Change is hard

It isn’t said enough, I don’t think, that change – particularly in big organisations – is hard. Really hard!

If it wasn’t, it would be happening all the time.

At events there are regularly discussions that go on along the lines of ‘my boss just doesn’t get it’ – tales of woe where someone wants to do something new but is stopped by management or bureaucracy or a combination of the two.

What makes a someone a real force for change is the ability to get knocked back, dust themselves down, and have another go.

Again, and again, and again.

It won’t happen the first time, or the second time. It might not even happen at all in one organisation – you might need to move on to get the chance.

But nothing worthwhile is ever easy and if you’re committed to making a difference, you’ll recover from setbacks, never get too disheartened and keep coming up with new ideas, new strategies and new ways of persuading.

It’s easy to have a go and give up. The ones who make the difference are those who stick at it.

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Published by

Dave Briggs

I'm Head of Digital and Design at Adur and Worthing Councils.

2 thoughts on “Change is hard”

  1. I don’t doubt change is hard, but I think it is constantly going on in organisations.

    If change was easy you’d see short intense periods of change followed by long periods of stability. If it was easy organisations would get it right and not need to change.

  2. I’m with you David.

    I don’t think change is that HARD either. The biggest obstacle I’ve found is that once one learns how to operate in a silo, and is paid for operating in the accepted “standard-operating-procedure”, one becomes an automon. Forget “the computer saying NO”. The idiot behind it, due to (usually, a total) lack of empathy and knowledge, says the same.

    So how to do get an automon to try and be a little human?

    A vision? Yeah. Let’s trip upon the daisy fields. Here’s a wonderful scenario for an ideal world. Hmmm. The pragmatists don’t seem convinced.

    A call to action? Pretty nice way to go. Point at a hill, and “how do we level this one?” Not bad. But one (wo)man’s molehill is another’s mountain.

    OK, so we’re down to “issues”. I just want what everyone else has. (we are democrats after all) . So just give me one account and/or email that everyone else in a country can use to access services that they want. Sometimes, when I’ve got my bureaucratic hat on, I’ll use it to help the great unwashed. At other times, it’s my personal account. which enables me to do the things that some dumbteller.gov.uk used to do on my behalf.

    Change. It’s not so hard as long as one thinks like a citizen. So why would any citizen want to introduce a third party “identity provider” between citizens when one can log on to their council’s web site and (by doing so) prove their identity. https://identityassurance.blog.gov.uk/2014/09/09/procurement-2-timeframes-and-market-briefing-event/

    So why on earth would I be interested in having some large corporation telling my government that “this guys OK. He’s a citizen”. https://gds.blog.gov.uk/2013/09/03/identity-assurance-first-delivery-contracts-signed/

    I’ve already proved that I live in a council area, and that’s the only level of gov I’d trust. (usually). So why go through this tendering process for an ID that already exists?
    https://identityassurance.blog.gov.uk/2014/09/09/procurement-2-timeframes-and-market-briefing-event/

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