An online notebook
An online notebook
Have had a few conversations lately with local gov folk which bemoaned the lack of active user groups for most software systems. This is a problem! What could we do about it? It seems like vendors are keen to say…
“We need a single view of the customer!” Well, no you don’t, and you can’t have one anyway. ‘Single view of the customer’ is one of those easy to trot out phrases that sounds brilliantly simple and impossible to argue…
Chatting with Clare this morning about all things digital and local government reorganisation, I came to the conclusion that it really is all a balancing act. The risks of things going wrong are huge, and the importance of being ‘safe…