🔗 Some links I’ve spotted recently
I sent out a newsletter today and included these links at the bottom. Popping them here for posterity…
research
Chatbot research with Neil Lawrence
It was an absolute pleasure to talk with Neil Lawrence from Dorset Council about the research project he led, using Local Digital funding to find out what the user needs are that using a chatbot might meet. You can watch the video on YouTube. It turns out that if you want to know whether a chatbot is a good idea … Keep reading
Chatbot research with Neil Lawrence
It was an absolute pleasure to talk with Neil Lawrence from Dorset Council about the research project he led, using Local Digital funding to find out what the user needs are that using a chatbot might meet. You can watch the video on YouTube. It turns out that if you want to know whether a … Keep reading
What content management systems are used in local government?
Just before I went on holiday, I spent a bit of time one evening researching what content management systems (CMSs) are used by local councils in the UK. A CMS is the software that runs a website, just in case you didn’t know. The results can be found in this Google Spreadsheet, as well as … Keep reading
Launching the DigitalCllr survey
I’ve been doing work with local councillors for some time now – helping them see how they can use the internet to better engage with citizens, and communicate with them too. This takes the form of running training workshops usually. There’s probably a better way of doing it, but they are probably a bit tricky … Keep reading