Wednesday, 27 March, 2013

Fragments

Donald Barthelme, in See the Moon?, in 1968:

Fragments are the only forms I trust.

Italo Calvino, in If on a Winter’s Night, a Traveller, in 1979:

…the dimension of time has been shattered, we cannot love or think except in fragments of time each of which goes off along its own trajectory and immediately disappears.

Gordon Burn, in Born Yesterday from 2008, writing about the erstwhile Eastenders actress Susan Tully:

A colleague had logged her onto YouTube for the first time that very afternoon, and the fact that just tapping the words ‘Michelle Fowler’ into the thing could back so many moment of the past crowding back – a pandemonium of fragments (an aggregation of fragments is the only kind of whole we have now)…

Jaron Lanier, in You are not a Gadget in 2010:

Instead of people being treated as the sources of their own creativity, commercial aggregation and abstraction sites presented anonymized fragments of creativity as products that might have fallen from the sty or been dug up from the ground, obscuring the true sources.

#Fragments

Tuesday, 26 March, 2013

Digital lit.

It strikes me that digital literacy is becoming more and more important, as more and more of the things we do in life are digitalised.

It helps to understand how computers work if you want to buy some music these days, or watch a film, or read a book.

Not just the physcial act of downloading, and paying, and pressing the buttons to get it to display. But also some kind of knowledge of the companies providing the service, on what terms, and with what motivations.

220px-HowardRheingoldJI4

Howard Rheingold in his book Net Smart outlines five key skills needed for digital success:

  • Attention
  • Crap detection
  • Participation
  • Collaboration
  • Network smarts

I dare say all those five are required for existing at all in the digital world we are increasingly finding ourselves in, and not just when we are doing what is apparently digital stuff. Even when you’re offline, you need to be thinking through these things.

Jaron_lanier

I’ve been reading a bit of Jaron Lanier‘s stuff lately, which resonate with a few of the folk that read here. He’s a digital visionary, who these days isn’t sure we are headed in the right direction… This from a recent interview with John Naughton (who himself has some interesting perspectives on these issues):

The thing to remember about HTML, though, is that Tim [Berners-Lee] was not trying to redesign the world. He was trying to do a quick thing for a very particular context – a physics lab. The beauty of HTML was that one-way linking made it very simple to spread because you could put something up and take no responsibility whatsoever. And that creates a society in which people display no responsibility whatsoever. That’s the problem…

Societies and cultures become locked on to ideas. The “open culture” idea – which was really just an experimental thought in the 1980s – has now become an orthodoxy with its cadres of adherents. I dearly wish I could make them realise how experimental it was and how we should not treat it as anything sacrosanct.

The idea that there is philosophy behind the tools we are using in an interesting one, and that those philosophies may come to define and change our behaviour because of the tools we decide to use. I do believe that the ability we all have to publish the things we create is incredibly affirming and powerful, and a good thing. But other stuff worries me, such as the fragmentation of culture and identity into tiny pieces, and the way our culture is being handed over to Silicon Valley companies that don’t necessarily have our or society’s best interests at the forefront of their priorities.

Currently this most affects those that create and publish content, although in the near future, as gardens get walls built around them, it will become a bigger and bigger issue for those that consume culture: whether text, books, music, video, whatever. Oftentimes it is making a value judgement between convenience and control – which often correlates to closed and open, respectively.

However, we are where we are. If we are to shape where we will go next, we need the skills and understanding to make the right choices, to protect ourselves both as individuals and as communities. We need to keep our wits about us and our eyes open. But how many people can we really say do, right now?

#Digital lit.

Monday, 25 March, 2013

Why start a blog?

There are a number of reasons why you might want to start blogging:

  • You have ideas you want to share
  • You have a story to tell
  • You have knowledge you want to demonstrate
  • You want to progress your career
  • You want the great work your organisation does to get recognition

All of these are great reasons. But basically it comes down to wanting to do whatever it is that you do better.

Because if you start a blog, after a little while, that will be the result – no matter what your original motivation.

One reason a great blogger will never give you is “because my boss told me to”. Good bloggers do it because they want to, because it works for them, and not because it serves their employer’s purposes.

#Why start a blog?

Sunday, 24 March, 2013

Tuesday, 19 March, 2013

Thursday, 14 March, 2013

Tuesday, 12 March, 2013

Monday, 11 March, 2013

You went to UKGovCamp, what next?

ukgc13

Image credit: David Pearson

UKGovCamp happened on Saturday at the second time of asking and I think it went rather well. Take a look at the chatter on Twitter or the photos on Flickr and make your own mind up.

The mixture of attendees – government folk, suppliers, activists and the merely curious – and the relaxed atmosphere seem to create an environment that enables conversations to flow, and ideas to be exchanged.

Every year there is much talk about what happens next. Where are the outcomes? What are the measurable outputs of the event? What projects happened that wouldn’t have done if we hadn’t all met up?

Usually my answer is simply that I don’t care. It’s not about what happens next, it’s about what happens on the day and that’s it – what follows is up to individuals and self organised groups, if they want to. There should be any pressure to actually do anything. Seriously!

But often times, people do want to know what’s next. They enjoy GovCamp and want work to be like it all the time! I don’t blame them.

Of course, how you get open, collaborative working practices going within a large organisation is jolly tricky and the answers probably won’t be found in a blog post. However, start small and you can achieve great things. So, the most obvious thing to do, I think, is to run your own GovCamp.

It doesn’t have to be big or too wide ranging. It could just be your team or department. Or open things up a bit more by running a place based event that brings together public servants with businesses, civil sector organisations and individuals. The important thing is not to feel you have to replicate GovCamp, but to run an appropriately scaled event that meets the needs and culture of your organisation and of course your resources too.

Shropcamp back in 2011 was a lovely example of this, or the regular Hyperlocal West Midlands event, or Brewcamp. Different scales for different sets of requirements, but always open and collaborative.

So if you wish your boss ‘got’ GovCamp, or even came along now and again, don’t delay. Bring it to them. Show them the magic.

#You went to UKGovCamp, what next?

Thursday, 7 March, 2013

Monday, 4 March, 2013

School of digital

SchoolofDigital is bringing together something I’ve been wanting to do for a few years now – effective online training that brings together the advantages of e-learning with the benefits of face to face training.

It’s a hard nut to crack, but with some of the experiments I’ve been running recently with Steve DaleDavid Wilcox and others; and following the online learning thought leadership of the likes of Donald Clark, I think I’ve come up with the best balance.

Hence SchoolofDigital – which is where I’ll be running courses on innovating online, by using innovative online delivery methods. The key elements are:

  • asynchronous – learners don’t have to be in the same place at the same time
  • social and personal – as well as shared resources, content and discussion areas, learners get one to one support from the course facilitator
  • responsive – because this isn’t a pre-prepared day long course, there is the opportunity for content to be created to meet the specific needs of delegates as they arise

The first course we will be running will start at the beginning of May, and is on successful digital engagement.

Here’s a quick summary of how that course will work:

The course consists of eight lessons, which last for a week each. Total learner time per lesson is around an hour, which they can do in one chunk or spread throughout the week – it is entirely up to them. The idea is to provide a social, asynchronous learning environment  where the learner can access materials and get involved at a time that suits them, within the framework of a weekly lesson format. We do as little synchronised activity as possible, to make things as flexible as we can.

Support is provided both to the group as a whole, with discussion and sharing of experience and knowledge encouraged; and privately through email or telephone discussion between the course facilitator and learners.

Each lesson will include some or all of the following elements:

  • An introductory video introducing the topic and explaining some details
  • Downloadable templates, resources, guides and case studies
  • Links to further reading and case studies
  • Interviews with practitioners
  • Screencast demos of how to perform certain actions
  • Learner discussion areas
  • One to one private email or telephone support
  • Additional content in response to queries and requests
  • Assignments to practice learning

The eight lessons in this course are:

  1. Introductions, objectives, how the course and the platform works
  2. What is digital engagement and what defines success?
  3. Strategies for successful digtial engagement
  4. Popular platforms
  5. Emerging platforms
  6. Other tools and techniques
  7. Skills and roles
  8. Bringing it all together

The course is suitable for people already comfortable with the internet and social media, and who want to take their use of these tools to the next level in terms of meeting personal or organisational objectives.

The course costs £450 + VAT per delegate.

#School of digital

Saturday, 2 March, 2013

Wednesday, 27 February, 2013

Link roundup

(Am starting to post interesting links to the blog again, via Google Reader. Presentation leaves a little to be desired, but am working on it…)

I find this stuff so you don’t have to:

#Link roundup

Monday, 7 January, 2013

Friday, 4 January, 2013

Thursday, 3 January, 2013

Thursday, 20 December, 2012

Far from the maddening cloud

Reading some of the coverage of Instagram’s change in their terms of service, you’d have thought a murder had been committed. Or maybe that the world was about to end.

A few years down what might once have been called the Web 2.0 road, well funded companies are finding that they have built their networks, grown their user bases, and now shareholders are looking for some return on their investment. We should not, therefore, be surprised that the rules are changing, that the digital ground we’ve been standing on is shifting beneath our feet.

Nothing at the end of the day is free. Somewhere down the line, somebody is paying – whether it is you with a subscription, a VC’s investment money or an advertiser taking advantage of your online data.

The cloud brings with it incredible advantages – access to your digital assets wherever you are, no matter what device you are using. The ability to share with others, to collaborate with them, to enable people to remix your work and share it on.

Thanks to the cloud – and whatever it was called before it was the cloud – we are all writers, photographers  film makers, publishers, producers, networkers, community organisers. It gives us access to unimaginably large groups of people who will have an interest in what we are doing, and the tools to spark a conversation with all those people.

It also has its downsides though. As ever, there’s a tradeoff. Sometimes that tradeoff will be worthwhile. Lots of Instagram users obviously thought that it wasn’t – and that’s fine. Services and products will live and die as a result of how they manage their service, and balance the needs of the users and the needs of their balance sheet.

What’s important I think, to consider, is that part of the shift towards cloud, with all the advantages mentioned above, also is putting control over our cultural assets into the hands of corporations whose only mission is to generate a profit. Amazon is not your local library. Apple isn’t the British Museum.

There is nothing inherently wrong with this – I’m not making a political or economic point here. But if all your books aren’t in fact your own, and in fact are merely rented from Amazon on your Kindle; or those music tracks you thought were yours can be taken away from you without you being in control – then that’s a worrying thing and everyone need to approach this carefully.

Likewise with your social media content. If you don’t want your photos popping up in adverts for pile cream, then don’t put them on Instagram (or indeed probably anywhere on the internet).

So what to do? I think just be aware. When people say to you, “use this site, it’s free!”, remember that it isn’t. If you store content you created yourself online, make sure you have a copy of your own. If any of your content matters so much to you that you don’t want anyone re-using it in ways you can’t control, don’t put it on the internet.

In effect, don’t trust anyone, particularly tech startup companies, or indeed giant corporations. They won’t be around forever and they won’t always keep their word. Most of the time that’s fine, and the trade-off between control and convenience works out for everyone.

But we all have content, assets, that matter to us – and don’t entrust those to anyone you don’t know, no matter how slick their user interface.

#Far from the maddening cloud

Monday, 10 December, 2012

Google+ launches communities

Google+ is an interesting – if quiet – place. It’s not used by very many people, which is a shame, as the interface is rather nice and it features some really cool bits of technology.

Hangouts, for instance, are fantastic – on demand video conferencing which integrates neatly with Google’s other services likes Docs and so on.

However, because so few people are active there, it does feel a bit empty at times. When asked if organisations should use it as a space for engagement, I tend to say no – as time would be better spent working with the much larger existing communities on Twitter and Facebook.

Perhaps though Google+ is just a different space for doing different things. I wonder if it’s a better vehicle for collaboration than communication.

Take the new communities – basically the G+ version of Facebook Groups. You create your community, invite people in and then share updates, links, videos and so on just as you do in other similar spaces.

I’ve set up a ‘digital innovation’ community to test it out – do join in!

Here’s a video to explain more:

[youtube=http://www.youtube.com/watch?v=lpUDWCSRQIU&w=560&h=315]

Communities are nicely integrated into other Google services – for example you can share links into your communities directly from Google Reader; and with a bit of fiddling can make a Google Doc editable by all members of a community. Of course, this being G+, you also have the ability to video conference via Hangouts whenever you want.

I have reservations about how useful G+ communities will be for public engagement activities. However, as I mentioned above, they are particularly suited I think to project working.

Indeed, the suite of tools that Google has made for collaboration, including Communities, the email based Groups, Docs, Hangouts, the wiki-like Sites – is fantastic and mostly free.

If you are a small organisation or team, and don’t have too many hangups about information security and so on, Google does pretty much everything you need to work smarter out of the box. Well worth having a play.

#Google+ launches communities