An online notebook
I recently went through the rather painful process of applying for a senior digital transformation role in local government and not getting it. I might write in more detail at some point about it all, but right now I am far too bitter about the whole experience. As part of the process I needed to … Keep reading
Digital – as a word – is broken. We have slapped it onto the front of two many old world applications in an attempt to normalise and ‘make safe’ new concepts that at this point saying something is digital is a bit like saying water is wet Original: http://www.curiouscatherine.info/2018/04/15/broken-words-and-why-they-matter/
… we want there to be Local Digital Skills Partnerships all over the country. Original: http://helenmilner.com/2018/04/13/localdigitalskills-making-digital-inclusion-happen-together/
To help us understand the ‘as is’ in more detail we’ve gathered insights from available data and call centre staff, tested how easy it is for users to find things on the site and identified some key gaps in understanding around the importance of designing for user need, measurement and accessibility. Original: https://servicedesign.blog.essex.gov.uk/2018/04/12/kick-off-for-the-essex-gov-uk-project/
You want people to use your digital service. You want best value for money when you buy or build new digital services. Here are 10 steps to success. Original: https://www.hertfordshire.gov.uk/web-team/digital-service-standards.aspx