Monday, 18 September, 2023

Daily note for 18 September 2023

If I had one bit of advice for ‘IT’ people it would be to stop referring to “the business”. It’s just so WEIRD.

I newslettered again.

Laura Hilliger, Doug Belshaw and Matt Jukes all on the same podcast? 😍

This seems an interesting approach to sharing capacity and capability around digital stuff in local gov.

I have enjoyed every John le Carré novel I have read, with the exception of A Perfect Spy, generally considered his best, which I have never managed to even get a third of the way through. I tried again at the weekend and gave up. No idea why it doesn’t click with me.

Lauren Pope on how to do a content audit (thanks Steph!):

#Daily note for 18 September 2023

Brief notes on why I am cautious on AI/LLMs

I was asked the other day for my quick view on the current buzz around AI and large language models, machine learning etc.

Pasting here for posterity!

I think my slightly cautious view on LLMs etc is based on two things:

First, it’s being latched onto by people as a way of leap-frogging over doing hard work. Like it will solve a load of problems without anyone having to put any effort into it. It won’t. And it also won’t stop you having to do all the other hard work that needs to be done. People’s expectations need managing around it.

Also, related to this, is that organisations with Word documents on their websites or staff rekeying data from one system to another should stop farting about on thinking they can do AI and instead get the basics right first.

Second, it’s a very new technology with huge ethical implications, and nobody knows what they are doing. It’s a bit of a wild west out there, a lot of the companies behind this tech, like OpenAI who run ChatGPT are under no obligation to do the right thing, and are run and owned by some pretty shady individuals and corporations. Where are the controls? How do we know how the information we put into these things is then recycled into the machine, and being churned out to other users?

None of this means don’t use it, and none of it says that LLMs etc aren’t very exciting and potentially game changing. But the idea that we could, say, unleash LLM powered chatbots on our website, without first writing the decent content for them to learn from; and without assurances on what happens to what our customers type into them, is both nonsensical and dangerous.

#Brief notes on why I am cautious on AI/LLMs

Thursday, 14 September, 2023

Daily note for 14 September 2023

These notes have been a bit less daily of late.

I’m chatting to a couple of smaller councils at the moment who are looking to significantly refresh their websites. It struck me that there really ought to a be a go-to playbook on the steps to go through, to avoid utterly pointless wheel reinvention. Of course, there isn’t one, so I am recruiting people to help me put it together. Do please join in!

As an aside, it’s quite interesting using Trello as a means of doing pretty much everything in a collaborative project, including using specific cards as discussion threads, and so on. It’s a remarkably flexible tool, really good at almost everything (except managing projects, ho ho!)

I newslettered yesterday, mostly about the concept of ‘legacy’ in local government tech and what to do about it.

Focusing on just outcomes leads to whacky tech decisions” – more along the ‘it’s not not about the technology’ lines.

Lessons for implementing digital health technologies

I quite like this distinction: “Federation vs Small Pieces Loosely Joined

Lots of stuff coming out about how Chrome is increasingly unethical as a browser, what with its data collecting and whatnot. Mark, amongst others, is using Firefox, which as a suggestion feels delightfully old school to me. Handily, Mozilla have just published a guide to switching from one to the other.

#Daily note for 14 September 2023

Tuesday, 12 September, 2023

Thursday, 7 September, 2023

Daily note for 7 September 2023

Chunky update as I haven’t published for a couple of days. Was in the office in Lambeth yesterday.

Whoever designed the file sharing permissions in Microsoft 365 should probably go and find some other purpose in life.

Postmarks looks interesting. Like a single-user but federated del.icio.us style bookmarking site.

Steph and I migrated LocalGov.blog away from the shared hosting it was on to something a bit more robust and scalable (Digital Ocean, via SpinupWP). It was a bit fraught at times as WordPress multisite can be a cranky beast, and there were the usual frustrations waiting for DNS changes to propagate and so on. But we got there!

Remember, if you need a site hosting for something, and it’s vaguely local government related, you can ask for it to be set up on LocalGov.blog. Just drop me a line!

Runnymede – from Magna Carta to simplified public services – interesting stuff, feels like a vendor driven piece – maybe? – but subtle about it.

Improving the SEND local offer – always impressive to see Stockport blogging away about the work they are doing. I don’t think I know anyone there, need to fix that.

I newslettered yesterday – “Continuing a recent theme here, I was at the weekend mulling over the – perfectly correct – narrative that ‘technology isn’t the most important thing’. To my mind, this has unfortunately been interpreted by many as ‘technology doesn’t matter at all’, which has left many organisations in a bit of a pickle.”

What do you mean you don’t want to use Audacity in the browser?

Couple of great videos from Russell Davies on presenting:

https://vimeo.com/712319769

https://vimeo.com/725366546

#Daily note for 7 September 2023

Thursday, 31 August, 2023

Daily note for 31 August 2023

I sent out a newsletter this morning.

These daily notes are going well, I think, in that I am keeping up with them and it’s really helpful to keep a record of the good stuff I am coming across. But am definitely just posting links, and not really saying much else. I’ll try and fix that – unless, of course, people like the links, and don’t like my wittering.

Design for audiences or topics and tasks? – good stuff from the team in Bristol and always good to see the blogs I host being active!

#Daily note for 31 August 2023

Wednesday, 30 August, 2023

Daily note for 30 August 2023

I wrote a post about simple things for leadership types to bear in mind when thinking about technology.

WordPress for Enterprise looks a very useful guide. Strange it’s a PDF though and not also available as web pages (although as Steph mentioned to me, PDFs are very ‘enterprise’).

What is inclusive design and why is it important? “‘Inclusive design’ and ‘accessibility’ are often used interchangeably, but they are different things.”

#Daily note for 30 August 2023

5 simple rules for organisational leaders to keep in mind about technology

Commenting on James Herbert’s sensible post about approaching AI in local government, I came up with 5 statements of the bleedin’ obvious that all senior people ought to have in their minds whenever technology is being discussed.

  • If something sounds like a silver bullet, it probably isn’t one
  • You can’t build new things on shaky, or non-existent, foundations
  • There are no short cuts through taking the time to properly learn, understand and plan
  • There’s no such thing as a free lunch – investment is always necessary at some point and it’s always best to spend sooner, thoughtfully, rather than later, in a panic
  • Don’t go big early in terms of your expectations: start small, learn what works and scale up from that

Increasingly, I tend to speak about digital being different from previous approaches to technology because it includes a healthy dose of cynicism about the ability of technology to improve anything, ever. Perhaps these points reflect that!

#5 simple rules for organisational leaders to keep in mind about technology

Tuesday, 29 August, 2023

Daily note for 29 August 2023

One of the advantages of daily noting in MarsEdit is… tags!

Setting the ambition for Future Councils – been looking forward to seeing some outcomes from this work. Will write up my thoughts once I have had a proper mull.

Text of Bill Thompson’s recent ‘state of the net’ style talk – “The network and its many applications have had a massive impact on our lives, but the tools they gave us were unable to resist the incursions of predatory capitalism or hold back the worst excesses of human toxicity and hatred.”

Roger Swannell describes his way of subscribing to online content – mostly RSS feeds – using Slack. Eccentric, but interesting.

As part of my switch back to Mac on my desktop, I’ve started using NetNewsWire again as my feed reader of choice. It’s old school, it’s free, and it’s open source. What’s not to like? I’ve also abandoned using (and paying for, more importantly!) Feedly to sync up what I have read and not read across devices. I read my feeds on this desktop, or not at all. It’s weirdly liberating! But also, occasionally, real old feeds come back to life for no reason, and a blog not updated since 2011 suddenly downloads 10 articles from 12 years ago. I’ve no idea why this happens.

The end of the Googleverse – “For two decades, Google Search was the invisible force that determined the ebb and flow of online content. Now, for the first time, its cultural relevance is in question.”

This is insane. I don’t fully understand it, but… blimey:

#Daily note for 29 August 2023

Monday, 28 August, 2023

Improving Bluesky

Bluesky is definitely feeling like the nicest Twitter/X replacement going. But it’s a long way from perfect.

The community feels compact, small but friendly. There’s a sense that people want to be there, and that it isn’t a chore (Mastodon sometimes just feels like hard work). It’s chatty, and whimsical, which is just how early Twitter felt.

It definitely needs more users. Hopefully the invites are dropping regularly enough to keep the flow up.

The main issue for me is that the web interface is really clunky. It’s ludicrously hard to actually clear notifications, so often it looks like there’s something new happening, when there isn’t. I find myself refreshing the browser a lot, which shouldn’t be necessary really.

The app on iOS suffers in the same sort of ways.

There’s also a bit of distraction with Bluesky – all the stuff about servers and things. I guess that important to people who think federation is important, but I suspect those people are limited in number. Most folk just want a usable, stable, Twitter-like experience that isn’t full of horrible behaviour.

Dave Winer would like to see Markdown style editing. Am not totally convinced of that, as I like the plain text approach, and I guess you can still use markup, only the reader has to use their imagination 😆

One thing it lacks, which actually I don’t care about too much, is private direct messages. Twitter/X has those, of course. Sometimes they are useful to drop someone a note to say you’d like to talk to them about something. Maybe though, it would be better to just let people feature their email addresses or other ways to contact them on their profiles. After all, nobody needs yet another place to check for these things.

What they definitely shouldn’t do is copy the way Mastodon does private messaging, which is a proper dog’s dinner. ‘Private mentions’ are almost indistinguishable from public ones, and it terrifies me!

#Improving Bluesky

Friday, 25 August, 2023

Weekly note for 25 August 2023

One note for the whole week as I haven’t been working. Instead, had a week at home having fun with the family. However, I did occasionally look at a computer, hence the below.

So Twitter/X finally took Tweetdeck away from me, which has made the site a bit less useful. However, I still get way more use from it than any other social site, with the possible exception of LinkedIn, which for people like me is the real winner from the Twitter/X meltdown, I think. Bluesky seems to be picking up members, but it is still very quiet. Mastodon remains Mastodon.

Am back on a Mac now, as my daily driver, and it’s lovely. More on that in a proper post. But one change as a result is that I am now writing these notes in the venerable MarsEdit, which is a great improvement on Simplenote and means I can hit a button to publish them, and not have to faff around copying and pasting.

Fab work by Tewkesbury Council, going live with their new – WordPress powered – website.

Catching up on the weird world of LLMs“. Great resource from Simon Willison.

Alan Wright’s blog is chock full of brilliantly useful articles, like this one on splitting product teams.

How the iMac saved Apple

#Weekly note for 25 August 2023

Thursday, 17 August, 2023

Daily note for 17 August 2023

Two days in a row out of the house! First time that has happened in a while. Today, I am knackered.

“Digital proof: where one service ends, another begins” https://www.dxw.com/2023/08/digital-proof/

“Team memory, organisational sharing and serendipity in distributed workplaces” https://emilywebber.co.uk/team-memory-organisational-sharing-and-serendipity-in-distributed-workplaces/

Been watching a lot of films at home recently. Finally saw Dunkirk last weekend, and thought it was ok. Seemed very disjointed to me. Then over a few weeknight sittings, got to the end of Heart of Stone, on Netflix. Gal Gadot as Tom Cruise in a Mission:Impossible type thing. Entertaining enough, but hard to care for any of the characters that were still alive at the end.

This looks a great online event about data stuff: https://lu.ma/roots-of-data-for-ngos

#Daily note for 17 August 2023

Monday, 14 August, 2023

Daily note for 14 August 2023

I’ve just ordered myself a new Mac Mini. Having been working on a fairly clunky Windows all-in-one machine for a few years, am looking forward to getting back on the Mac full time.

I just find the apps available on the Mac to be higher quality and more useful than on Windows, where the experience always seems to fall short somehow.

I’ve long been looking for a decent Evernote replacement. Keep It looks like a potential winner, especially now I am returning to the Mac ecosystem: https://reinventedsoftware.com/keepit/

Is there a more consistently brilliant thing than In Our Time? This one’s about the film director Fritz Lang: https://www.bbc.co.uk/programmes/p0fy7kcp

I heartily approve of this message: https://twitter.com/katebevan/status/1689587674535940096

#Daily note for 14 August 2023

Wednesday, 9 August, 2023

Daily note for 9 August 2023

“Why I no longer believe in Content Design” https://uxdesign.cc/why-i-no-longer-believe-in-content-design-e71aeb5f060c

I wrote a quick and snarky post about Cipfa’s recent report about blockchain: https://da.vebrig.gs/2023/08/09/cipfa-claims-blockchain-is-a-promising-solution-for-the-public-sector-i-disagree/

“Why does PDF content persist when it sucks so much, and how can you get rid of it?” https://lapope.com/2023/08/07/pdfs-vs-web-pages-whats-better-for-users/

#Daily note for 9 August 2023

CIPFA claims blockchain is a ‘promising solution’ for the public sector. I disagree.

CIPFA have published a report entitled Exploring blockchain technologies for collaboration and partnerships [PDF warning].

The very first statement of the executive summary is problematic.

Blockchain technology has emerged as a promising solution for collaboration and partnerships, providing a secure and transparent way for multiple parties to interact and transact without intermediaries.

Has it? I’m not sure myself.

Anyway, they include a helpful decision tree to help you decide whether you should use the blockchain or not:

Which I am happy to simplify for everyone:

All snarking aside, I think this is a massive waste of time, money and attention for everyone concerned.

Across the public sector, technology and digital budgets are being salami sliced away, leaving organisations facing critical levels of risk and failing to grasp the opportunities that better investment in these areas would unlock.

What would be really helpful would be some practical advice around fixing that problem, not farting around with blockchain.

#CIPFA claims blockchain is a ‘promising solution’ for the public sector. I disagree.

Tuesday, 8 August, 2023

Daily note for 8 August 2023

A 17 minute video on web accessibility. Lovely! https://gcs.civilservice.gov.uk/webinars/digital-accessibility-best-practice-essentials-2/

An explainer from some clever people about AI and public services: https://public.digital/2023/08/08/what-public-digital-thinks-about-ai-the-short-read

“Dear Alt-Twitter Designers: It’s about the network!” http://www.zephoria.org/thoughts/archives/2023/07/19/dear-alt-twitter-designers-its-about-the-network.html

“How common platforms deliver brilliant digital services” https://gds.blog.gov.uk/2023/08/08/how-common-platforms-deliver-brilliant-digital-services/

Some intresting points on the political side of tech policy – “Manifesto manifestation” https://blangry.medium.com/manifesto-manifestation-877001398ed0

“Wigan Council and residents win from digital deal – a decade on, a focus on residents’ needs backed by digital efficiency is benefiting Wigan’s local authority and citizens” https://diginomica.com/wigan-council-and-residents-win-digital-deal

#Daily note for 8 August 2023

Thursday, 3 August, 2023

Daily note for 3 August 2023

How did I not know about this? Emulated Macs going back to the original, all in the browser: https://infinitemac.org/ Fairly pointless, but amazing.

“How to play Mundane Superhero” https://smithery.com/2023/08/03/how-to-play-mundane-superhero/ – looks a fun way to kick off workshops etc.

“Council Spotlight: Stockport’s Family Context tool” https://medium.com/ldcu/council-spotlight-stockports-family-context-tool-5cb0eb3e4e51

“Why Open Source Matters” https://redmonk.com/sogrady/2023/08/03/why-opensource-matters/

#Daily note for 3 August 2023

Wednesday, 2 August, 2023

Daily note for 2 August 2023

This is an extremely important thread for anyone wanting to understand the financial pressures felt across local government (and no, it’s not related to solar farms…) https://twitter.com/JackTShaw/status/1683415430126247936

Following on from my post about where we are with digital and technology in local government, I have been trying to put some thought into an idea around how to make this a bit easier for everyone involved. As is often the case, I am struggling with getting something small and quick done, against the knowledge that it might not be enough. As always I ought to be quaffing some of my agile mindset kool-aid, but it’s hard.

A thought is also very much in my mind: why is it me doing this? It really ought to be somebody’s job, rather than the hobby of a bloke in Spalding.

I have loved the album ‘original’ of this song since I first heard it, but when I came across this version, quite recently, I was absolutely blown away:

Lovely stuff from Simon at Adur & Worthing Councils: “5 Highlights from 5 Years of the Local Digital Declaration” https://medium.com/awc-digital-design/5-highlights-from-5-years-of-the-local-digital-declaration-f01cb2986103

Another good thread, this time on how we should be thinking about stuff published in ‘private’ online work networks: https://twitter.com/sharonodea/status/1686673530878840832

This is quite the story: https://www.bbc.co.uk/news/av/uk-scotland-66384327

#Daily note for 2 August 2023

Tuesday, 1 August, 2023

Daily note for 1 August 2023

Not published one of these for a while.

Newsletter went out yesterday, with a long article I wrote at the weekend about the local digital declaration and where things are at: https://www.davebriggs.email/p/daveslist-volume-3-issue-7

Some great, addictive little browser games in here: https://kottke.org/23/07/your-favorite-addictive-flash-games-back-from-the-dead

Does the browser need reimagining? These folk seem to think so: https://arc.net/ – I don’t like the insistence on opening an account before you can do anything else.

Really excellent advice on ‘shadow IT’ https://www.ncsc.gov.uk/guidance/shadow-it

“Worldcoin: a solution in search of its problem” https://newsletter.mollywhite.net/p/worldcoin-a-solution-in-search-of

“The eternal principles of an (enterprise) app stack” https://cote.io/2023/08/01/the-eternal-principles.html

#Daily note for 1 August 2023

Wednesday, 26 July, 2023

Daily note for 26 July 2023

I sent a newsletter – https://www.davebriggs.email/p/daveslist-volume-3-issue-6

“Maybe the real design tool was all the conversation we had along the way” https://www.dxw.com/2023/07/maybe-the-real-design-tool-was-all-the-conversation-we-had-along-the-way/

Am consistently impressed with dxw’s blogging. Always authentic, always helpful. Very rarely sales-y.

Last weekend we started watching the Mission:Impossible films in order. Fair to say they are of variable quality. However, my favourite moment BY FAR is in the first one. Tom Cruise’s character needs to track down the identity of someone codenamed ‘Max’. He knows they sometimes use the internet. He opens his laptop, and with a sense of expectation searches Usenet for the URL ‘max.com’ and hits enter. The sense of disappointment on his face when this brilliant scheme doesn’t produce results is heartbreaking.

#Daily note for 26 July 2023