An online notebook
A quick pointer to an interesting project in central government in the UK. It’s looking at redefining the technology used by civil servants to get their jobs done. There are a number of interesting issues around this agenda. The experience people have at home with software – particularly web based applications like Facebook, Amazon and … Keep reading
WorkSmart is a new blog about how we do our jobs. It strikes me that there is a lot going on in terms of building fantastic user interfaces and processes for customers and end users of services – and this is great, of course. But what about the people working behind those services, who are … Keep reading
I find this stuff so you don’t have to: An Open Letter to Software Suppliers – 13 Ways to Help the Public Sector to the Cloud – @copley_rich Why the obsession with “coding” misses the point – from @jjn1 “Whatsapp and $19bn” – great writeup Love this: “How To Create A Self-Paced Email Course” Why … Keep reading
At the DH digital champions summit on Tuesday, during the afternoon open space session, an interesting discussion broke out. One among many, I’m sure! Anyway, what was being discussed was the sheer unusability of government systems and processes. Only, not the ones that the public uses, but the ones that civil servants use. I’ve worked … Keep reading
I’ve been doing work with local councillors for some time now – helping them see how they can use the internet to better engage with citizens, and communicate with them too. This takes the form of running training workshops usually. There’s probably a better way of doing it, but they are probably a bit tricky … Keep reading