Clay Shirky at the LSE

Cognitive SurplusI had an enjoyable couple of hours yesterday evening at the LSE, attending Clay Shirky‘s lecture on cognitive surplus, which was launching his book of the same name.

It was an enjoyable hour, and a real pleasure to hear stories and arguments for the use of social technology for social good.

I must admit, however, that having read Shirky’s previous book, Here Comes Everybody, and watched other lectures of his online, that perhaps his thinking hasn’t really developed that far. Cognitive Surplus seems to be a continuation of the themes examined in Here Comes Everybody rather than anything radically new.

Having said that, I haven’t read the book, but will report back when I have (it isn’t available on Kindle in the UK yet for some reason, which is annoying).

Here are the notes I took during the talk, which may or may not be useful.

  • Time we have available (free time) which is growing
  • Platform for making use of that time effectively (Internet)
  • Use of the network: consume, produce, share
  • Wikipedia = 100 million hours of time in 10ish years
  • Tv = 200 billion hours watched every year in US
  • The time spent watching adverts in the US over one weekend is roughly equivalent to one wikipedia
  • Very small numbers of change can have huge effects
  • Ushahidi – Kenyan tracks updates from various media. Been open sourced and used around the world.
  • Generosity + digital tech
  • Successful digital projects are those that appeal to our human instincts
  • Transition from alchemy to chemistry – same tech but different approach/culture. Supported by printing press and the new scientific journals.
  • Patientslikeme – huge documentation project of sufferers. Large amounts of aggregate data: shared value. Commercial project. “digital sharecropping”. Why do people contribute for free? They like it!
  • Social pressure often more effective than contractual (example of picking kids up from school on time) once broken also not self healing.
  • Openness and sharing is a good thing. Patientslikeme want to effect a culture change in the medical profession. Therefore tech is secondary to the project. Makes it possible but the objective is cultural.
  • Levels o participation and collaboration: lolcats are communal. Wikipedia has public value. Patientslikeme creates civic value. Gets more difficult and complicated as you go along. Also the civic is the most important.
  • Role of government – to help to create the space for social capital and cognitive surplus to emerge. Digital divide: participation rates much higher in better educated households
  • Things to think about: scarcity, loose joins, cheapness of distributing information, Internet routes itself around faults

Events, dear boy…

Quite a few events coming up in the next couple of weeks that I should probably let you know about.

Next week I’m attending a few things: on Monday, the Clay Shirky lecture on Cognitive Surplus at the LSE, followed by the Learning Pool steering group meeting on Tuesday. I’ll be talking to the group about our plans for further engagement work along the lines of our Let’s Talk Central project with Central Bedfordshire Council, as well as some updates to our Modern Councillor service, which I hope to be able to tell everyone about real soon.

Then on Thursday I am going to be talking to the Centre for Public Scrutiny conference about engaging with local communities online. I will be particularly looking forward to this as my second job in local government was as a scrutiny officer at a district council.

I’m ending the week in Bristol, at NALC‘s conference celebrating local democracy. I’ll be showing some local council clerks and councillors how they can be spending a little bit of time and no money at all on cool ways of engaging with their communities online.

After a rest – or should I say, chance to catch up on email – over the weekend, I hit the road again, or rather the train, heading down to NESTA’s ‘Digital Disrupters‘ event on Monday 5th.

Then it’s Wednesday at the LGA conference in Bournemouth where I’m facilitating a fringe session, optimistically titled “A thoroughly modern council”. You can sign up for it here.

Finally, on Friday I travel again to the south-west, this time to Cheltenham to the Institute of Local Council Management summer seminar. I’ll be talking about “using social networking technologies for mobilising political and community action”.

Busy times! I shouldn’t complain though, if it were any different I would probably be quite bored.

Quora

QuoraQuora is an interesting looking service, providing a fairly straightforward question and answer platform. It’s been in closed beta for a while, but now has been unleashed onto the public at large.

It’s all about capturing the activity we all do on sites like Twitter: asking questions, giving answers, and researching topics online. Quora adds to this activity by turning it into a searchable and collaborative archive:

Quora is a continually improving collection of questions and answers created, edited, and organized by everyone who uses it. The most important thing is to have each question page become the best possible resource for someone who wants to know about the question.

Part of the reason for some of the hype around Quora is the fact that it has been founded by a bunch of people involved in Facebook’s early days. They know how to build a decent web app.

TechCrunch have a decent write-up, with a warning of a potential problem now the site is public:

Their biggest challenge is about to begin. Quora has generated attention not just because of its slick interface, but because of the extremely high quality of its answers up until this point — it isn’t unusual for someone to ask a question and have it answered by a top expert in the field within a matter of hours (or less). Likewise, questions about various Internet companies often attract answers from longtime employees. The big question now is whether or not Quora will be able to maintain that quality as it deals with an influx of new users.

I’ve signed up, and you can find me here. Will be fascinating to see how this works out.

Update: writing this reminded me about Formspring, which hasn’t really taken off for me. Quora differs because it is based on subjects and issues rather than individuals. My Formspring page is here.

Everything you ever need to know about the internet

John NaughtonJohn Naughton is consistently one of the – if not the – best writers we have about technology. His A Brief History Of The Future is a simply fantastic introduction to the internet: why and how it came about, from Vannevar Bush‘s vision of the Memex through Douglas Englebart‘s ‘Mother of all demos‘ to Arpanet and Tim Berners-Lee‘s use of HTTP and HTML to form the world wide web. It was the first book I thought to lend Breda when she joined my little team at Learning Pool.

His blog and Observer column are well worth regularly checking too. Occasionally I am lucky enough to meet up with John, along with that other titan of technology, Quentin Stafford-Fraser, for lunch in Cambridge. It’s difficult not to feel utterly fraudulent during these conversations, but I do my best.

John’s name has been punted all round Twitter during the last couple of days thanks to a feature article that appeared in the Observer on Sunday, called Everything you ever need to know about the internet. It’s a great context-setting piece, reminding us all how new this stuff is – and yet, at the same time, that many of the issues involved are as old as time.

This ties in with some of what I have been thinking and writing recently about people’s attitudes to the internet – such as the fact that it shouldn’t be viewed as just another channel, and that it is a profoundly creative space. I suspect a lot of this comes down to a lack of real understanding of what the net is about.

So, go read the article. Then print it out and put it in your boss’s in-tray. The world will be a better place.

Collaborative innovation

This is a great video from John Seely Brown, who is a really interesting guy. His website blurb states that

I’m a visiting scholar at USC and the independent co-chairman of the Deloitte Center for the Edge.

In a previous life, I was the Chief Scientist of Xerox Corporation and the director of its Palo Alto Research Center (PARC). I was deeply involved in the management of radical innovation and in the formation of corporate strategy and strategic positioning of Xerox as The Document Company.

He also has a book out, which looks good: The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion.

Anyway, here’s a video of a recent talk he gave on collaborative innovation. Well worth a watch.