. Every so often I will answer some questions put to me by visitors to this blog.
All you have to do is ask a question, about a topic big or small, in the comments below.
Then, once I have come up with an answer, I’ll record a video or something and publish it here on the blog.
It could be about anything to do with online innovation, so could be external digital engagement, or internal online collaboration. Something small like what sort of content to use to engage people on Twitter, or something big, like the best way to implement a strategic approach to social media in an organisation.
So, go ahead! Ask a question in the comments, and then I’ll pick one to answer in a few days.
Monday, 1 April, 2013
Public service messages with a smile
I’ve been a bit serious lately on the blog. Sorry. Here’s a bit of whimsy to lighten the mood.
Worcestershire County Council have produced this video to inform the public about what they are doing about pot holes. As you’ll notice, they haven’t gone for the usual talking head interview approach.
I rather like it – and I do think that to make the most of the internet as a marketing channel, more humorous stuff like this is needed.
Here’s another great example, this time from Lincolnshire County Council, using the fairly new short video service from Twitter, called Vine. Click it to watch if it doesn’t play for you.
Open or closed – does anything online ever last?
It’s only now, a couple of weeks after the announcement, that I feel I can talk about the demise of Google Reader. Up til now, the whole thing has just been too upsetting. Reader is the site I turn to first in the day, before email or Twitter, and the one I check last as well.
I have about 600 odd feeds pouring into my Reader account which I skim through everyday – some I read in their entirety every time, others I’m happy to just dip into now and again as the fancy takes me. It’s ok – RSS isn’t email, you don’t have to read it all.
Reader is also an important part of my publishing workflow. A lot of people find the links I tweet and the regular posts of links on this blog to be helpful. That’s all driven by Reader and by the stupidly simple act of clicking once to ‘star’ a post. Then, thanks to IFTTT, they get sent to my blog and to Twitter, like magic.
Reader was an app that used RSS feeds, an open standard – excellent! It’s because of this that we can move our subscriptions to one or more of the many possible replacement services that exist or are springing up.
What’s more, Reader was also an API that other apps could hook into. The most used purpose for this was to synchronise the read status of feeds between apps – for example between a desktop and a mobile interface.
For instance, on my laptop I use the Reader web app, but on my phone I use Reeder which always picks up where I left off thanks to Google’s API.
The trouble comes because people came to rely on Google’s Reader API to deliver a service, and development around similar services just stopped. So when Google decided to take their ball home, it meant nobody could play with it any more.
Still, the fact that RSS and OPML are open standards means we have other software options to move our feed lists to, and while they may no longer rely on Google’s vast infastructure and databases, they ought to work well enough to meet most of our needs.
But the point is worth making again – we can only do this because the open standards existed and we all use them – deliberately or not.
The second point is that even when a piece of software like Reader operates using these standards, if people come to rely on them, then control is surrendered in exchange for convenience. That’s fine, as long as we know this is happening and can take steps to regain control when it’s needed.
So, I’m not saying that we should all stop using other people’s services, that we should abandon convenience in favour of control. Just that we should have back ups in place – of our content, sure, but also backup plans so that our activity can carry on even when our favourite tools disappear, as they surely all will do.
We held the latest UKGovCamp at IBM, a venerable old technology company. Will Facebook last as long as IBM? Will Google? Will Amazon?
Best be prepared by assuming probably not.
Sunday, 31 March, 2013
The dream is fading fast
Because we’ve all bought into the techno-utopianism of the early Internet, we tend to assume that it’s always going to be open to everyone. But as more and more of the world goes online, it’s clear that we’re heading in a very different direction — towards an online world dominated by huge, primarily foreign-owned, corporations which are creating walled gardens in which internet users will be corralled and treated like captive consumers, much as travellers are in UK airports now. The dream that the Internet would make everything available to everyone on equal terms is fading fast.
Saturday, 30 March, 2013
Thursday, 28 March, 2013
Link roundup
I find this stuff so you don’t have to:
- Crime and Justice: an open data challenge
- Simple steps towards local prosperity
- Editorially is the collaborative writing tool we’ve been waiting for
- Google’s Keep: is it for keeps? Probably not
- The coming of the industrial internet
- Ready for Doc Ready
- Only open systems are effective for knowledge sharing
- BBC global survey shows evolving news consumption habits across multiple screens
- RPG inside an Excel workbook
- The power of the RSS reader
Let’s do the LocalGovCamp again

It’s probably about time we sorted LocalGovCamp out again!
For various reasons it’s going to be running after the summer rather than before, as has previously been the case.
So, the two potential dates are 21st or 28th September. Let me know if you feel strongly one way or another in the comments.
Location will be Birmingham as usual, although I am on the lookout for another (cheaper) venue than Maple House, which rather busted the budget last year and made the vein on the side of my forehead swell to an unpleasant degree.
It will be an interesting time to run the event, as cuts bite deeper into local authority budgets. I’m hoping there will be some discussion about how digital can help councils deliver better services for less, and also how we can tackle some of the digital inclusion issues that will emerge around welfare reform.
As always, I’ll be on the lookout for sponsors once I have an idea around costs – the usual benefactors will get an email soon, but if anyone new wants to chip in, just let me know. An Eventbrite page will be up once the details are all confirmed.