Backup! Backup!

Computing in the cloud is great: you get to keep all your data somewhere online, which means that you – and anyone you authorise – can get at it wherever you are.

But there can be problems. One is of finance – in these somewhat tricky economic timed, companies are burning out, and taking your data with them. There is also, however, technological problems. We all know we should take regular backups of our own stuff, don’t we? And surely those startups with whom we trust are stuff do the same…

Ma.gnolia users must be feeling pretty bummed right now. The social bookmarking service (think Delicious but, er, slightly different). At the moment, their homepage displays a rather bleak message in black text on a plain white background:

So far, my efforts to recover Ma.gnolia’s data store have been unsuccessful. While I’m continuing to work at it, both from the data store and other sources on the web, I don’t want to raise expectations about our prospects. While certainly unanticipated, I do take responsibility and apologize for this widespread loss of data.

Oh dear. All those bookmarks people had been accumulating over the years, with their descriptions and tags…gone. And it doesn’t seem like they are going to be back, either.

For those lucky enough to have backed up their bookmarks from Ma.gnolia, there might be some good news coming out of the open source project. Let’s hope so.

There are a couple of issues that this raises. One is around the efficacy of hosting data in the cloud. If Ma.gnolia weren’t backing up bookmarks, what about some of the webmail providers? Is Google properly safeguarding our documents? Can we trust PBwiki with our collaborative material? What about all the data inside social networks and Ning communities?

I’d think that we probably can, still, but don’t take any chances. Back up everything you have online locally. Most sites let you export content to a file, those that don’t might mean you have to undertake a tedious cop-and-paste exercise. I’ve started with my bookmarks, which are thankfully hosted with Delicious – if you do too, the export tool is here.

The second issue is whether there is much of a future in social bookmarking. Mashable questioned it last year. I disagree and still believe that social bookmarking is an inherently useful tool to have available. Not least because it is a great introduction to the core social web technology for newbies: tagging, sharing, RSS, mobility – it’s all there and is easily understood, especially in terms of its usefulness.

What appears to have happened at Ma.gnolia is an administrative cockup, which has broken the service irreparably. I don’t think it spells the end of social bookmarking as we know it.

Update: Wired notes that Ma.gnolia folk are using Friendfeed to try and repopulate their database!

Web based or desktop?

Just recently, I have stopped using the WordPress inbuilt editor, which runs in the web browser, and have started using MarsEdit – a piece of desktop software I have previously been rather unkind about – to write my blog posts. Since getting a PC, just recently I have continued in this offline blogging vein by using Windows Live Writer.

This started me thinking about the ways I use online services – through web based or desktop applications. As always, the first thing I did was to ask my Twitter buddies:

  • Me: What makes you decide whether to use a web app rather than a desktop one? eg webmail vs client, or google reader vs feedemon or netnewswire?
  • Simon Wakeman: functionality functionality functionality…it depends, I use a mix of each, although my multi-PC multi-site work life lends itself to a cloud-based apps (newsgtr excepted)
  • Nick Booth: experimentation or if someone shows me something I like – then I’ll use it.
  • Matt Kelland: web apps are a last resort for me – only if I need collab access to the data AND I know I will always be online when I need it
  • Kevin Campbell-Wright: I’m with Simon Wakeman
  • Steven Tuck: using desktop for things where I want alerts eg twhirl, feeddeemon and web based for portability google docs, email.
  • Andrew Beekan: Accessibility. When it comes to readers and mail I like to be able to access wherever I am. Docs, I use a mix of Office & Zoho.
  • Michael Grimes: Because I can access them easily from anywhere (with an internet connection).

The answer, it appear, is ‘it depends’.

Let’s have a look at some examples of what I use and where.

Email

I use webmail all the time – Gmail in this case using Apps for your domain. However, I have also set up Apple’s Mail client to download my email through IMAP for backup purposes, which I do roughly once a week. The main advantage of using the client application on my desktop is that it works when I’m not online… but that is rarely the case and my iPhone can be used for emails that just can’t wait. So, I’m happy with webmail. Unless anyone wants to convince me otherwise?

News reading

I started out reading RSS feeds late 2004, using Bloglines (Google Reader didn’t even exist in those days…). Then, as a Windows man, I discovered the wonder that is FeedDemon, a desktop application that really is the Rolls Royce of aggregators. When Google Reader came out (for the second time, the first version was rubbish) I toyed with it for a while before returning to FeedDemon.

When I switched to a Mac, I immediately downloaded NetNewsWire, the equivalent to FeedDemon. Sadly, I found that it just wasn’t the same experience, both in terms of ease of use and features. So, I switched to Google Reader, and that was that.

(It’s worth pointing out that both FeedDemon and NetNewsWire are part of the Newsgator family of RSS products, including the online RSS reader. All three sync together, so you could use NNW on a Mac, FD on a PC and NG at a third machine, and all would be up to date with what you have read and what you haven’t. Pretty neat.)

I really got into some of the features of Reader, like sharing items, with and without comments, which get automatically re-reported in FriendFeed. I also have got used to using Google Gears to download an offline copy of my feeds to read on the train. So, am also a web-based man when it comes to RSS. I have, though, just reloaded my latest subscription list into NetNewsWire to give it another go – along with the iPhone app and the fact that I now have a PC with FeedDemon on it – which could convince me to switch back…possibly.

Blog writing

A quicky this as I seem to write about it so much – I prefer writing blog posts offline. It’s irrational in these days of always-on broadband, but I feel rushed using the built in WordPress editor. There’s more on this topic here. On a Mac, the only sensible choice of offline editor is MarsEdit, whose lack of rich text editing is, frankly, a strength. The only time I use the built in editor these days is when I am using a different machine to my MacBook, or if I need to use a lot of bullet points (which are a bit annoying to do in MarsEdit).

Twitter

I use a client for TwitterTwhirl. Others may rant on about the benefits of others, like Tweetdeck (which is big and ugly and horrible in my view) but I have found Twhirl seems to do stuff just the way I’d expect and like it to. Which is more than can be said for the Twitter web interface, on the homepage. The brightest thing Twitter ever did was to outsource its UI, if the website is anything to go by…

Word processing

See blog posting. I just like typing into a desktop app more than a box on a web page. Even when the document I am writing needs to be shared, I’d still rather type it locally first, then upload to Google Docs or whatever. What are your thoughts on the online/offline decision? I’m clearly pretty confused about which I prefer and when!

Which do you prefer – doing everything in the browser, on the desktop or a bit of both?

Telegraph switches to Google Apps

Been busy at WorkCampUK so haven’t been following my feeds that closely, but my eye was caught by a post written by Shane Richmond, Communities Editor of the Telegraph’s web presence:

I’ve been testing Google Apps within the Telegraph for the last few months so I’m delighted that we’re now switching over entirely. The speed, accessibility and flexibility of Google Mail, Google Calendar and Google Docs make them much better to work with than the programs we used before.

Interesting news. After all, if an august institution like the Telegraph can make such a move, why not any other organisation?

I do have a few issues with the Google Apps offering though. For a start, the version of iGoogle that comes as standard is a seriously crippled version which, amongst other things, only lets you have one page of stuff. Also, sharing forms using Google Spreadsheets doesn’t work for people without an account on the Google Apps domain. It also doesn’t make sense to me that Google Reader isn’t a part of the package too.

But just in terms of email, as someone who has used various versions of Microsoft Exchange and Outlook, Lotus Notes and other enterprise email systems, Gmail is better than any.

Free software, or just go online?

Following some of the points made on my post about Kubuntu and Linux yesterday, I’ve been wondering a bit more about free software and how it might help people make the most of their equipment.

After all, software is expensive stuff. One of the great things about Kubuntu is that if I want a piece of software to a job, say editing graphics, all I have to do is call up the application manager, type in ‘graphics’ and it comes  up with a list of applications I can download and use straight away.

Things aren’t quite so easy with the Mac, of course, but at least that comes preloaded with the iLife suite, which means you can pretty much get on with most things out of the box.

Poor old Windows users are of course left behind in this. They don’t have any decent software pre-installed, by and large, and nor do they have access to a great open source application manager like Kubuntu comes with.

Having said that, an awful lot of the best open source apps are available for Windows users as well as Linux. But they are spread about on their own websites – though many are downloadable from sites like SourceForge – and how is the average user supposed to know they are there? If I want to create a podcast on my PC and need an audio editor, how do I know that Audacity is the package I want?

A great way of tackling this would be to create a simple CD, with all the main open source packages that people might want to use on a regular basis. You could burn and print a load to give away, and maybe make the ISO downloadable from a website.

Some of the software I would include on such a CD would be:

All of which are freely available (and more importantly, distributable) for Windows users.

But then… is this really the right way to go? In the age of Web 2.0, cloud computing, Google Docs and Zoho, do we really want to encourage people to be installing loads of desktop software? Or should we just point them to where they can download FireFox, and then giving them a list of bookmarks?

Maybe it depends on things like web connection speeds. Perhaps desktop software works better for some people than others

I’d be interested to hear what others think. Would a CD with preselected, quality open source software really make a difference to the way people use their PCs? Or should we be encouraging folk to use online tools, and to compute in the cloud?