Web 2.0 North of the Border

Duncan Stephan and Alex Stobart are building up an online resource for public bodies in Scotland to help them make the most of social web technology, with a blog called ScotWeb2.

Building on the momentum of the successful barcamp-style event held last autumn, they are writing plenty of great content, pointing out good examples of good use of the web and how this stuff might help those organisations that aren’t quite there yet.

Alex also recently posted asking if public sector folk in Scotland would appreciate a ReadWriteGov style event. Hopefully they do!

Backup! Backup!

Computing in the cloud is great: you get to keep all your data somewhere online, which means that you – and anyone you authorise – can get at it wherever you are.

But there can be problems. One is of finance – in these somewhat tricky economic timed, companies are burning out, and taking your data with them. There is also, however, technological problems. We all know we should take regular backups of our own stuff, don’t we? And surely those startups with whom we trust are stuff do the same…

Ma.gnolia users must be feeling pretty bummed right now. The social bookmarking service (think Delicious but, er, slightly different). At the moment, their homepage displays a rather bleak message in black text on a plain white background:

So far, my efforts to recover Ma.gnolia’s data store have been unsuccessful. While I’m continuing to work at it, both from the data store and other sources on the web, I don’t want to raise expectations about our prospects. While certainly unanticipated, I do take responsibility and apologize for this widespread loss of data.

Oh dear. All those bookmarks people had been accumulating over the years, with their descriptions and tags…gone. And it doesn’t seem like they are going to be back, either.

For those lucky enough to have backed up their bookmarks from Ma.gnolia, there might be some good news coming out of the open source project. Let’s hope so.

There are a couple of issues that this raises. One is around the efficacy of hosting data in the cloud. If Ma.gnolia weren’t backing up bookmarks, what about some of the webmail providers? Is Google properly safeguarding our documents? Can we trust PBwiki with our collaborative material? What about all the data inside social networks and Ning communities?

I’d think that we probably can, still, but don’t take any chances. Back up everything you have online locally. Most sites let you export content to a file, those that don’t might mean you have to undertake a tedious cop-and-paste exercise. I’ve started with my bookmarks, which are thankfully hosted with Delicious – if you do too, the export tool is here.

The second issue is whether there is much of a future in social bookmarking. Mashable questioned it last year. I disagree and still believe that social bookmarking is an inherently useful tool to have available. Not least because it is a great introduction to the core social web technology for newbies: tagging, sharing, RSS, mobility – it’s all there and is easily understood, especially in terms of its usefulness.

What appears to have happened at Ma.gnolia is an administrative cockup, which has broken the service irreparably. I don’t think it spells the end of social bookmarking as we know it.

Update: Wired notes that Ma.gnolia folk are using Friendfeed to try and repopulate their database!

Helen Milner on open processes

I was delighted when UK online centres decided to make their bid for the Digital Mentor fund from CLG, inspired by the community initiative to take a policy initiative by the scruff of the neck over at DigitalMentor.org.

Now the bids are in, all that those who are involved can do is sit and wait. In the meantime, though, Helen has provided us with her learning points from the process. I have summarised them below – to read the detail you need to visit the post, where you’ll also find a nice video taken by David Wilcox.

  1. Partnership is a much better way to do things
  2. It takes loads of time to develop ideas in this kind of forum
  3. Social media helped me to put aside prejudices and listen to all comments with an open mind and a receptiveness to learn
  4. It’s really hard to balance open debate and to provide structure for a constructive discussion
  5. Not everyone likes using social media to develop bids
  6. The journey’s been fun but arriving will be better

Snow business

The snow has made it a tricky week this week, with transport problems and the local school being closed. What’s more, just outside Cambridge, the snow is still falling on DavePress Towers.

It’s quite pretty, mind.

It’s hasn’t all been bad news, though. As Tom Watson reports, the confusion around the schools closures spurred DirectGov’s innovation dudes into swift action. Whilst the site is down right now for maintenence, this type of proof-of-concept prototyping is just what government needs to test what works and what doesn’t before project managers and the like get their claws into things.

Another remarkable outcome of the weather was the use of the #uksnow hashtag and snow level rating system which spread on twitter. Paul Clarke tells the story:

Fresh from yesterday’s UK Government Web BarCamp, #ukgc09 (worth looking at ukgovweb.org), my mind was pretty open to data sets and what could be done with them. Except the contents of #uksnow wasn’t data – at least nothing that could be readily useable.

Time for a suggestion on standards. I’d put my own tweet out about weather conditions in RH1, so quickly came up with a format: #uksnow [1st part of postcode] [n/10]; as a simple way of getting the holy trinity of mashable data together. Place, condition and time (from Twitter’s own logging). Bingo – three things that could readily be parsed by someone with the time and inclination to do so. And then analysed, mapped, mashed, shared, whatever…

What’s really interesting is the way that Twitter is starting to be used effectively as a command line. People seem to have no problem typing data in conforming to a form of markup so that their contributions can be parsed and mashed up.