A CDO chat with Ben Unsworth

It’s taken a while to record the second CDO Chat video, but today I finally had the joy of an hour of Ben Unsworth‘s virtual company!

Ben has done loads in digital government, including stints at the Home Office and with FutureGov, and these days he is the Director for Service Transformation at Essex County Council.

In this video, we talk about Ben’s role and what it encompasses, the importance of accessibility in digital services, the roles needed to make change happen, and the impact of the lockdowns and the future of work. Oh, and of course we hear a little about his shed too.

If audio is more your thing, you can grab that on Soundcloud.

A CDO chat with Kit Collingwood

As part of an occasional series, here’s a video of a conversation I had today with Kit Collingwood, Deputy Director for Digital and Customer Services at the Royal Borough of Greenwich. Kit shares some great insights and has some really interesting views on digital transformation in local government, so I really do recommend you watch the whole thing!

If you’d rather listen to it, you can grab the audio-only version here.