The flipside of our increasing reliance on ICT – in public, economic and social life – is that the digitally excluded, by default, also become excluded from public services, modern working life and society itself. Digital inclusion is at the heart of the debate not just around skills and the knowledge economy, but around social justice and personal well-being. The new research is a continuation of UK online centres work in this area, and stems from a previous report which examined the links between digital and social exclusion. It found 75% of those counted as being socially excluded were also digitally excluded*. Those already at a social, educational or financial disadvantage are therefore three times more likely to be off-line, and missing out on the potential benefits, conveniences, opportunities and savings computers and the internet can provide.