Links of note 27/1/20

I find this stuff, so you don’t have to etc etc

Keep, Fix, Enhance, Swap, Replace: Five options for public service reform – Eddie Copeland

Of course, everyone knows that in the real world, options are limited by time, money and statutory responsibilities. Less obviously, the solutions we choose to implement may be constrained by our perception of what level of change is, in principle, possible.

What does good product governance look like? – Kylie Havelock

As a product community we share many of the same stakeholders and user groups, at both a national and local level. This means that teams often fall under multiple governance mechanisms, presenting new risks; the inefficiencies linked to double or triple reporting, and the risk that different boards disagree on each other’s decisions.

Our (dxw’s) guides on delivery – Richard Norris

It’s the role of our delivery leads to help the team find the right working pattern for the project. To balance the need for flexibility against the need for consistency, we’ve crafted a handful of guides to use for the various meetings (or ‘ceremonies’) and updates that we use on a project.

Why mission patch stickers matter (and how to get a Croydon Digital one!) – Annie Heath

A tribute to the humble laptop sticker, used by CDS and digital teams everywhere to celebrate good work and communicate values.

Delivering digital service: this much I have learned – Matt Edgar

…over the years our industry has got much, much better at delivering digital services. I’ve been privileged to work with high-performing teams that have both the trust and the tooling to do their best work…Sadly the good practice isn’t evenly distributed, and I sometimes find myself feeling the same frustration rising as it did that day almost 20 years ago…In this post, I’m trying to draw together the threads of good practice as I see them.


You can find everything I have ever bookmarked ever on Pinboard. I also tweet out these bookmarks as I create them.

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