📅 Daily note for 4 July 2024

Have added Google Analytics to this blog, via the Sitekit WordPress plugin. I guess it will be interesting to see the numbers, but it isn’t really why I do this, so maybe I’ll switch it off again once the novelty wears off. #


Audree Fletcher posted a little while back about Demanding predictable solutions for uncertain and complex problems⬈:

I understand it, truly, the desire to know specifically what you’re going to get for your money. It’s what people have come to expect of transactions with suppliers. I give you money, you give me a caramel chai. You give me money, I give you my time.

But it only works when you are really certain that the thing you’re buying is the thing you need to achieve the outcomes you’re seeking.

Straightforward for my posh tea in a high street coffee shop. Less straightforward in a complex adaptive system like, say, education.

Because the more specificity and certainty you demand in advance around what will be delivered in order to achieve the outcome, the lower your chance of achieving the outcome.

#


I posted an article yesterday about writing good strategies, based on some of the work I have been doing lately. Also copy and pasted it into LinkedIn, and will send it out on a newsletter at some point too. #


A lovely chat with James⬈ this morning, rather out of the blue. It was great to catch up and share stories about what we’ve been up to for the last 10 years, or however long it was since we last spoke. We talked a lot about online communities – particularly of practice – and shared a bunch of experiences and ideas. He reminded me of a few things I’d forgotten about, like the GDS community development handbook⬈. #


The community development framework⬈ sets out the things that communities need really well: people, programme, and platform. I do struggle with the latter, nothing seems to work terribly well, particularly when it comes to making it easy to extract knowledge out of discussions and into some kind of searchable archive. I’ve not expressed this very well, but I do wonder whether this is the sort of thing that a large language model type thing might actually be useful for. #


Have just come across this great blog⬈ from a local government technology person. They don’t mention their name on their blog, so I won’t do it on mine. Well worth a read and a subscribe though! #


Richard Pope⬈ has a book in the works⬈! Exciting! #

Daily note for 29 August 2023

One of the advantages of daily noting in MarsEdit is… tags!

Setting the ambition for Future Councils – been looking forward to seeing some outcomes from this work. Will write up my thoughts once I have had a proper mull.

Text of Bill Thompson’s recent ‘state of the net’ style talk – “The network and its many applications have had a massive impact on our lives, but the tools they gave us were unable to resist the incursions of predatory capitalism or hold back the worst excesses of human toxicity and hatred.”

Roger Swannell describes his way of subscribing to online content – mostly RSS feeds – using Slack. Eccentric, but interesting.

As part of my switch back to Mac on my desktop, I’ve started using NetNewsWire again as my feed reader of choice. It’s old school, it’s free, and it’s open source. What’s not to like? I’ve also abandoned using (and paying for, more importantly!) Feedly to sync up what I have read and not read across devices. I read my feeds on this desktop, or not at all. It’s weirdly liberating! But also, occasionally, real old feeds come back to life for no reason, and a blog not updated since 2011 suddenly downloads 10 articles from 12 years ago. I’ve no idea why this happens.

The end of the Googleverse – “For two decades, Google Search was the invisible force that determined the ebb and flow of online content. Now, for the first time, its cultural relevance is in question.”

This is insane. I don’t fully understand it, but… blimey:

Links of note 13/1/20

As mentioned in this post, I have started to find some time to read a bit more, and to bookmark useful stuff. Here’s what I have found in recent days (if I am honest, less than I would have expected – although maybe the time of year is to blame for that).

The coming storm – Paul Clarke

I’ve seen enough of this now to know the cycle. You all know the cycle. Government business is being done badly. Everyone’s fed up. Influential voices outside the incumbent delivery team grow and grow. Eventually they get a go at it. Rinse. And repeat.

Chrome OS has stalled out – Android Police

Nearly ten years ago, Google shipped an unassuming, totally unbranded laptop to a large group of journalists and tech enthusiasts as part of a 60,000 unit pilot program. That laptop was the CR-48, and it was designed to showcase a project Google had been working on internally for well over a year. It was called Chrome OS.

How to explain to CEOs why fixing the plumbing matters  – Eddie Copeland

Where we’re working to fix the plumbing, we should be doing so specifically to enhance capabilities that improve boroughs’ ability to tackle real-world problems. We can only determine if we’re doing that well by proactively working with colleagues to deliver some real-world outcomes.

Ethical technology? – Catherine Howe

So much of our lives are subject to the unconscious biases and technological evangelism’s of the people who create the virtual worlds and services we spend so much of our time in and our current fascination with ethics is a desire to create a controlling framework around the tools and systems which are now controlling our lives.


You can find everything I have ever bookmarked ever on Pinboard. I also tweet out these bookmarks as I create them.

LINK: “Chat is Google’s next big fix for Android’s messaging mess”

A top-tier Android phone can cost upwards of a thousand dollars, and for that money, you’ll get some amazing features. It will have a stellar screen, top-flight camera, gobs of storage, and an absolutely atrocious texting experience.

Original: https://www.theverge.com/platform/amp/2018/4/19/17252486/google-android-messages-chat-rcs-anil-sabharwal-imessage-texting?__twitter_impression=true

Simple, free collaboration using internet tools

Since joining the steering group for LocalGov Digital, I’ve been getting back into the swing of things when it comes to working remotely with people spread across the country.

In 2018 it feels like an obvious point to make, but the internet really does make this stuff easy. However, knowing how things are inside many organisations, there is still a whole lot that can be achieved by simply making open internet tools available to people to use to do their jobs.

Collaboration in LocalGov Digital is based on three main tools, all of which are free and can be set up by anyone with an email address and five minutes to spare.

Slack

Slack is the key communications channel, and is a real time text chat application which gives a group of people the ability to talk to one another in themed channels. It’s very easy to use and can be accessed on the web, or through mobile and desktop applications.

The downside with Slack is that it is ephemeral, and stuff can get lost or forgotten about. This is particularly true of the free version, which only archives a certain number of messages. It’s definitely worth storing useful stuff people have shared in a more permanent space when you spot it.

Google Drive

Google Drive is the space where more long-lived collaboration takes place. It delivers word processing, presentations and spreadsheets along with a filing system – all based in the browser.

The ability to have many people working on the same documents, whether typing in directly or adding comments and suggestions is really powerful and it dramatically reduces the need for emailing things round.

Getting the most out of it does need a bit of planning though, particularly looking at folder structures and so forth. It’s tempting to just chuck everything in a flat structure and let the search do its job, but in reality having some order really helps people find their way around.

Again, as well as being web based, there are mobile apps too, which means that folk can get involved on any reasonably modern device. Handy.

Trello

Trello is a simple web app for making lists and sharing them with people. You create a board, add some lists and then add items to the list. People can then comment on them, add due dates, add additional sub task lists, label them and so forth.

Really it’s a bunch of different features that can be used however the group collaborating decide to use them, which makes it really powerful. Using Trello, we can see at a glance how certain actions are progressing and which need a little nudge to get going again.

And guess what? As well as the web, there are mobile and desktop apps for Trello. Boom.

Thoughts on getting the most out of these tools

  • Sometimes a human API beats a computer’s one – while all the tools above can integrate with one another, sometimes it isn’t always all that helpful to do so. Often, it takes the eye and skill of a human being to link this Trello board to that Google Doc, or post that link in this Slack channel
  • Don’t assume they are instantly easy to use – compared to many fully fledged desktop applications, these things are easy to pick up. That doesn’t mean that it will happen straight away however and it’s worth working with your team to ensure they are confident in using them
  • It’s worth thinking about information security – whilst not letting it get in the way of doing good work. Not every bit of data is appropriate to be stored on these tools, particularly when you are using the free, consumer version of them, and it’s worth thinking about the nature of what you are sharing before you share it.

Photo credit: Štefan Štefančík on Unsplash