An online notebook
I’ve been mulling a bit on what could be funded at the front line of local public service delivery, were we to save a bunch of cash at the back end by harmonising some bits of IT and digital spend. The driving force, remember, for this drive for consolidation is not some techno-utopian centralised vision, … Keep reading
This post and all its contents is published under a creative commons attribution-sharealike license. Find out more⬈. I’m doing a fair bit of strategy work with councils at the moment, and have hit upon a framework for putting them together which seems to help keep strategies strategic, and thus make them more useful. I’m typing … Keep reading
This is a re-publish of a thing that went on LinkedIn, my newsletter, and the Digital Leaders newsletter. I’ve backdated the published date on this post to reflect this. Summary: all this tech called ‘AI’ is genuinely exciting. But the impact of it is unlikely to be felt for several years. Don’t expect quick results, … Keep reading
For any digital transformation effort to be a success, it needs to have a organisation that is open to change to work with. This is often a bit of a stumbling block, because even if you have an amazing digital team and a kick-ass programme in place, if the people across the organisation don’t understand … Keep reading
Even if we adopt Tom Loosemore’s definition of digital – and we should – it’s still necessary to interpret it in the context of the service you are looking to digitise. I’ve worked out a really simple framework for thinking about this, by dividing the options into three distinct levels, or approaches to, digital change. … Keep reading