An online notebook
One of the key skills (or roles) that I bang on about a lot when I am delivering training to customers is community management. I talk about it a fair bit on this blog too. One of the first things I ever did online was start up and manage a community – a simple forum … Keep reading
At the weekend I got my copy of Rich Millington‘s new book, Buzzing Communities, through the post. It’s excellent and provides everything you need to know about building successful online communities. Thinking seriously about community building is something that I think digital engagement efforts in government and beyond are lacking a lot of the time. In … Keep reading
Or at least, about where people in public service can go to share ideas, ask questions and promote good practice.
Back in the summer of 2006, when I was working as a lowly Risk Management Officer (yes, you read that right) at a county council, I joined the nascent Communities of Practice platform, which was being developed by Steve Dale at the then Improvement and Development Agency.
I thought it was fantastic, and joined in with some gusto – so much so in fact that I did attract a little criticism from colleagues who thought – probably quite rightly – that I ought to have been concentrating on the day job.
From Rich Millington, in his post “The Tragic Story Of Hyperlocal Communities“: If we want to build hyperlocal communities, we have to change the way we think about them. This isn’t a technology problem to solve (Facebook-style). Enabling everyone to start a hyperlocal community wont make it happen. This isn’t a content problem to solve … Keep reading
The marvellous Rich Millington is giving away a fabulous ebook on developing online communities. Rich’s blog, Feverbee, is packed full of great hints and tips, and I recommend you subscribe to that. All you have to do to get the ebook is to sign up to the mailing list for his Pillar Summit online learning … Keep reading