Evaluating online engagement

I’ve mentioned before that we all really need to start evaluating the online engagement stuff we’re all doing. Alice Casey‘s presentation provides some great pointers for where to start and what to consider:

My main argument was that a good evaluation tells a compelling story through combining qualitative and quantitative information in a clear format to key decision makers and practitioners.

Be Vocal

Be Vocal is

A site about social media for social good in Birmingham and using the internet to turn public data into something useful.

It’s part of the ‘Birmingham Open City’ project run by Digital Birmingham with a grant from the Timely Information for Citizens programme set up by the Department for Communities and Local Government.

Nick Booth is involved, so it must be good. Here he explains what it is all about: