Anti-patterns of behaviour in big organisations

Michael Coté has written an excellent post describing seven anti-patterns of behaviour in big organisations.

Number six is a particularly egregious crime, in my view:

Pay people to ignore them — BigCo’s love hiring new employees, paying them well, and then rarely listening to them. Instead, you hire outsiders and consultants who say similar things, but are listened to. In fact, the first task of any good management consultant team is to go interview all those bright, but ignored, employees you have and ask them what they’d do. The lesson is to track how many ideas come internally vs. externally and, rather than just blame your people for low internal idea generation, ask yourself if you’re just not listening.

Go read the whole lot – it’s good stuff.

Link roundup

I find this stuff so you don’t have to:

Link roundup

I find this stuff so you don’t have to:

Bookmarks for October 30th through December 10th

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for August 18th through September 8th

I find this stuff so that you don’t have to.

  • Civic Commons code-sharing initiative bids to reduce government IT costs – "Around the United States, city governments have created a multitude of software. Unfortunately, most of the time the code from those projects is not shared between municipalities, which results in duplication of effort and redundant, static software."
  • Anonymity, trust and openness on the social intranet – "In some organisations, the cloak of anonymity could help to establish the first part of that trust relationship, and reassure colleagues that leaders are, in fact, really listening; once it exists, it’s easier to step out of the shadows with a greater degree of trust and openness."
  • The end of history – "History will, of course, look after itself. It always has. But the future history of our time will be different from our histories of past times, and that will not be because we have an eye to the future, but because we are always relentless focused on the present."
  • Why aren’t we all working for Learning Organisations? – "…the authors suggest a way for managers to switch from a ‘command and control’ to a ‘systems thinking’ mindset in order to achieve genuine organisational learning."
  • Quixly – Cool way to host and deliver paid-for content, such as e-books.
  • Understanding Marin County’s $30 million ERP failure – It's not just UK government that cocks up IT projects.
  • Google Wave open source next steps: "Wave in a Box" – "We will expand upon the 200K lines of code we've already open sourced (detailed at waveprotocol.org) to flesh out the existing example Wave server and web client into a more complete application or "Wave in a Box.""
  • Should Governments Legislate a Preference for Open Source? – "It's easy to legislate a preference for Open Source, and difficult to implement a level playing field upon which Open Source and proprietary software could compete fairly. Thus, a number of governments have enacted the preference as an easy-to-legislate way of solving the problem, but I submit not optimally. Having a preference gives proprietary software an opening to portray themselves as the "injured party", when the reality is that historically there has been a preference for proprietary software in both legislation and internal process of government purchasers, and this still exists today."
  • Wiki life – "The point, in the end, is that Wikimedia by its DNA operates in public and benefits accrue — not just as product and engagement and promotion and distribution but also as strategy. That’s the next step in creating the truly public company or organization."
  • First Impressions: VaultPress (WordPress Backup) – Nice summary of the premium backup service for WordPress (sadly just in beta at the moment).
  • Sink or Swim – Donald Clark on the birth of Learning Pool and why the public sector needs it more than ever.
  • Damien Katz: Getting Your Open Source Project to 1.0 – Great notes on successful open source development.
  • Harold Jarche » The Evolving Social Organization – "For decades, organizational growth has been viewed as a positive development, but it has come at a cost."
  • O’Reilly, Open Government and the Ingenuity of Enthusiasm – "It is quite clear that performance management and procurement, as well as many other government processes, need to be revised, reformed or radically changed. But this won’t happen unless we recognize that government and its employees need to remain in charge, need to stay as the custodians of neutrality and transparency, and we, the people, developers or users, can just help them do a better job but not replace them in any way."
  • Research findings and recommendations for Councils – Some fantastic shared learning here from Michele.
  • sigil – "Sigil is a multi-platform WYSIWYG ebook editor. It is designed to edit books in ePub format."
  • Enterprise 2.0 Perceived Risks: Myth or Reality? – "…security is a personal thing, a personal trait that everyone needs to nurture and treasure accordingly."
  • Using Free, Open-Source Software in Local Governments – "…how is it that local governments have failed to capitalize on the cost-saving and productivity-enhancing benefits of using open source software, especially given the budget crises they face?"
  • Open Government Data – "This event will bring together movers and shakers from the world of open government data — including government representatives, policymakers, lawyers, technologists, academics, advocates, citizens, journalists and reusers."
  • WordPress › Email Users « WordPress Plugins – "A plugin for wordpress which allows you to send an email to the registered blog users."

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Wave goodbye

Google Wave

So, Google Wave will soon be no more:

But despite these wins, and numerous loyal fans, Wave has not seen the user adoption we would have liked. We don’t plan to continue developing Wave as a standalone product, but we will maintain the site at least through the end of the year and extend the technology for use in other Google projects. The central parts of the code, as well as the protocols that have driven many of Wave’s innovations, like drag-and-drop and character-by-character live typing, are already available as open source, so customers and partners can continue the innovation we began. In addition, we will work on tools so that users can easily “liberate” their content from Wave.

I guess it was always a technology looking for a problem to solve. However, I did think they might have tried pushing it into organisations a bit before giving up – it seemed a potentially really powerful tool for collaboration amongst teams, and Wave hasn’t been a part of the Google Apps suite for that long.

Word is though that Google are working on a Facebook style social network and maybe some of the Wave stuff will make it into that.

I guess the other thing is that at least they are open sourcing bits of the code, so someone else might be able to pick it up and do something useful with it.

Thanks to Google, then, for innovating and trying new stuff publicly, and not being afraid to fail. A lesson to us all.

Bookmarks for July 11th through July 16th

I find this stuff so that you don’t have to.

  • How to work with online communities at Helpful Technology – "But there are many other ways to build relationships, and lots more experience to share. To help explore this further, I’m helping to convene Meet The Communities, a free, one-off event probably in Central London during September, bringing together some of the leading online communities with the government clients, PR & digital agencies for an afternoon of storytelling and speednetworking."
  • App Inventor and the culture wars – O’Reilly Radar – "Creativity–whether the creativity of others or your own–is what makes life worthwhile, and enabling creativity is a heroic act. Google has built a culture around enabling others' creativity, and that's worth celebrating. "
  • The Big Society – the evidence base – "Building on David Kane’s blog-post on the numbers behind the Big Society, the NCVO research team is keen to explore in greater depth the evidence behind this important policy agenda which emphasises the need to transform the relationship between citizens and the state."
  • Should Governments Develop iPhone Apps? – "No, governments should not develop iPhone apps, the community should."
  • Why Google Cannot Build Social Applications – "With Google applications we return to the app to do something specific and then go on to something else, whereas great social applications are designed to lure us back and make us never want to leave."
  • WordPress Plugins to Reduce Load-time : Performancing – Doubt my blog will ever run into performance problems due to traffic, but some interesting stuff here nonetheless.
  • BBC – dot.Rory: Martha’s manifesto – "But it's hard to see how the pledge of universal web access for the UK workforce – which may well be backed by the prime minister later today – can be fulfilled without some government money."
  • UK Government Goes Social for Budget Cuts: Do Not Hold Your Breath – "Once again, this is the unavoidable asymmetry of government 2.0 in action: it is easier (and certainly more pressworthy) to call for ideas on channels that government controls, rather than to gather them where they already are."
  • How Local Government can do Facebook « The Dan Slee Blog – Great roundup and hints and tips from Dan.
  • CycleStreets: UK-wide Cycle Journey Planner and Photomap – "CycleStreets is a UK-wide cycle journey planner system, which lets you plan routes from A to B by bike. It is designed by cyclists, for cyclists, and caters for the needs of both confident and less confident cyclists."

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for June 17th through July 3rd

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.