LINK: “Building the GOV.UK of the future”

We need to prepare for a world where people might not access GOV.UK through their computer or smartphone, but could be using Alexa, Google Assistant or some technology that hasn’t even been created yet. We need to make GOV.UK understandable by humans and machines. Original: https://gds.blog.gov.uk/2018/06/27/building-the-gov-uk-of-the-future/

Buying new software won’t save you money

This was originally published as the lead article in my weekly email newsletter. If you’d like to get more of this sort of thing on a regular basis, sign up! Most of the stories about what organisations are doing on digital transformation tend to get published in the form of case studies, and most of … Keep reading

LINK: “After twenty years of Salesforce, what Marc Benioff got right and wrong about the cloud”

It’s time to reconsider the SaaS model in a modern context, integrating developments of the last nearly two decades so that enterprise software can reach its full potential. More specifically, we need to consider the impact of IaaS and “cloud-native computing” on enterprise software, and how they’re blurring the lines between SaaS and on-premises applications. … Keep reading